Customer Ratings & Reviews
- Model:
- NS-HTSB22
- SKU:
- 6429414
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers often highlight the good sound quality and ease of use of the 2.0-Channel Soundbar. The setup process and size are also appreciated by some users. However, some customers have experienced connectivity issues and expressed a desire for deeper bass. Additionally, there are some concerns about the remote control and compatibility.
This summary was generated by AI based on customer reviews.
sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Expected better audio quality. Should have purchased a better quality.
No, I would not recommend this to a friendPass on this one.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Muted sound to an already big screen TV sound. Not able to easily get # sound level.
No, I would not recommend this to a friendBudget sound for budget price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my elderly parent. Sound quality is okay for a low budget product.
I would recommend this to a friendNo volume. Poor sound. Returned for refund.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't care for it, so I returned it. Had to turn the volume almost all the way up, and it still wasn't as loud as the TV's built in speakers.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience, racar62. We appreciate your honest feedback and regret that the soundbar did not meet your expectations. Your input helps us improve our products and services to better serve our customers. We hope to have the opportunity to provide you with a better experience in the future. Tine | Insignia Support
- Cons mentioned:Connectivity
Stopped working 3 days after return window closed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This bricked and stopped working. Bestbuy would not make an exception and let me return it. So I have an $80 brick that doesn't do anything. Don't waste your money, it's trash.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello RonnyPonny. Thank you for taking the time to leave a review on Insignia™ - 2.0-Channel Soundbar. I am sorry to read that you are having issues with this product so soon. I realize that you want to continue using your product and so, please know that you can contact us on the link below, and we will gladly review this situation.
Mary II Insignia Products II https://www.insigniaproducts.com/
Garage Soundbar
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At first I thought I got a good deal when I paid $60 for a soundbar.Little did I know as soon as i wasn’t able to return it anymore the soundbar stopped working I paid $60 for garbage and I know why it was $60 and now they dropped the price to $44.99
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 2.0-Channel Soundbar. We're sorry to hear about the issues you've encountered and understand how frustrating this must be.
We take full responsibility for the performance of our products and want to make things right. Please reach out to our customer support team so we can assist you with troubleshooting or provide a replacement if necessary.
Your feedback is invaluable to us, and we're committed to ensuring you have a positive experience with Insignia products. Thank you for bringing this to our attention, and we hope to resolve this for you promptly. Rolf | Insignia Support https://www.bestbuy.com/site/insignia-2-0-channel-soundbar-black/6429414.p?skuId=6429414
Sound Bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried every single method but the sound bar doesn’t not connect to 3 tvs. Looks like it connects but no sound on both tv and sound bar. I’m thinking to return it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the sound bar. We understand how frustrating it can be when a product does not work as expected despite trying multiple methods. It's good to know that you are considering returning it. Your satisfaction is important to us, and we are committed to providing products that meet your needs.
Keith | Insignia Support
Total annoyance
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is fine and not my issue. The biggest annoyance comes from the fact that it automatically turns off after 15 or so mins. I have no idea how to prevent it from happening and can't find an answer. Because of this I would not buy again or recommend.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Ryan,
Thank you for the review. We do apologize if it did not work. Please feel free to contact us at 1 (877) 467-4289 Daily 8am - 9pm CT, and we will gladly assist you in the best way possible.
Renee,
Insignia Support
Not the best
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is very poor. There are not many hook up options. I would only use this if you cannot spend a few more dollars for something nicer.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi ARP12,
Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.
Insignia Support,
Renee
You get what you pay for.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very tinny sound. At $79 thought it was a deal, but you get what you pay for. I returned for Yamaha at $179. very good for the price.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We appreciate your feedback regarding the sound quality of the product you purchased. While we strive to offer competitive pricing, we understand that sound quality is a crucial aspect of your listening experience. We're glad to hear that you found better value in the Yamaha alternative, which offers superior sound performance for a slightly higher price. Customer satisfaction is paramount to us, and we're grateful for your input as it helps us continually improve our products and offerings. Should you have any further questions or concerns, please feel free to reach out to us. Keith | Insignia Support https://www.bestbuy.com/site/insignia-2-0-channel-soundbar-black/6429414.p?skuId=6429414
Decent at best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very loud at all. And has a little feedback when audio isn't being played.
No, I would not recommend this to a friend- Cons mentioned:Connectivity
Not worth it.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar is not worth the $ spent. It has poor connectivity.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the connectivity issues with the sound bar. Your satisfaction is important to us, and we strive to provide products that meet high standards of performance. Please contact our customer service team so we can assist you with troubleshooting or explore other solutions to ensure your satisfaction. We appreciate your input and aim to improve our products based on customer feedback. Thank you for bringing this to our attention. Keith | Insignia Support https://www.bestbuy.com/site/insignia-2-0-channel-soundbar-black/6429414.p?skuId=6429414
Sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is not as clear as my last sound bar. Not easy to work.
No, I would not recommend this to a friendSoundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn’t go as loud as I would want i ended up switch to LG
No, I would not recommend this to a friendBuy Something Else
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even with a HDMI cord, my tv speakers are better. Complete waste of money. I wish I could return it but I tossed the box.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback, Jayme. I'm sorry to hear that the Insignia™ 2.0-Channel Soundbar didn't meet your expectations. It's frustrating when a product doesn't perform as expected. Even though you no longer have the box, I recommend contacting Best Buy’s customer service at 1-888-237-8289 to discuss your options; they may be able to assist you further. You can also reach out to the Insignia support hotline at 1-877-467-4289 for technical assistance.
- Shiela | Insignia Support
Questionable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It would probably be great if I could get it to work
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Good but not with Samsung TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar is not compatible with my Samsung Series 8 TV. I returned it finally got an LG soundbar that works with the Samsung TV. Sound was fine in the store. And price was very good, if it works with tour TV.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello!
Thank you for writing a review for our 2.0-Channel Soundbar, I'd like to apologize for the situation that you're experiencing I know it can be dissatisfying, however I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow.
Roberto E.
www.insigniaproducts.com/contact-us
Sound speaker bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound level is poor. I used the best cord for a smart TV. The TV speaker was better sounding and louder than the bar. I switched cords and same result. I ended up taking it back. Waste of my money.
No, I would not recommend this to a friendNot impressed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not impressed with this soundbar. If you want an additional speaker than this is perfect. However, I have another soundbar of equal price that is much more like a theatre sound. I wish I had just purchased another one of those.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Kkirby,
I am so sorry to hear that your experience with our Insignia™ - 2.0-Channel Soundbar has not met your expectations. Customer satisfaction is our top priority, and I am truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
We would love to check this situation further with you, so please feel free to contact us, our agents will be more than happy to assist you, please follow the link bellow or reach as at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.
Insignia Support
Louise
www.insigniaproducts.com/support
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Detachable power did not fit the unit. Returned to the store and bought an LG. I’m a happy camper:)
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 2.0-Channel Soundbar - Black, we're very sorry to read you are experiencing this issue with one of our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Insignia Support
Angela
www.insigniaproducts.com/support