Customer Ratings & Reviews
- Model:
- NS-HTSB22
- SKU:
- 6429414
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers often highlight the good sound quality and ease of use of the 2.0-Channel Soundbar. The setup process and size are also appreciated by some users. However, some customers have experienced connectivity issues and expressed a desire for deeper bass. Additionally, there are some concerns about the remote control and compatibility.
This summary was generated by AI based on customer reviews.
Get what you pay for
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The device was not a quality product for a living room theatre experience. Perhaps for a bedroom or a study. It was also difficult to connect to a modern television.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi CJR72,
Thank you for taking the time to review our Insignia™ - 2.0-Channel Soundbar - Black. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t work blaring sound, TV better without sound bar
No, I would not recommend this to a friendNot a great one
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not great prefer the inbuilt speakers Returning it
No, I would not recommend this to a friend
Threw it away
|Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] I have a smaller version of the house brand and it’s 10x louder than this
No, I would not recommend this to a friendSound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s cool it’s nice for the price it doesn’t get to loud
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Arniecia!
Thank you for taking the time to review our 2.0-Channel Soundbar, I understand how important volume can be while trying to enjoy a soundbar, that's why I would kindly ask you to contact us as we'll be more than happy to further assist you and help you address this situation:
www.insigniaproducts.com/contact-us
Maria P. Insignia Support
Sound bar noot working right
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works when it wants to is not working right would like to return
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're sorry to hear that the product is not working properly and only functions intermittently. We understand your frustration and your desire to return it. Please reach out to our customer service team, and we'll assist you with the return process. Your satisfaction is important to us, and we appreciate your feedback. Keith | Insignia Support
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed with the soundbar. Really doesn’t sound any different than the TV sound
No, I would not recommend this to a friendShort shelf life!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought on 3/27/22. Stopped working 4/20/22. Also sound was never the best. My tv speakers work better than the sound bar. Spend the extra money and get a better quality product. This was my first and last insignia product!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our2.0-Channel Soundbar! We know how frustrating is that your unit stopped working. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
The worst
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good soundbar at all i couldn’t even get it to work
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 2.0-Channel Soundbar! We appreciate your feedback, as it plays a crucial role in helping us understand our customers' needs. Many users look to enhance their audio experience with our products, and your insights are valuable for our ongoing efforts to improve. We hope you'll consider giving our products another tries in the future! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-2-0-channel-soundbar-black/6429414.p?skuId=6429414
loud popping sounds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.made loud popping sounds randomly in the middle of night, scared me. returned
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia 2.0-Channel Soundbar. We apologize for the disturbance caused by the loud popping sounds and the inconvenience it brought to your daily life. We appreciate you taking the time to share your feedback, and we'll make sure to pass it along to our product development team to improve the overall quality and performance of our soundbars. . Jeth | Insignia Support.https://www.bestbuy.com/site/insignia-2-0-channel-soundbar-black/6429414.p?skuId=6429414
Insignia sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to set up. Ending up returning. Too much hassle to use.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi LisaT, Thank you for taking the time to leave a review of our Insignia™ - 2.0-Channel Soundbar - Black. Please know that we are improving the quality of this product by considering our customers feedback, for further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Mariepel C.| Insignia Products
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Awful sound
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is on par with a <$20 Bluetooth speaker from a gas station. Do not waste your time, I’d bet any tv made in the last 10 years has better sound than this sound bar, and my Samsung Q60 tv sure does.
No, I would not recommend this to a friendSB
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality was actually better without the soundbar.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're sorry to hear that the Insignia™ 2.0-Channel Soundbar didn't meet your expectations. It's unusual for a soundbar to be considered an improvement over no sound at all! We appreciate your honesty and would like to understand what specifically didn't meet your expectations. Was it the sound quality, design, or something else? Your feedback is valuable to us, and we'll take it into consideration as we continue to improve our products. If you'd like, we can also offer a refund or exchange options for the soundbar. Please let us know how we can make it right. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-2-0-channel-soundbar-black/6429414.p?skuId=6429414
Awful Speaker
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an awful product. The sound is very poor for all ranges. The TV speakers are better. It also won’t integrate with the TV to use volume control using Tv remote.
No, I would not recommend this to a friendUnsuccessful pairing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not get it to pair with LG tv so do not know if sound is decent or not.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello GeneC,
Thank you for taking the time to leave a review of our Insignia™ - 2.0-Channel Soundbar. I know it can be dissatisfying that its not working as expected. To further assist you, please contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Insignia Support
Molina
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Wouldst recomend
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very sad buy. My TV was louder. I had to retutn it.
No, I would not recommend this to a friendTerrible Quality and Sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Second unit bought within the year as first one speaker blew internally, but decided not to keep it
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 2.0-Channel Soundbar. We appreciate your feedback and are sorry to hear about the issue you encountered. Your comments are important to us, and we will use them to improve our products. If you have any further concerns or need assistance, please feel free to reach out to our customer support team. We are here to help! ! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-2-0-channel-soundbar-black/6429414.p?skuId=6429414
don’t buy it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This particular Insignia Soundbar does not support Dolby sound. Had to return it and get a Samsung 2.1
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia 2.0-Channel Sound bar. We're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.
Insignia Support
Irene
www.insigniaproducts.com/support
Worth $25
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar is sufficient for a little room to have background sound, nothing more.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 2.0-Channel Soundbar - Black, we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.
Insignia Support
Shella
www.insigniaproducts.com/support
Dont buy very bad sound bar
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.terrible sound bar, no sound comes out, the TV speakers were better than this
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Dano,
Thank you for writing a review about our Insignia™ - 2.0-Channel Soundbar - Black. We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Insignia Support
Marites
www.Insigniaproducts.com