Customer Ratings & Reviews
- Model:
- NS-SBAR21F20
- SKU:
- 6335126
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers are pleased with the sound quality, ease of use, and bass of this 2.1-Channel Soundbar with Wireless Subwoofer. Many also appreciate its affordability and the convenience of Bluetooth connectivity. However, some users have noted that the remote control could be improved, and there are some reported compatibility issues with certain televisions. The lack of a display is another minor drawback mentioned by some customers.
This summary was generated by AI based on customer reviews.
Underwhelming at best
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you pay for, but this was only slightly better than the TV sound. I certainly wouldn't recommend anyone waste any money on it
No, I would not recommend this to a friendGet if you have to
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is OK. Unfortunately the optical doesn’t work. When I use Bluetooth, the sounds isn’t synced up. The price was cheap so you get what you pay for.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for writing a review about our 2.1-Channel 80W Soundbar System! We know how annoying is when the audio is not synced. Please allow us to assist you further! Feel free to reach us by clicking the link below.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Low end product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have vizio sound bar that I am so happy with. Decided to get this one because it had a subwoofer and it is cheap. And I realized that it is a cheap product.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for taking the time to review our 2.1-Channel 80W Soundbar System with Wireless Subwoofer. I understand you didn't like the quality of the product and that can be disappointing. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have more questions or concerns, please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just purchased and its not working. I called customer service to get help with how to use or to see if there was an issue and I was passed around and then they hung up on me. Not too happy
No, I would not recommend this to a friendsounds good when working
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Subwoofer connected once and then never again. I have tried pairing and every way possible with varying distances to the sound bar and nothing seems to work. I am going to exchange this for another product because we shouldn't have these issues right from the start.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Bestbuycustomer,
Thank you for writing a review about Insignia™ - 2.1-Channel Soundbar with Wireless Subwoofer - Black . We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Insignia Products
Marites
www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Very Little Bass
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this bring a better sound to a TV, There was hardly any difference between the TV speakers and the sound bar. The bass is almost non existent at normal volumes. There is a bit if you crank it up which we would rarely do watching TV or movies. The sound bar lacked HDMI/ARC. That means our TV could not control it through the remote. So another remote and and the same sound - we returned it.
No, I would not recommend this to a friendSound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds good only issue I’ve had is that sounds cuts off intermittently and rec connects and disconnected several times during use.
No, I would not recommend this to a friendYou get what you pay for (and then return it)
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excessive packaging. Very “tinny” sound and I just couldn’t get it paired via Bluetooth. Could have just been the unit I got. Get what you pay for!
No, I would not recommend this to a friendBarely functional
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you tv has really bad sound then this is better than nothing. It's better than cheap Bluetooth speaker off Amazon. Do not expect the subwoofer to work (I've tried everything). Do not expect the latest Bluetooth connection. Do not expect high quality audio. It's fine for a second tv but I honestly would have just stuck with the built in speakers until I could afford something better. The subwoofer worthless 90% of the time regardless of what settings I change or which device I use.
No, I would not recommend this to a friendShort lifespan
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great while it lasted. Subwoofer stopped working shortly after warranty went out.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 2.1-Channel Soundbar with Wireless Subwoofer - Black, we're very sorry to read you are experiencing this issue with one of our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Insignia Support
Angela
www.insigniaproducts.com/support
Not what I was expecting
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not what I was expecting. Had to use multiple remotes to adjust tv volume with the optical cable or using Bluetooth
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi jrspaugh,
We're sorry for not meeting your expectation about this product. We are considering your feedback to improve the quality of our product.
Insignia Support
Lea
www.insigniaproducts.com/support
Not happy with quality of unit
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit is simple but the quality is not there. It will just cut out while watching tv and you have to reset it to get it to come back on in the tv settings.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! We realize that quality sound is a very important feature when it comes to soundbars and so, we would love to help you with your product if you contact us on the link below.
Viridiana E.
Insignia Support.
https://www.insigniaproducts.com/contact-us
Sound bar
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn’t that great, I gave it away, sounded like regular tv. Worked when it wanted to.
No, I would not recommend this to a friendNot worth the money, even on sale
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this on sale and it's still not worth the money I spent. Ever since I got it, I've had nothing but issues... Subwoofer not outputting sound, soundbar not controlling the base levels with the remote, and now, no sound randomly on some input sources on my TV. It's just been a headache using this, I should have gone for a better brand instead of cheapy Insignia.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for writing a review about our Soundbar. We understand how annoying is when a soundbar does not give you enough sound. We would love to check this situation further! Please feel free to contact us at the link below.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Good price point
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound was good it the bass was not very high. Subwoofer wouldn’t pair after 6 months. Never had issues with insignia before this product.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the 80W sound bar. I am sorry to read that you are having issues with the subwoofer. Kindly contact us to be able to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Don't waste $ your TV speakers are better.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.$80 down the drain. The subwoofer has no volume control. I repeat the subwoofer has no volume control. You will not even know that the subwoofer exists. Disappointed but I will survive. If you purchased one recently return it while you can. I still like the Insignia brand, but this is not a good product.
No, I would not recommend this to a friendStopped working
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t had it for a month and it just stopped working. We have it where it is not touched and we trotted to turn it on today and it doesn’t work.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Tammy,
Thank you for taking the time to review our 2.1-Channel 80W Soundbar System with Wireless Subwoofer. I understand it stopped working and that can be disappointing. But, we would be happy to troubleshoot it for you and check your options. Please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
- Cons mentioned:Display
Subwoofer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No display. Soundbar wouldnt connect to subwoofer. Not as good as price
No, I would not recommend this to a friend Sound cuts out
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had many insignia devices over the years. We went with this set up when our old Bluetooth set-up finally started to die. It cuts out if the computer is more than 2 feet away from it. We end up having to run an audio cord most days so it might as well not even be Bluetooth.
No, I would not recommend this to a friendNot the best buy...
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The description sounded great! It was to be used for a little tv in basement. I found this for less than $65. Figured it would sufficient for what I was needing. Got it home and hooked up... The sound was absolutely terrible... The subwoofer might as well have just not been a thing. There seemed to be more bass coming from the bar than the sub... The bar it's self rattled and sounded distorted. Had the optical audio hooked up. Needless to say.... Don't waste your time...
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Wesley,
Thank you for providing us your review about your experiences with our Soundbar System. I truly understand how upsetting it is when our devices do not live up to expectations, so I will like to suggest to get in touch with us at the link below for any assistance you may need with obtaining a better sound from your unit.
Itzel I. - Insignia Support.
https://www.insigniaproducts.com/contact-us