Customer Ratings & Reviews
- Model:
- NS-SBAR21F20
- SKU:
- 6335126
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers are pleased with the sound quality, ease of use, and bass of this 2.1-Channel Soundbar with Wireless Subwoofer. Many also appreciate its affordability and the convenience of Bluetooth connectivity. However, some users have noted that the remote control could be improved, and there are some reported compatibility issues with certain televisions. The lack of a display is another minor drawback mentioned by some customers.
This summary was generated by AI based on customer reviews.
Sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im okay with the sound bar for my children's room.
I would recommend this to a friendGET PC POWERED SPEAKERS !!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.YOU WILL RETURN IT ...The TV is louder and clearer than this sound bar, I purchased it without hearing it, i will not buy another until i can hear it. I have a set of Computer "ALTEC LANSING" self powered Speakers that OUT PERFORM this sound bar by a LONG SHOT !!! And i found them in a Good Will for 5 bucks !!!DONT JUST BLOW YOUR MONEY get some nice PC sound speakers they have PLENTY OF POWER and plug into the head phone jack of your TV and BLAST ALL THE SOUND YOU NEED AND MORE !!
No, I would not recommend this to a friendGood buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to connect to tv. Still haven't used. Won't give up.
No, I would not recommend this to a frienddecent sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sound s good but not as good as what I already have
I would recommend this to a friendNot Recommended AT ALL
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not satisfied at all with this product! It cuts when switching from one input to another!! Once it cuts off, powering back on is a challenge in itself!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi bigS,
Thanks for taking the time and effort to leave a review with our Insignia™ - 2.1-Channel Soundbar with Wireless Subwoofer - Black. We do apologize for this disappointing experience and thank you for bringing this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. We are continuously working on improving our products and processes and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
Sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A couple days later it was cheaper wish I would have waited.
I would recommend this to a friends'ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it's ok. there's not much more to add than that i'm afraid.
I would recommend this to a friendIts ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok no home run but great for the price!!!!!!!
I would recommend this to a friend- Cons mentioned:Remote control
Very... disappointed!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned this item, no connection to the subwoofer. Remote lacking in display options.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi DavidG,
Thanks for taking the time and effort to leave a review about our Insignia™ - 2.1-Channel Soundbar with Wireless Subwoofer - Black (NS-SBAR21F20). I'd like to apologize for the situation that you've experienced with one of our products. I know it can be very disappointing. Please know that we are improving the quality of this product by considering our customers' feedback. If you need further assistance, please feel free to contact us via email or call our customer service at 1-(877)-467-4289 Monday to Saturday, 8 a.m.–9 p.m. CST.
Shai | Insignia Support
https://www.bestbuy.com/insignia
Good price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was a bargain purchase, but quality not so much...
No, I would not recommend this to a friendDon't waste your money
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Subwoofer volume control is crap. Yes, I used the bass button per instructions. This is e-waste.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're sorry to hear about your dissatisfaction with the subwoofer volume control. Providing a quality audio experience is important to us, and we regret any inconvenience caused by the issues you've encountered. Your feedback is valuable, and we'll certainly take it into consideration for future product improvements. If you haven't already, please feel free to reach out to our customer support team for further assistance or to discuss potential solutions. We appreciate your understanding and thank you for bringing this matter to our attention. Keith | Insignia Support https://www.bestbuy.com/site/insignia-2-1-channel-soundbar-with-wireless-subwoofer-black/6335126.p?skuId=6335126
- Pros mentioned:Bluetooth
Pointless to have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t come with instructions so was only able to use the subwoofers Bluetooth to my phone. Couldn’t connect my tv for the life of me. Tore the box up when I received it so couldn’t return it so I sold it...
No, I would not recommend this to a friend Like watching your life slip away, like sand...
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.... through the hourglass of time. But no really. I lose half a day every time the TV updates and becomes disconnected from the bluetooth on this device. So BUYER BEWARE. Only purchase if you hate having more time in your day! It’s eally the worst. Do not buy this. The subwoofer is super quiet. It won’t stay paired. I bought an Insignia TV (also a big mistake when you are used to only Samsung). So you would think it would stay paired with an Insignia soundbar and subwoofer. NOPE. Just keep an extra few hours a week. If you like that sort of thing.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Handymandy,
We appreciate your feedback. It is helpful to improve the quality of our product.
Insignia Support
Lea
https://www.insigniaproducts.com/
wouldn’t recommend
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t like it returned it the next day. not very loud and would hum
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're sorry to hear that you didn't enjoy your Insignia 2.1-Channel Soundbar with Wireless Subwoofer. We understand that it didn't meet your expectations, and we appreciate your honesty. Since you returned it the next day, we're glad that we could provide a hassle-free return experience for you. We'll take your feedback into consideration as we continue to improve our products and services. If you have any other questions or concerns, please don't hesitate to reach out. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-2-1-channel-soundbar-with-wireless-subwoofer-black/6335126.p?skuId=6335126
Worsebuy from bestbuy ….
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried to link the product with my TV’s and Bluetooth devices, none of them work. I tried to return it and was told that it was too late. It had to be done with in 15 days. Now, I am out of $100 plus and stuck with a useless Bluetooth Speakers from bestbuy.:: This is was the worsebuy..:
No, I would not recommend this to a friendWeak subwoofer. Soundbar produces clear sound.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this soundbar and spent the extra money for the polk signa 2 soundbar and wireless subwoofer because the subwoofer with this insignia setup was extremely weak. I turned the bass up all the way and did not notice a real difference.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Mitcherr,
Thank you so much for providing us with your review on this sound bar, it pains me to hear that you are having these type of issues with it. I can assure you that this is not normal and it needs to be repaired. Please contact us at Insignia so that you can receive the proper help you need.
https://www.insigniaproducts.com/contact-us
Brian C. -Insignia Support
Boffer
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad product, I do not recommend it.. get other like Sony
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback regarding the Insignia™ 2.1-Channel Soundbar with Wireless Subwoofer. We appreciate your insights and understand the importance of having a product that meets your expectations. Your comments help us in our efforts to continuously improve. If you have any further suggestions or experiences you'd like to share, we’re here to listen! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-2-1-channel-soundbar-with-wireless-subwoofer-black/6335126.p?skuId=6335126
Cheap quality
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not to happy with, when turning on half the time it wouldn’t come on .Sounded bad we took it back . This time the price reflected the quality cheap cheap cheap.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 2.1-Channel Soundbar with Wireless Subwoofer. I understand your unit sounded back. That can certainly be frustrating. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us at your earliest convenience.
Insignia Support
Irene
www.insigniaproducts.com/support
Not a very good product.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bluetooth disconnects randomly by itself, the range is very limited. Sometimes doesn't show up on device list when just connected. Subwoofer has to be pretty much next to the speaker to work.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the sound bar with subwoofer. I am sorry to read that you are having issues with the unit. Kindly contact us to be able to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Not so much
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After a few months of use, the sound has begun to jump in and out from a full stereo sound to a mono sound. I can't find any warranty information on this item and I am pretty tired of "thank you for holding"!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for taking the time to review our 2.1-Channel 80W Soundbar System with Wireless Subwoofer. I understand it is jumping between modes and that can be frustrating. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us