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Customer Ratings & Reviews

Model:
NS-HTSB22
SKU:
6429414
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Customer reviews

Rating 4.3 out of 5 stars with 1462 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers often highlight the good sound quality and ease of use of the 2.0-Channel Soundbar. The setup process and size are also appreciated by some users. However, some customers have experienced connectivity issues and expressed a desire for deeper bass. Additionally, there are some concerns about the remote control and compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 1,462 reviews
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesnt connect well and has an issue of lagging behind on sound to actual voice on the tv

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hard to set up , tough to get to work, maybe a tv problem

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not that great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would still play volume even went at 0 had to return since it was in the bedroom

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good but difficult to install. works great once you get it hooked up. very satisfied so far.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi AnthonyC,

      Thank you for writing a review about our Insignia™ - 2.0-Channel Soundbar - Black . We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.

      Insignia Products
      Marites
      www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Soundbar

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these because I thought they would sound almost as good as the more expensive ones but I was wrong. Returned and got higher rated system. Highly satisfied now. Thanks

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Decent speaker when you actually get it set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't work on the TV I bought it for. Limited inputs, no way to arc HDMI. Only has one port. The 3.5mm Jack does nothing. Only usable if you have a dedicated audio output on the actual TV and even then you have to manually switch the mode for it to read the signal. That's a lot of buttons to change the channel, even worse if you have apple TV, firestick, roku, etc. Ended up putting it with another TV that doesn't really need it and usually forget to even turn it on.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Soundbar is difficult to operate

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I can get it to play, it sounds great, but is tricky to operate. I struggle in getting the TV and this soundbar to talk to each other. It seems that it should not be this difficult to operate.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      i Anna, We appreciate you taking the time to provide your feedback about our soundbar. I know that it is an unfortunate situation, but please let us help you by contacting us, so we can check your Product and get some alternatives to get this situation solved and improve your recent experience. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great wonderful love it. I’m getting another one again.

    I would recommend this to a friend
  • Cons mentioned:
    Bass

    Rated 1 out of 5 stars

    Speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t have a good bass. Well its cheap so i guess i ll take it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    soundbar

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the item works great, was readily available and the price was great.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Had to take it back

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device simply would not properly connect. I did everything in the world to try to get it to connect to my Samsung television but no good connection could be made. Product was defective.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Arelcee, I apologize for any dissatisfaction you may have experienced. I hope you’ll give us another chance so you can experience the kind of excellence we’re known for. -Yanne BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my son’s room and it’s the perfect fit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this before and got one for my girlfriend and she loves it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good buy for the price

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value but not the easiest to install. Flashing colored buttons can be confusing. The sound is pretty average. If you have a high end TV, don’t get this one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wow

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very efficient with my needs and would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ever, but hated the "mounting brackets" that came with it so had buy new ones

    I would recommend this to a friend
  • Cons mentioned:
    Bass

    Rated 1 out of 5 stars

    Not Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointing. One of my flat screen tv speakers started popping, so I looked for a low cost soundbar like the last Insignia I purchased, and this showed up instead. My older version of this Insignia soundbar (still have it on another TV) from 3 years ago is fantastic, but this updated model is a huge letdown. If you want any bass at all, don't buy this soundbar.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience with the Insignia™ 2.0-Channel Soundbar, Steve. We appreciate your feedback and understand your concerns. Your comments are valuable to us, and we'll use them to improve our products and services. If you have any further questions or need assistance, please feel free to reach out. Thank you for being a valued customer. Jeth | Insignia Support.  https://www.bestbuy.com/site/insignia-2-0-channel-soundbar-black/6429414.p?skuId=6429414 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Yay!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter was happy and so was I as it wasn't expensive. Now we all get to hear her music, Yay and yay!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Get what you pay for

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad soundbar for the price, not a fan of the mounting. The soundbar sticks pretty far off the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound bar. The geek squad came over, connected it and everything works great!

    I would recommend this to a friend