Customer Ratings & Reviews
- Model:
- NS-HTSB22
- SKU:
- 6429414
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers often highlight the good sound quality and ease of use of the 2.0-Channel Soundbar. The setup process and size are also appreciated by some users. However, some customers have experienced connectivity issues and expressed a desire for deeper bass. Additionally, there are some concerns about the remote control and compatibility.
This summary was generated by AI based on customer reviews.
Average
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Basic product. Sound quality is average, which is expected for the price.
I would recommend this to a friendOk
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok I wouldn’t recommend for anyone to buy it tho
I would recommend this to a friend- Cons mentioned:Compatibility
Returned the soundbar.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work properly on a TV that was also using Comcast Exfinity. I returned the soundbar.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We're sorry to hear that the soundbar didn't work properly with your TV and Comcast Xfinity setup. We appreciate you letting us know about the issue and your return. Your experience helps us improve our products and services. If there's anything else we can assist you with, please don't hesitate to reach out! - Carl | Insignia Products
insignia ns-htsb22 soundbar Poor Quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This insignia ns-htsb22 soundbar was purchased with an Insignia Fire TV but the sound quality is worse than from the TV itself. The levels go from 0-90 with 60 being the lowest setting to hear when sitting just 10 feet from the TV. I tried HDMI, Optical, AND AV with no conceivable change in quality. I tried to live with it and now it is not returnable.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review and feedback on the Insignia NS-HTSB22 soundbar. We are sorry to hear that you are experiencing issues with the sound quality compared to your TV. We appreciate you trying different connections and settings to try and improve the sound. We will take your comments into consideration as we continue to improve our products for future customers. If you have any further questions or concerns, please feel free to contact our customer service team for assistance. Keith | Insignia Support https://www.bestbuy.com/site/insignia-2-0-channel-soundbar-black/6429414.p?skuId=6429414
- Cons mentioned:Bass
Sound quality.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is very poor. Sounds very tinny and hardly any bass. My TV speakers sounds better. But for this low price, I shouldn't have expected more. I would advise to buy a higher quality soundbar, and not this one.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback regarding the Insignia™ 2.0-Channel Soundbar. We appreciate your honest assessment and understand that sound quality can be a crucial factor for a great viewing experience. Your insights are valuable. Jeth| Insignia Support. https://www.bestbuy.com/site/insignia-2-0-channel-soundbar-black/6429414.p?skuId=6429414
It’s okay!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s just “OK” It will probably work well in a small bedroom but the sound quality for a decent size living room isn’t great at all.
No, I would not recommend this to a friendDon’t buy unless you like constantly turning it on
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t turn off the Auto shutoff “feature” when it’s not detecting a signal. I could be slightly side tracked between movies or even making a snack only to have to come back and turn the sound bar back on again. If I had caught this way earlier I would have returned it. Not sure why companies have resorted to adding “features” where buyers can’t personalize them. It only leads to more returns and p1ssed off buyers.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Vell!
Thank you for taking the time to review our 2.0 Channel Soundbar, we're very sorry to read you had this experience while purchasing one of our products, I would kindly ask you to contact us using the link below as we'll be more than happy to further assist you and discuss all the available options for you:
www.insigniaproducts.com/contact-us
Maria P. Insignia Support
- Pros mentioned:Sound quality
sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.insignia sound bar.. definitely not a samsung but no complaints
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking time to write a review our Insignia™ - 2.0-Channel Soundbar. We are working
on improving our products and designs. We appreciate your feedback.
If you have any other concerns, you may contact our team for assistance.
Dina | Insignia Support | https://www.insigniaproducts.com/contact-us
Still can’t hear
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working about two months ago I have to buy another one different brand
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We're very sorry to hear that your product stopped working after just two months. We understand how disappointing this must be. Your comments are important to us, and we'll use them to improve our products. We appreciate your patience and understanding.
- Carl | Insignia Products
- Cons mentioned:Bass
Decent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The vocal clarity is great but the bass is not impressive.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi There!
Thank you for taking the time to review our Insignia - 2.0-Channel Soundbar - Black, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Alvin
www.insigniaproducts.com/support
- Cons mentioned:Connectivity
Don’t bother, spend the extra money
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is just shy of garbage. Every single channel you switch to or every streaming channel you switch to, it unpairs and takes 3 minutes to get it to pair again. 3 minutes doesn’t seem like a big deal, but do it 20 times a day, that gets old real fast
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 2.0-Channel Soundbar - Black, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Angela
www.insigniaproducts.com/support
Its ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good for the price but if you want great quality this isn't it at all.
I would recommend this to a friendBetter opens from Vizio
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really weak sound, wifh almost no bass. Has a hard time creating clean sound
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your feedback regarding the Insignia™ 2.0-Channel Soundbar. We truly appreciate your insights as they help us improve our products.
We're sorry to hear that the sound quality did not meet your expectations. Our goal is to deliver an enjoyable audio experience, and it’s disappointing to learn that you found the sound to be weak and lacking in bass. We recommend ensuring that the soundbar is correctly configured and that any sound settings on your device are optimized for the best performance.
If you continue to experience issues, please feel free to reach out to our customer support team, who would be happy to assist you further. Your satisfaction is important to us, and we want to ensure you have a positive experience with our products.
Thank you again for your valuable feedback.
Underwhelming
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Probably a good sound bar for a 2.0 but very underwhelming with no subwoofer.
No, I would not recommend this to a friendNot very loud
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as loud as i thought it would be, however it works ok.
No, I would not recommend this to a friendOkay
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked for a bit, but then stopped working. Have to turn the fire tv up to 90 just to hear something.
No, I would not recommend this to a friend- Pros mentioned:Size
Soundbar 2022
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Soundbar is a good size. It doesn't have the features it came with.
I would recommend this to a friend Return back to the store
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I completely didn’t work when we hooked it up and it was hooked up correctly just wouldn’t work at all so it had to be returned back to the store
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your experience. We're truly sorry to hear that the Insignia™ 2.0-Channel Soundbar didn’t work as expected, even after being set up correctly. That’s definitely not the experience we want for our customers.
We appreciate you giving it a try and understand how frustrating it must have been to return it. If you're still in the market for a soundbar, we’d be happy to help you find a model that better suits your needs and works right out of the box.
Thanks again for your feedback—it helps us improve both our products and customer experience. Ivy | Insignia Support
Better off using your phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes it sound like your underwater don’t recommend overpriced
No, I would not recommend this to a friendMid
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its okay for the price. Wouldnt recommend if your an audiophile
No, I would not recommend this to a friend