Customer Ratings & Reviews
- Model:
- NS-HTSB22
- SKU:
- 6429414
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers often highlight the good sound quality and ease of use of the 2.0-Channel Soundbar. The setup process and size are also appreciated by some users. However, some customers have experienced connectivity issues and expressed a desire for deeper bass. Additionally, there are some concerns about the remote control and compatibility.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Connectivity
Don’t bother, spend the extra money
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is just shy of garbage. Every single channel you switch to or every streaming channel you switch to, it unpairs and takes 3 minutes to get it to pair again. 3 minutes doesn’t seem like a big deal, but do it 20 times a day, that gets old real fast
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 2.0-Channel Soundbar - Black, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Angela
www.insigniaproducts.com/support
- Cons mentioned:Compatibility
Returned the soundbar.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work properly on a TV that was also using Comcast Exfinity. I returned the soundbar.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We're sorry to hear that the soundbar didn't work properly with your TV and Comcast Xfinity setup. We appreciate you letting us know about the issue and your return. Your experience helps us improve our products and services. If there's anything else we can assist you with, please don't hesitate to reach out! - Carl | Insignia Products
Its ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good for the price but if you want great quality this isn't it at all.
I would recommend this to a friendUnderwhelming
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Probably a good sound bar for a 2.0 but very underwhelming with no subwoofer.
No, I would not recommend this to a friendOkay
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked for a bit, but then stopped working. Have to turn the fire tv up to 90 just to hear something.
No, I would not recommend this to a friendNot very loud
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as loud as i thought it would be, however it works ok.
No, I would not recommend this to a friend- Pros mentioned:Size
Soundbar 2022
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Soundbar is a good size. It doesn't have the features it came with.
I would recommend this to a friend Still can’t hear
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working about two months ago I have to buy another one different brand
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We're very sorry to hear that your product stopped working after just two months. We understand how disappointing this must be. Your comments are important to us, and we'll use them to improve our products. We appreciate your patience and understanding.
- Carl | Insignia Products
Mid
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its okay for the price. Wouldnt recommend if your an audiophile
No, I would not recommend this to a friendsound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Expected better audio quality. Should have purchased a better quality.
No, I would not recommend this to a friendBetter opens from Vizio
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really weak sound, wifh almost no bass. Has a hard time creating clean sound
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your feedback regarding the Insignia™ 2.0-Channel Soundbar. We truly appreciate your insights as they help us improve our products.
We're sorry to hear that the sound quality did not meet your expectations. Our goal is to deliver an enjoyable audio experience, and it’s disappointing to learn that you found the sound to be weak and lacking in bass. We recommend ensuring that the soundbar is correctly configured and that any sound settings on your device are optimized for the best performance.
If you continue to experience issues, please feel free to reach out to our customer support team, who would be happy to assist you further. Your satisfaction is important to us, and we want to ensure you have a positive experience with our products.
Thank you again for your valuable feedback.
Pass on this one.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Muted sound to an already big screen TV sound. Not able to easily get # sound level.
No, I would not recommend this to a friendBudget sound for budget price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my elderly parent. Sound quality is okay for a low budget product.
I would recommend this to a friend- Cons mentioned:Connectivity
Stopped working 3 days after return window closed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This bricked and stopped working. Bestbuy would not make an exception and let me return it. So I have an $80 brick that doesn't do anything. Don't waste your money, it's trash.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello RonnyPonny. Thank you for taking the time to leave a review on Insignia™ - 2.0-Channel Soundbar. I am sorry to read that you are having issues with this product so soon. I realize that you want to continue using your product and so, please know that you can contact us on the link below, and we will gladly review this situation.
Mary II Insignia Products II https://www.insigniaproducts.com/
Total annoyance
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is fine and not my issue. The biggest annoyance comes from the fact that it automatically turns off after 15 or so mins. I have no idea how to prevent it from happening and can't find an answer. Because of this I would not buy again or recommend.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Ryan,
Thank you for the review. We do apologize if it did not work. Please feel free to contact us at 1 (877) 467-4289 Daily 8am - 9pm CT, and we will gladly assist you in the best way possible.
Renee,
Insignia Support
Return back to the store
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I completely didn’t work when we hooked it up and it was hooked up correctly just wouldn’t work at all so it had to be returned back to the store
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your experience. We're truly sorry to hear that the Insignia™ 2.0-Channel Soundbar didn’t work as expected, even after being set up correctly. That’s definitely not the experience we want for our customers.
We appreciate you giving it a try and understand how frustrating it must have been to return it. If you're still in the market for a soundbar, we’d be happy to help you find a model that better suits your needs and works right out of the box.
Thanks again for your feedback—it helps us improve both our products and customer experience. Ivy | Insignia Support
Not the best
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is very poor. There are not many hook up options. I would only use this if you cannot spend a few more dollars for something nicer.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi ARP12,
Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.
Insignia Support,
Renee
Decent at best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very loud at all. And has a little feedback when audio isn't being played.
No, I would not recommend this to a friendYou get what you pay for.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very tinny sound. At $79 thought it was a deal, but you get what you pay for. I returned for Yamaha at $179. very good for the price.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We appreciate your feedback regarding the sound quality of the product you purchased. While we strive to offer competitive pricing, we understand that sound quality is a crucial aspect of your listening experience. We're glad to hear that you found better value in the Yamaha alternative, which offers superior sound performance for a slightly higher price. Customer satisfaction is paramount to us, and we're grateful for your input as it helps us continually improve our products and offerings. Should you have any further questions or concerns, please feel free to reach out to us. Keith | Insignia Support https://www.bestbuy.com/site/insignia-2-0-channel-soundbar-black/6429414.p?skuId=6429414
Garage Soundbar
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At first I thought I got a good deal when I paid $60 for a soundbar.Little did I know as soon as i wasn’t able to return it anymore the soundbar stopped working I paid $60 for garbage and I know why it was $60 and now they dropped the price to $44.99
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 2.0-Channel Soundbar. We're sorry to hear about the issues you've encountered and understand how frustrating this must be.
We take full responsibility for the performance of our products and want to make things right. Please reach out to our customer support team so we can assist you with troubleshooting or provide a replacement if necessary.
Your feedback is invaluable to us, and we're committed to ensuring you have a positive experience with Insignia products. Thank you for bringing this to our attention, and we hope to resolve this for you promptly. Rolf | Insignia Support https://www.bestbuy.com/site/insignia-2-0-channel-soundbar-black/6429414.p?skuId=6429414