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Customer Ratings & Reviews

Model:
NS-HTSB22
SKU:
6429414
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Customer reviews

Rating 4.3 out of 5 stars with 1462 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers often highlight the good sound quality and ease of use of the 2.0-Channel Soundbar. The setup process and size are also appreciated by some users. However, some customers have experienced connectivity issues and expressed a desire for deeper bass. Additionally, there are some concerns about the remote control and compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 1,462 reviews
  • Rated 5 out of 5 stars

    Good budget soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I good inexpensive soundbar that has a serarate bass adjustment.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Robert,

      Thank you for your review! We're pleased to hear that you're enjoying your Insignia™ 2.0-Channel Soundbar. It's great to know that you find it to be a good, inexpensive option with the added benefit of a separate bass adjustment. Your feedback is valuable to us and helps us continue to improve our products. Patricia BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    powers down- no way to stop it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing shuts off every 5 minutes as some sort of power saving function and you cannot turn that off. When it powers down, you have to go find the remote under the couch, clean all the cat hair off it, maybe put fresh batteries in it, turn the sound bar back on again, and what's more you get to repeat this nonsense all day long. I watch a lot of you tube videos, after each video the tv pauses and this stupid sound bar shuts down. Owners booklet says nothing about it, apparently no way to turn it off. Taking it back.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi MarkSmart,

      Thank you for taking the time to review our Insignia™ - 2.0-Channel Soundbar - Black. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.


      Insignia Products
      Nikki
      https://insigniaproducts.com BBY-ExBrand_Insignia

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good sounding low price soundbar

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound at a low price. Sncs great with HDMI ARCH

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Online shopping

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed all of my online purchases. Mostly the Deal of the Day items. That option alone allows you to buy really nice things, for yourself or as gifts. Really a valued option when money is so tight on everyone right now. Love the app and my credit card!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound,good sound,good sound, good sound niceeee

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fits the need of a smaller room for sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits the need of a smaller room for sound and price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Aiming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you like cod and this is a plus for cod users. It offers two different height for your joysticks the taller one gives you a bit more range in motion for your aim.

    I would recommend this to a friend
  • Pros mentioned:
    Volume

    Rated 5 out of 5 stars

    Sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! Really load! Perfect for the front room!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Disconnects

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it works it sounds good. But it stops playing with certain apps then has to be reconnected. Would not buy again or recommend it.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We're sorry to hear about your experience. It's disappointing that the product isn't performing consistently with certain apps. Your feedback is important to us, and we'll use it to improve our products. Thank you for sharing your honest review. - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Mobile sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect sound bar that is easily moved around too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am having a problem with getting it to work properly but I know everything will be fine.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      It's great to hear that you're staying positive despite the issue! If you need any help troubleshooting the problem, feel free to ask. We're here to assist you and make sure everything works smoothly.


      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    wouldnt recommend

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound quality but hardly any volume. possibly my junk hi-sence tv so I will give this a 3 star because it DOES sound good just no volume.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Simple

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too many options as far as EQ goes, but otherwise it's a decent sound bar. Loving the eARC.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Ok litttle soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the greatest. It does provide better sound than the 32" Insignia TV I've paired it with, but not by much. I don't remember how much I paid for it. Hopefully not too much.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi EricJ,

      Thank you for sharing your thoughts on the Insignia™ 2.0-Channel Soundbar. I’m sorry to hear that it hasn’t quite met your expectations. It’s good to know that it provides some improvement over your TV’s built-in speakers. Rest assured that this concern will be address promptly to our team for product development.

      If you have any other questions or need assistance, feel free to reach out. We’re here to help! |Angelica| Insignia Products| https://www.bestbuy.com/site/best-buy-brands/support/pcmcat1693515381920.c?id=pcmcat1693515381920 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought it for a gift, it works great and the price was very low.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Chris! Thank you for your feedback! We're happy to hear that the Insignia™ 2.0-Channel Soundbar is working great and that you found it at a very low price. It's always wonderful when a gift is both affordable and appreciated. If you have any more thoughts or need further assistance, feel free to reach out. Enjoy the sound quality! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price and quality just what I was looking for and great customer service.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 1 out of 5 stars

    Worst purchase decision ever

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote barely works past 3-4 feet, it shuts off after 5 minutes of no activity because of its "energy-saving feature" and after scouring the manual there's no way to change that, which is ridiculous. The sound quality is almost as bad as my TV itself, the volume of voices is too quiet no matter how many times I tweak the settings and the sound of explosions/guns in movies and TV are insanely loud. I would do anything to get my money back but it's past the return window because I tried so hard to like it and just deal with it but I just can't. So disappointed, I can't afford another one right now so it just sucks.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience with the Insignia™ 2.0-Channel Soundbar. We truly appreciate your feedback, as it provides valuable insights into your usage and expectations. It’s understandable how important sound and remote functionality are to your viewing experience, and your thoughts will certainly contribute to our ongoing efforts to enhance our products. Your input is important to us, and we are grateful for the time you took to express your perspective. Jeth | Insignia Support. BBY-ExBrand_Insignia

  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Its ok. dont link it to hdmi arc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont know if its me and the set up or the tv and sound bar, but It keeps disconnecting and I have to re connect it usually once a day.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best quality sound but it was on sale and it was a good value for me

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nan S

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a little trouble connecting to my Smart TV but over all satisfactory.

    I would recommend this to a friend