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Customer Ratings & Reviews

Model:
NS-19D310NA19
SKU:
6164904
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Customer reviews

Rating 4.6 out of 5 stars with 2863 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.3 out of 5 stars

  • Sound Quality

    Rating 4.0 out of 5 stars

  • Brightness

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are impressed with the picture quality, size, price, and easy setup of the 19" Class LED HD TV. They find the TV to be a great value for the price and appreciate its portability. However, some customers have concerns about the volume, stand, durability, and a few have reported that their TV stopped working.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 142 Showing 2,821-2,840 of 2,863 reviews
  • Rated 1 out of 5 stars

    HDMI connectors are bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is ok picture quality. HDMI cable plugs are horrible. Tv most of the time has no sound in 1 connector and the other hdmi connector picture quality and sound quality cuts out

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi, Mike.

      I certainly apologize about the situation with your 19" TV. The HDMI ports should work properlyand since I understand your situation and I would like to provide you with the correct troubleshooting steps to find out the source. Please reach us at https://www.insigniaproducts.com/contact-us so we can properly assist you with it.

      Cesar G. - Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Get the insurance

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv stopped working after a year and a half. Would no longer hold the picture or turn on. Tried everything to get it to work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Insignia tv

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little tv just does not last. Had less than two years and only have sound now and no picture!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Displeased with this TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The connection between the HDMI cable and the tv causes static. I have to play with it to get a good picture. Sometimes the television does not turn on. I will be returning.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Have a pixel out.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have a pixel out and was promised by the geek squad that a replacement would be brought by in a few days. Have left messages, but have heard nothing.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      I understand you are having a hard time with our TV, I know this is concerning and trust me we deeply care about the performance of our products and we want to help you. I kindly ask you to reach us at this link below.

      - Arin A.
      Insignia Support
      Contact us: https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Lasted 8 months

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased in November of 2018 and it stopped working July 2019. I would not purchase this brand again or recommend it to anyone.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi orchid115, I am sorry to read that your TV is not working as expected. To be able to assist you, please contact us and we will check for available options for you. Viri E. Insignia Support. https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Niot good for a monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to be used as a monitor but the resolution is not good. How do I return this item to the store.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! We know that being able to get the best resolution on your screen is very important. This is why, depending on the cables that you use, the device that is sending the signal and the settings that you use, you will be able to get the best resolution possible. For further assistance, please contact us on the link below and we will gladly help you.

      Viridiana E.
      Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    One yr, dead

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought in August of 2019, and now it's simply won't turn on. Only used regular use in the kitchen...

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Marc,

      Thank you for taking the time out of your busy schedule to leave a review of the 19" Insignia TV. I am sorry to read that the unit is no longer charging. Kindly contact us to be able to check further options or troubleshooting steps.

      Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    was not happy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had to take back twice, would not stay on. returned after 15 days and was only given a store credit....very unhappy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This is a Piece of junk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv monitor is cheap quality, does not have a decent picture. It seems to be made of plastic.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Only worked for less then a year

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working in less then a year. Purchase date: 5/16/2019 Dead date: 10/09/20

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    For my home DVR

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor output, bad images, returned it and replaced it with other brand. Stay away from this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No picture

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 18 months picture blew. I can’t get picture only sound

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did Not Last A Year

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This screen was hardly used and did not last a year. It just stopped powering on.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      I understand that you left us this review to report on this situation. From our side, the behavior you are describing does not seem acceptable with your product. So we will like to make sure that you receive the proper support. Please feel free to get in touch with us at the link below so we would like to fully evaluate what happened and search for an accurate solution for you.


      Itzel I. - Insignia Support.

       https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    nice tv for its size

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good little tv for a kids room or kitchen area

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap Chinese Junk!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One year later this TV quit working... Cheap Chinese junk!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a monitor

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TRied to use it as a monitor not great should use it as TV only.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! This TV can be used as a monitor depending on the cables and devices that you have. We know that getting to know a new product can by trying, but please know that you are more than welcome to contact us on the link below, and we will gladly assist you.

      Viri E.
      Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    felt like i bought a cheap toy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not worth the money, and it was on sale.felt like i bought a cheap toy!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for sharing your thoughts about our 19" TV! We understand how disheartening is that a product does not work as you expected, and we are sorry for this. Please remember that we are here for you, so feel free to contact us at the link below to get assistance!

      -Angelica G. | Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Nope

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn't work. A malfunction caused a slight image on 1/4 of screen, so I returned it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    poor Tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i returned this product. This is not worth the money.

    No, I would not recommend this to a friend