Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 4911 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are pleased with the sound quality, ease of use, and bass of this 2.1-Channel Soundbar with Wireless Subwoofer. Many also appreciate its affordability and the convenience of Bluetooth connectivity. However, some users have noted that the remote control could be improved, and there are some reported compatibility issues with certain televisions. The lack of a display is another minor drawback mentioned by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 219 Showing 4,361-4,380 of 4,911 reviews
  • Rated 3 out of 5 stars

    Surround sound.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No comments...I am really not satisfied with this product.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Almost worth $69

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor sound even for $69 bucks. The sound bar remote doesn’t work well.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sound quality

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok but sound quality isn't the best, but ok for the price.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Poor Sound Quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor surround sound quality even when turned to highest setting.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for a very basic sound bar. I paid about half for the bar.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Choppy wired audio, woofer doesn't stay connected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible, the sub-woofer constantly loses connectivity. Even worse, at times the sound bar itself becomes choppy like it is connected via bluetooth/wireless when its wired via optical cable, so no reason for it to ever be choppy. At times, all sound is lost, light turns solid blue, till I change source, even when in the middle of usage. This is total garbage, just a waste of time, I will have to box up, return, and get another.... This is Best Buy's brand really? Woofer needs to be super close to sound bar, to the point it makes it pointless to even be wireless. I had this less than 12 hours...

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Adequate

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a satisfactory sound bar with minimal audio lag

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Barely any bass

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good for movie dialogue, but has very little bass when streaming music.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Speaker

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not loud enough but okay for the price I guess..................

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It was ok for the price

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this on black friday, sub woofer is useless sound from bar is ok

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Don't buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is fair. Hard to set up. Instruction inadequate.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Soundbar

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wished it would of had more volume it's ok but could be better

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Soundbar

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't get it to connect to my TV. Therefore I returned this product.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sound bar

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's just OK... To be honest I don't think I would rebuy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't Waste Your Money!!!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible system. After 2 weeks the subwoofer will not stay connected, the Bluetooth from my TV or phone will cut out. Try using the Aux/RCA cables that come with the unit and all you hear in the background is humming from the sound bar. Spent $80 which I thought was a good deal but now it's a huge paperweight and waste of money. Best Buy will not return it caus ei no longer have the OEM packaging.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello there,

      Thank you for taking the time to review our 2.1-Channel 80W Soundbar System with Wireless Subwoofer. I understand it has issues connecting via Bluetooth and that can be disappointing. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us at your earliest convenience.

      Insignia Support
      Miguel C.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Cool

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't get the sound to come through TV. It works through blue ray.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    There are better choices

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a great improvement over the TV speakers. As others have noted, the bass is hardly noticeable. I have a less expensive, less powerful Insignia digital-boost soundbar on a different TV that gives much better bass and overall sound. If I had it to do over, I'd buy another of those vs. this one.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not great. Turn it up and it’ll distort. Just okay up to mid volume. Sub not very noticeable...but I don’t know that I was expecting a lot for the price really. It is better than the built in TV speaker. If you are looking for a ‘wow’ theater type experience look elsewhere.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi, Espals.

      I am definitely aware that this situation with your Soundbar can be frustrating. In an ongoing effort to provide the best possible experience with your product, I would really love to provide you with alternatives for it. This is why I kindly as you to reach us at https://www.insigniaproducts.com/contact-us so we can properly assist you.

      Cesar G. - Insignia Support BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Not good Quality

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its not what i inspected. It supposedly been new. But when i opened you can tell that it was used . My sub woofer was damage on top corner Had a hard time connecting via Bluetooth to my insignia tv.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    This was a let DOWN

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had issues with it after few months and had to go get a replacement and then another replacement after a few months again. Don't really recommend this.

    No, I would not recommend this to a friend