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Customer reviews

Rating 4.2 out of 5 stars with 4911 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are pleased with the sound quality, ease of use, and bass of this 2.1-Channel Soundbar with Wireless Subwoofer. Many also appreciate its affordability and the convenience of Bluetooth connectivity. However, some users have noted that the remote control could be improved, and there are some reported compatibility issues with certain televisions. The lack of a display is another minor drawback mentioned by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 215 Showing 4,281-4,300 of 4,911 reviews
  • Rated 3 out of 5 stars

    Where's the bass?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average sound with a weak subwoofer. Settings are frustrating. Hard to k ow which input you're on

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's OK to hook up to a pc or for a small room but not the best for a large room theater system.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Subwoofer issues

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sub woofer started disconnecting and making awful sound till unplugged and a few months

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sound bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a adverage sound bar , no real tone adjustments but does the trick on the tvs of today

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor wireless

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is not impressive (4 yo Soundcore Flare sounds better than this). Wireless is very unreliable. When paired via Bluetooth, there's stuttering and packet loss randomly and often. Worse, the wireless subwoofer keeps dropping off and on. Returning.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi TheOutsider,

      Hearing your feedback about this product is helpful so we can continue to improve its quality. If you need further assistance, please contact Insignia at 1-877-467-4289 so we can help you address the issue.

      Insignia Support
      Lea
      https://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Okay product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay product for the value, bass is a little extra at times and subwoofer isn’t always in sync.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    insignia sound bar… no complaints.. definitely not a samsung

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Faulty Subwoofer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ease of use, and the quality of the sound is good, when the subwoofer worked. It will not pair no matter what route I try with it. Will be trying to get it replaced under the 1 year warranty.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for taking the time to review our Insignia™ - 2.1-Channel Soundbar with Wireless Subwoofer - Black, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.

      Insignia Support
      Angela
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Average sound quality

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tge sound quality of this soundbar is very average. It was a good price but you get what you pay for

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great gift for a family member.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great gift.I wish this version had optical wire.Now im searching for optical wire that matches.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    its just ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its ok.i dont like that it doesnt stay connected when you turn off the tv

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It requires a little tech savvy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not buy again. Have not been able to pair the sub woofer (extra speaker). Not the best sound quality

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sound up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't hooked it up as of yet, taking to our vacation home see if it works there.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    nothing special

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was expecting much more from this product, its sound ok but nothing much out of the bass woofer

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    You get what you pay for

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap. Works. Remote not very responsive. Sound quality cheap, but i expected this.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi MarkRS1!

      Thank you for taking the time to review our Soundbar System, I understand how upsetting it must be not being able to enjoy your music, that's why I would kindly ask you to contact us using the link below as we'll be more than happy to further assist you and discuss all the available options for you:

      www.insigniaproducts.com/contact-us
      Maria P. Insignia Support BBY-ExBrand_Insignia

  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Average sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won't work with Westinghouse Smart TV using with smart phone music

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! We know that you would like to enjoy your setup and so, please know that we will gladly help you with this situation if you contact us on the link below.

      Viridiana E.
      Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Average quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound bar had a really bad echo when playing music from Pandora or regular TV. I returned this product

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a bare minimum soundbar that is fine the most basic entertainment set up.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don't buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Junk! Sub woofer is basically non existent. Can't use hdmi - doesn't come with optical cord. I also hear constant static behind show/ movies sound if volume is up too high.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi MichaelW,

      Thanks for taking the time to connect with us about your concern with your Insignia™ - 2.1-Channel Soundbar with Wireless Subwoofer - Black. We deeply care about the performance of our products and I would like to further review your situation. In the case that you still have this, feel free to contact my team for further help.

      Dina || Insignia Support || https://www.bestbuy.com/insignia BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Ok for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it’s ok. It’s now really powerful but if you’re not looking for a rumble it’ll work

    I would recommend this to a friend