Customer Ratings & Reviews
- Model:
- NS-HTSB22
- SKU:
- 6429414
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers often highlight the good sound quality and ease of use of the 2.0-Channel Soundbar. The setup process and size are also appreciated by some users. However, some customers have experienced connectivity issues and expressed a desire for deeper bass. Additionally, there are some concerns about the remote control and compatibility.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Remote control
Double check the box--
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Missing the remote. So much for "Open Box - Excellent".. Called TT; they've referred me back to the store which sold it to me but couldn't do anything for me.
No, I would not recommend this to a friend - Cons mentioned:Connectivity
Buy anything else
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible connectivity, terrible sound quality, it’s the most expensive paperweight you can buy
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi df666,
Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.
Insignia Support,
Renee
Get what you pay for
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Started off good sound then decreased. Should got better brand
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are sorry to hear that the sound quality of our product decreased over time. We strive to provide high-quality products and will take your suggestion to consider carrying better brands in the future. We appreciate your input and will use it to improve our offerings. Thank you for bringing this to our attention. Keith | Insignia Support https://www.bestbuy.com/site/insignia-2-0-channel-soundbar-black/6429414.p?skuId=6429414
- Cons mentioned:Compatibility
Does not work with TV remote.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product does not work with my remote. Got for my mom for mothers day. When I found out when it did not work. I tried HDMI, PCM, on my insignia tv with no luck.
No, I would not recommend this to a friend - Cons mentioned:Connectivity
Just would not work at all.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't get it to work at all no matter what cable I used.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi KateS. Thank you for writing a review about our Insignia Channel Soundbar. I apologize that this soundbar could not get to work no matter what cable you used. I know how inconvenient this must be for you. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Mariepel C.| Insignia Products
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Horrible sound quality
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds horrible, turns off at will. Now i know why it was priced low.
No, I would not recommend this to a friendDoes not work work will with some apps
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is not that good honesty it does not work well with my Amazon fire tv
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi TariqS,
Thank you for writing a review about our 2.0-Channel Soundbar - Black. We know how frustrating it is that the sound bar is not working properly. We are sorry for the inconvenience it has caused you. We would love to check on this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Ritchie |Insignia Support
https:https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Cons mentioned:Connectivity
Insignia sound bar
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn’t get it to work. A Best Buy in stapler said “you should have gotten a Samsung Sound Bar”.
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Don't waste the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it for 2 days and it stopped working. Bluetooth would not engage. Sounded good when it worked.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!
I am sorry to read that your unit stopped working so soon. Please know that you are more than welcome to contact us on the link below, if you need further assistance.
Viridiana E. Insignia Support https://www.insigniaproducts.com/contact-us
- Cons mentioned:Remote control
Do Not Buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will be returning this product! I have other sound bars from this brand and they worked great. This one is horrible sound, remote rarely works,
No, I would not recommend this to a friend Poor sound quality.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best sound. You have to constantly push power button to turn on. Switching sound choices is also not very good. Overall, disappointed with the sound and also the performance.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello. Thanks for taking the time to review our Soundbar, we are really sorry to read that you experienced this situation with this product, please let us assist you in this by contacting us, so we can get the best solution available for you. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
Nope
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not like this bar.Its not easy to hook up and so multiple remotes needed to use for T.V.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback, Deal. We're sorry to hear that you're not satisfied with the Insignia™ 2.0-Channel Soundbar. We appreciate your input regarding the setup difficulties and the need for multiple remotes. For further assistance, please call the Insignia hotline at 1-877-467-4289. If you have any other questions or need help, feel free to reach out. We're here to assist you!
- Shiela | Insignia Support
Sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is not great the sound bar doesn’t always turn on it take along time of pressing the power button to turn it on I would not recommend this product
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Fern. Thanks for taking the time to review our Soundbar, we are really sorry to read that you experienced this situation with this product, please let us assist you in this by contacting us, so we can get the best solution available for you. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
- Cons mentioned:Compatibility
Not compatible to an older version of tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This insignia sound bar doesn’t work for an older model tv. I had to return it
No, I would not recommend this to a friend junk
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.junk junk crap horrible never buy this junk crap...
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We apologize for the negative experience you've had with our product. Your comments are important to us, and we are committed to addressing the issues you've encountered. We strive to provide high-quality products and services, and your input helps us identify areas for improvement. Keith | Insignia Support
- Cons mentioned:Connectivity
Unsatisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only works half of the time and have to unplug and reset
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 2.0-Channel Soundbar! We know how frustrating is that your sound bar only works half of the time. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is trash. I do not recommend it. If I still had the box I would take it back to the store.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your honest feedback. We're sorry to hear that you're not satisfied with your purchase. Your input is valuable to us, and we'll use it to improve our products and services.
- Carl | Insignia Products
Poor quality
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality and volume is very poor. I do not recommend this product.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .I'm sorry to hear that our Insignia™ 2.0-Channel Soundbar didn't meet your expectations regarding sound quality and volume. We strive to provide high-quality products, and it's clear we missed the mark here.
Your feedback is important to us, and we'll use it to improve our products. If you have any other concerns or need assistance, please reach out to our customer support team.
Thank you for sharing your experience with us.
- Cons mentioned:Compatibility
Do not waste your money!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is cheaply made and does not comply with all TV’s .
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi NazF,
We do apologize that you are experiencing issues with this product. I know that this could be an unfortunate situation. We would be happy to troubleshoot it and check your options for you. Please feel free to contact us at 1 (877) 467-4289 Daily 8am - 9pm CT, and we will gladly assist you in the best way possible.
Chelsea
Insignia Support
http://www.insigniaproducts.com/
Bad choice
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the sound bar is not very good it hardly resonates of hearing in sound bar tv sound is way better than the sound bar
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We're sorry to hear that the sound bar did not meet your expectations and that the TV sound is better. Your comments are important to us, and we'll use them to improve our products. We apologize for any inconvenience this has caused.
- Carl | Insignia Products