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Customer Ratings & Reviews

Model:
NS-HTSB22
SKU:
6429414
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Customer reviews

Rating 4.3 out of 5 stars with 1462 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers often highlight the good sound quality and ease of use of the 2.0-Channel Soundbar. The setup process and size are also appreciated by some users. However, some customers have experienced connectivity issues and expressed a desire for deeper bass. Additionally, there are some concerns about the remote control and compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 1,462 reviews
  • Rated 1 out of 5 stars

    Insignia 2 channel soundbar.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned the soundbar as it was not consistent with turning on. I returned in the two week timeframe without hassle. The salesman had cautioned me that it was not the quality compared to ones that were three times the price.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic product. Sound quality is average, which is expected for the price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Owner

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great for the price, I prefer a higher quality.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Returned the sound bar

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed the volume quality was not good for me

    No, I would not recommend this to a friend
  • Cons mentioned:
    Bass

    Rated 1 out of 5 stars

    Sound quality.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is very poor. Sounds very tinny and hardly any bass. My TV speakers sounds better. But for this low price, I shouldn't have expected more. I would advise to buy a higher quality soundbar, and not this one.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s okay!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s just “OK” It will probably work well in a small bedroom but the sound quality for a decent size living room isn’t great at all.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t buy unless you like constantly turning it on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t turn off the Auto shutoff “feature” when it’s not detecting a signal. I could be slightly side tracked between movies or even making a snack only to have to come back and turn the sound bar back on again. If I had caught this way earlier I would have returned it. Not sure why companies have resorted to adding “features” where buyers can’t personalize them. It only leads to more returns and p1ssed off buyers.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Vell!

      Thank you for taking the time to review our 2.0 Channel Soundbar, we're very sorry to read you had this experience while purchasing one of our products, I would kindly ask you to contact us using the link below as we'll be more than happy to further assist you and discuss all the available options for you:

      www.insigniaproducts.com/contact-us
      Maria P. Insignia Support BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok I wouldn’t recommend for anyone to buy it tho

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    insignia sound bar.. definitely not a samsung but no complaints

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for taking time to write a review our Insignia™ - 2.0-Channel Soundbar. We are working
      on improving our products and designs. We appreciate your feedback.

      If you have any other concerns, you may contact our team for assistance.

      Dina | Insignia Support |  https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Cons mentioned:
    Bass

    Rated 2 out of 5 stars

    Decent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vocal clarity is great but the bass is not impressive.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi There!

      Thank you for taking the time to review our Insignia - 2.0-Channel Soundbar - Black, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.

      Insignia Support
      Alvin
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Don’t bother, spend the extra money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is just shy of garbage. Every single channel you switch to or every streaming channel you switch to, it unpairs and takes 3 minutes to get it to pair again. 3 minutes doesn’t seem like a big deal, but do it 20 times a day, that gets old real fast

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for taking the time to review our Insignia™ - 2.0-Channel Soundbar - Black, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.

      Insignia Support
      Angela
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Its ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good for the price but if you want great quality this isn't it at all.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    No Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot get this device to work, despite several different cords/inputs tried

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are sorry to hear that you are experiencing issues with your device despite trying different cords and inputs. Your satisfaction is important to us, and we are committed to resolving this matter for you. Please reach out to our support team for further assistance.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Underwhelming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably a good sound bar for a 2.0 but very underwhelming with no subwoofer.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked for a bit, but then stopped working. Have to turn the fire tv up to 90 just to hear something.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 2 out of 5 stars

    Soundbar 2022

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soundbar is a good size. It doesn't have the features it came with.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not very loud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as loud as i thought it would be, however it works ok.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    insignia ns-htsb22 soundbar Poor Quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This insignia ns-htsb22 soundbar was purchased with an Insignia Fire TV but the sound quality is worse than from the TV itself. The levels go from 0-90 with 60 being the lowest setting to hear when sitting just 10 feet from the TV. I tried HDMI, Optical, AND AV with no conceivable change in quality. I tried to live with it and now it is not returnable.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review and feedback on the Insignia NS-HTSB22 soundbar. We are sorry to hear that you are experiencing issues with the sound quality compared to your TV. We appreciate you trying different connections and settings to try and improve the sound. We will take your comments into consideration as we continue to improve our products for future customers. If you have any further questions or concerns, please feel free to contact our customer service team for assistance. Keith | Insignia Support https://www.bestbuy.com/site/insignia-2-0-channel-soundbar-black/6429414.p?skuId=6429414 BBY-ExBrand_Insignia

  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Returned the soundbar.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work properly on a TV that was also using Comcast Exfinity. I returned the soundbar.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We're sorry to hear that the soundbar didn't work properly with your TV and Comcast Xfinity setup. We appreciate you letting us know about the issue and your return. Your experience helps us improve our products and services. If there's anything else we can assist you with, please don't hesitate to reach out! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expected better audio quality. Should have purchased a better quality.

    No, I would not recommend this to a friend