Customer Ratings & Reviews
- Model:
- NS-SBAR21F20
- SKU:
- 6335126
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers are pleased with the sound quality, ease of use, and bass of this 2.1-Channel Soundbar with Wireless Subwoofer. Many also appreciate its affordability and the convenience of Bluetooth connectivity. However, some users have noted that the remote control could be improved, and there are some reported compatibility issues with certain televisions. The lack of a display is another minor drawback mentioned by some customers.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Price
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Will not work with newer TVs , the price pount us right if you still have jacks in your unit
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello There,
Thank you very much for taking the time to review our Insignia - 2.1-Channel Soundbar with Wireless Subwoofer - Black. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Alvin
www.insigniaproducts.com/support
Great for a year until it breaks.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked alright, if you don't want it to be too loud. However, the sound quality took a huge dip after about a year. I dont even use it anymore.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi KaSpad,
We appreciate your feedback. Improving the quality of our product is our top priority to provide the best to our customers.
Insignia Support
Lea
www.insigniaproducts.com/support
Warranty not worthy
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased with an extended warranty for 4 years the soundbar volume stop working and ai took it to the store to check the problem their told me get an optical cable and i did . The problem continue I tested with another tv same problem no volume just i called back the geek squad told me its my tv when already tested with another tv I don’t understand why is the purpose of the warranty very disappointed
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Camilo,
Thank you for taking time to write a review our Insignia™ - 2.1-Channel Soundbar with Wireless Subwoofer - Black. We don't take your concerns lightly. We will definitely look into this matter for you. We appreciate your feedback.
Dina | Insignia Support | https://www.insigniaproducts.com/contact-us
Not the best sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The overall audio was very “tinny” and sounded like a cheap set of computer speakers from the 90’s. The price is too high for the poor quality of sound; even the sale price was too high.
No, I would not recommend this to a friendOkay for basic setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought to replace my surround sound system and did not have the sound quality i wanted. Might be good for a basic set up, just didn't enjoy
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Skully,
We're sorry for not meeting your expectations. We are improving the quality of our product for our customer's convenience.
Insignia Support
Lea
www.insigniaproducts.com/support
Less than expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed that volume on this is barely louder than my tv. Purchased to use in open room and was hoping it would be loud enough to clearly hear across room, still struggling to hear
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Sunshine72.
I apologize about your experience with your Soundbar. I want you to know that this could be caused by several reasons and I would like to provide you with the correct troubleshooting steps to find out the source. Please reach us at https://www.insigniaproducts.com/contact-us so we can properly assist you with it.
Cesar G. - Insignia Support
Cheap, but no bass
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fine for replacing your TV speakers, but I was underwhelmed by the bass from the sub woofer. Just don’t offer one and I’ll keep my expectations low. Got this on sale, still returned it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Danzel,
Thank you so much for providing us with your honest feedback, I understand that buying an sound systme with bad bass can be very frustrating. If you buy another one of our products and you get the same issue or a similar issue please contact us as soon as possible.
https://www.insigniaproducts.com/contact-us
Brian C. -Insignia Support
Love you Insigna.. but stay in your lane
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was terrible. You will hear a humming sound coming from the connection that will be unable to be ignored I bought two and they both were the same So disappointing because the name brand is fantastic but they need to step up with the old school wiring to compete in this arena
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 2.1-Channel Soundbar with Wireless Subwoofer - Black. I understand that you will hear a humming sound coming from the connection that will be unable to be ignored. That can be disappointing, but we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us at your earliest convenience.
Insignia Support
Irene
www.insigniaproducts.com/support
No good.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst soundbar brand i ever bought the blutooth keeps disconnecting from the tv trying to reconnect to takes over 1/2 hr and if i change and stream a different app the sound bar disconnects again and i have to reconnect. I have an Insignia tv so i thought it would be easier and simple. Its not. I cant even return it because it paat the date.
No, I would not recommend this to a friendSound bar and subwoofer
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works okay. Sometimes sounds was good while other times it was not. Had sound bar under Tv and now mounted to the wall. Subwoofer could hardly be heard
No, I would not recommend this to a friendMediocre at best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t sync well with same brand of insignia tv.. made all the adjustments... went through the setup tests and unit still does not power on with the Insignia TV Remote.
No, I would not recommend this to a friendDon’t
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.About 8 months in, it doesn’t work. Super disappointed.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi DylanM,
Thank you for taking time to write a review our Insignia™ - 2.1-Channel Soundbar with Wireless Subwoofer - Black. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Dina || Insignia Support || https://www.bestbuy.com/insignia
Sound Bar
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This bar is hard to set up hard to use pretty much instruction don't really explained what to do when I purchase this I could get any sound out of the soundbar
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!
We are sorry to read that you are having issues using your soundbar. Please know that you can contact us on the link below and we will gladly assist you with any information that can help you.
Viridiana E. Insignia Support https://www.insigniaproducts.com/contact-us
Beware
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really disappointed at first it was working pretty well, Now about 4 months after purchase the volume isn't working. Hopefully, ill get a refund!
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Good but bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar was really good. The sub went out on us after 10 minutes of use... would not recommend.
No, I would not recommend this to a friend Poor Quality sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product does has different settings but it is not loud enough. The max volume level is just a bit louder than a typical tv setting.
No, I would not recommend this to a friendSave a little more and buy a better one.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The bass cuts out here and there, not really worth the price but it's still better than the TV speaks.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Nick,
Thank you very much for taking the time to review our Insignia - 2.1-Channel Soundbar with Wireless Subwoofer - Black. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Alvin
www.insigniaproducts.com/support
Not the most user friendly.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds good, not great. To be expected for the price. Unable to pair it to the Roku remote and I have exhausted all efforts. BTW, the user manual is terrible too.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, thank you for taking the time to leave a quick review of the Soundbar System. I am sorry to read that you are having issues with your sound bar, please feel free to give us a call at 1-877-467-4289 so we can assist you with troubleshooting steps.
Duban M- Insignia support
INSIGNIAPRODUCTS.COM/CONTACT-US
It didnt worked for me….
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The subwoofer connection was not working properly. I spend 2-3 hours to make it work but it didnt work for some reason. Until i exhausted all my strength and end up returning it.. I highly recommend not to buy this brand. I dont usually buy product unless i know the brand however i was lured to buy it with the price and its not worth it… This is just my honest opinion.
No, I would not recommend this to a friend- Pros mentioned:Bass
Bad sound quality.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality was not very good at all. The bass was decent though. It is very easy to set up and get started though.
No, I would not recommend this to a friend