Customer Ratings & Reviews
- Model:
- NS-SBAR21F20
- SKU:
- 6335126
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers are pleased with the sound quality, ease of use, and bass of this 2.1-Channel Soundbar with Wireless Subwoofer. Many also appreciate its affordability and the convenience of Bluetooth connectivity. However, some users have noted that the remote control could be improved, and there are some reported compatibility issues with certain televisions. The lack of a display is another minor drawback mentioned by some customers.
This summary was generated by AI based on customer reviews.
No bueno
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality it's good. Just not the sound. Subwoofer don't even work on till you put full view volume to the sound bar, then you can verily hear it. Sound is not clear at all. My tv does better sound then this.
No, I would not recommend this to a friendsoso
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.just good for the price, if you really like a good sound this is not the one,
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi DanielA,
Thank you for writing a review about our Insignia™ - 2.1-Channel Soundbar with Wireless Subwoofer - Black . We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Insignia Products
Marites
www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Disappointing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I plan on returning this unit. Maximum sound volume is inadequate. I believe the unit is working as designed. Need something with more wattage.
No, I would not recommend this to a friendYou get what you pay for
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The instructions for setup were a little backwards (this is my first ever soundbar though). I went through all the steps in the instructions/user manual, but could not get any sound from the TV to the soundbar - even after double checking all my connections and completing all the troubleshooting steps too. And the bass from the subwoofer is hardly noticeable even after figuring out how to increase it as much as possible. I didn't have extremely high expectations considering the low price and the low-end brand, but this was discouraging and disappointing.
No, I would not recommend this to a friendDecent sound for under $100..bit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds about what I expected in this price range. My main issue is the lack of support for universal remotes. Haven't found a code for a 20.1 IR DISH remote. Thinking about returning it for this reason alone.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello diyi75,
Thank you so much for providing us with your review on this soundbar, it pains me to hear that you are having these type of issues with it. I can assure you that this is not normal and it needs to be repaired. Please contact us at Insignia so that you can receive the proper help you need.
https://www.insigniaproducts.com/contact-us
Brian C. -Insignia Support
sound bar subwoofer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very difficult to hook up and pair, even though everything is hooked up properly, you have to go into settings menu on the tv and its very confusing, it should like 19.99 instead of 59.99
No, I would not recommend this to a friendSound quality not bad but not great either
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is degrading with time. The bass hardly sounds like anything is coming out of it. Definitely wouldn't recommend it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi MyMoneyMatters,
Thank you for taking the time to review our Insignia™ - 2.1-Channel Soundbar with Wireless Subwoofer - Black. I understand you found it uncomfortable to use since the sound quality as well as the bass are not working as it should be and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Soundbar sync issues
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Soundbar wouldn't sync right. It was over my days of return and the Riverdale store was real good about making sure I was satisfied. They've always been very helpful and friendly!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the sound bar. I am sorry to read that the unit was not working properly. However, I am pleased to know that this was taken care of by one of the agents.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
About the same as TV speakers
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered these to supplement my 65" Samsung TV. Not much supplementing. As a matter of fact, TV speakers sounded better. I was expecting much better quality but I guess you get what you pay for.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
Thank you for taking the time to review our 2.1 Channel 80 W Soundbar System with Wireless Subwoofer. I understand the sound was not what you expected and it can be disappointing. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, feel free to contact us using the link below.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Not as easy to set up as expected.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not know if it is user error or if the soundbar just isn't compatible for our TV. I will probably have to get the Geek Squad to come out and set it up because from what I can tell it isn't working.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Scott.
I completely understand how set ups can be tricky sometimes and I would really love to provide you with alternatives for your product. This is why I kindly as you to reach us at https://www.insigniaproducts.com/contact-us so we can properly assist you setting it up.
Cesar G. - Insignia Support
Poor sound quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor sound quality. To much base not enough midrange and almost no high range. Optical input does not work (at least not on mine).
No, I would not recommend this to a friendLip sync issues. No way I can recommend.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't get it to sync with the audio. Bought another optical cable, no help. Googled others that had similar issues, no help. Called insignia, no help. Interesting that youtube and Amazon prime, no issues. Only fails with my 2 year Hisense Android TV. Reset it, no help. Turning it off back on temporarily fixes it..gradually gets off again 5 minutes. Thanks Don
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello DonaldJ, Thank you for taking the time out of your busy schedule to leave a review of the sound bar. I am sorry to read that you are having issues with the sync. Kindly contact us to check further options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
did not work out
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This did not work out with me. I had problems hooking this up but when I did I could not to sync up with my ATT U Verse. I would have had to use a separate remote to the TV and the sound bar.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi,
Thanks for taking the time to leave a comment. We will definitely consider your feedback since we want to provide you with better quality product. Please don't hesitate to contact us if you have any concerns.
https://www.insigniaproducts.com/contact-us
Marcos O. - | Insignia Support |
- Pros mentioned:Sound quality
Disappointed with the product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a comparable Vizio product on another TV that has a much superior sound
No, I would not recommend this to a friend You Get What You Pay For
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for an inexpensive soundbar for the bedroom tv. I should have spent the extra money for a Samsung. Insignia doesn't seem to work well depending on the tv platform and/or programming.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi TauntonGuy,
Thanks for taking the time to leave your review on our 2.1 soundbar system. We know how disheartening it can be to not have a product meet up to our expectations, especially a purchase as important as this one. We truly hope that in the future we are able to provide you with quality products that suit your needs. If you need assistance, please o not hesitate to reach out to us at any time, we are here for you.
- Janína G. | Insignia Support | https://www.insigniaproducts.com/contact-us
Get what you pay for
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds quality isn’t that bad. The wireless subwoofer cuts out regularly even when places right next to the bar. Spend more money and get something else.
No, I would not recommend this to a friendonly worked with headphone out at 100
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for use with a new Westinghouse TV. It would not work at all with a know working optical cable. YES teh TV was set for optical. I tried from my other TV. It would not work with the 2 RCA cables either. It would only work if I plugged it into the TV headphone out & turned the volume up to 100 & sounded like crap as you would expect from a TV headphones out . When I tried using the optical cable the sound bar kept moving from green Optical to orange standby for some reason. Sorry but for the glimmer of sound I got not worth returning & trying another.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, I understand that trying a new set can be a little of a hassle especially when making the set up. If you still have questions or concerns to make the proper arrangements, please contact us to help you with this.
Grecia M. | Insignia Support https://www.insigniaproducts.com/contact-us
You get the quality you pay for
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had high expectations for this product but was let down. The sound is horrible and after a little while of being on you mainly hear static and have to turn everything off and then back on.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! WE know that when it comes to soundbar systems, a quality sound is very important for our customers. This is why, I would like to suggest that you contact us on the link below, so that we can assist you with your product.
Viridiana E.
Insignia Support.
https://www.insigniaproducts.com/contact-us
Not worth it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This did not work well for me. I have an LG, and it just didn’t pair well or sound good. I could hardly hear anything from the sub woofer. I went with an LG and it made a huge difference.
No, I would not recommend this to a friendReturn back to the store
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The item just would not work it had to be returned back to the store
No, I would not recommend this to a friend