Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Model:
NS-19D310NA19
SKU:
6164904
Loading...

Customer reviews

Rating 4.6 out of 5 stars with 2863 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.3 out of 5 stars

  • Sound Quality

    Rating 4.0 out of 5 stars

  • Brightness

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are impressed with the picture quality, size, price, and easy setup of the 19" Class LED HD TV. They find the TV to be a great value for the price and appreciate its portability. However, some customers have concerns about the volume, stand, durability, and a few have reported that their TV stopped working.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 140 Showing 2,781-2,800 of 2,863 reviews
  • Rated 3 out of 5 stars

    Bad Sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is very bad. I had to set it above 60 in order to hear the audio.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad tv if you need a really small one. But still, very small

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok Monitor

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not the greatest monitor on the market, however its a cheaper option

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    mediocre

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    using this a s a monitor, doesn't have all the bells & whistles

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stand

    Rated 1 out of 5 stars

    Missing parts

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We only opened the tv now because it was ordered ahead of time for a gift. Well, we opened it and the screws to attach the legs/stand are missing. There is no way to attach them or have the tv stable without them.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      I am sorry to read that your newly purchased TV is missing certain pieces. Best Buy offers a 15 day exchange and return period for these type of situations, so I will suggest to get in touch with them so they can help you get this solved. If any further assistance is needed, please do not hesitate to contact us at the link below where will gladly help you.



      Itzel I. - Insignia Support.

       https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Ok

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and reliable l. Recommend to anyone who needs

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    TV serves the purpose, used in Kitchen.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is adequate for the purpose it is being used for.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the size & price it is a good TV I’m happy with it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for a small space.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good four small space. Pictures is not very clear.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Smallest TV ever

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a 19-inch tv for my grandson to play his video game. Bought it online due to stores being closed. I was unimpressed with how small it is and I had to buy another larger one. My desktop monitor is larger than this. Big waste of money.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! I understand the feeling when things don't go as planned. Allow me to remind you that all our products have a 1-year (365 days) of manufacturer's warranty, so please let us assist you in this by contacting us, so we can get the best solution available for you. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Limited tv ,not wifi capable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic tv good for the house, not suited for my needs

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its greatttttttttttttttttttttttttttttttttttttttttt

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Didn't work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately it didn't work Bought it a second time as a gift not too long ago We tried twice to set it up didn't pick up cable signal

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worked well for 4 weeks.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to use as a 2nd monitor for work. It worked great for about 4 weeks and then suddenly stopped working well. All of a sudden the screen started flashing and then it would flash horizontal lines all down the screen. Made it very hard to keep using. Tried a different hdmi cable and same issue. Left unplugged for awhile and still the same issue. I bought it open box from Best Buy online so maybe part of the issue was it was previously used.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi, there.

      Thank you for taking the time to share this review with us. I am definitely sorry to read about this situation and I would like for us to provide you with the correct options for your 19" TV since it should work properly for more than 4 weeks. Please reach us at https://www.insigniaproducts.com/contact-us where we will properly assist you.

      Cesar G. - Insignia Support BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Returned

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not satisfied with the picture or settings..it was dirt cheap though but still not enough to make me want to keep it..would not recommend

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Jimmy,

      Thank you for taking the time to leave your review on our 19'' HDTV. We understand that this is important for you, not just to watch your programs but keeping quality in mind as well. Though it did not meet up to your needs, we appreciate your feedback and we hope to improve future products for you.

      - Janína G. | Insignia Support | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Grainy screen

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great when you look for a kitchen counter TV, but not more than that. Screen quality is grainy. Build quality is good, but not a tv for me

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, thank you for taking time out of your day to leave a review. I know it is disheartening to not have a product meet your needs and expectations. If you still have this particular item, please feel free to contact us so that we may explore the best resolution for you.

      Jay - Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    poor quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a low end small tv, a replacement for the tv I had in my kitchen. I'd rate it as "poor" at best, Reception stinks (over the air). Speakers direct the sound down, not forward toward viewer. Be aware it only works thru the remote. There is no power, channel, or volume control on the tv itself. This is a tv worthy of being out on an enclosed porch, or out in a garage. The remote is well balanced, comfortable in the hand, logically laid out.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ok

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is real small. But get if you us it for personal use small dorm room.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    BUY THE EXTENDED WARRANTY

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great size to be a monitor for my security system. Only problem is, it lasted 8 months, and no more picture, so... I did buy another one-it is the ONLY 19" option, so not a lot of choice in the matter. Best Buy has an excellent warranty program (my mistake not buying it the first time), so this time I will be covered if I get another defective tv.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for writing your experience with our 19" TV! We know how frustrating is when a product does not last long, and we are sorry for this. Please feel free to contact us at the link below to get assistance with your unit!

      -Angelica G. | Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    small

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product is to small ,picture is not great ,is easy breakable and no longer own and not child proof my opion

    I would recommend this to a friend