Customer Ratings & Reviews
- Model:
- NS-SBAR21F20
- SKU:
- 6335126
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers are pleased with the sound quality, ease of use, and bass of this 2.1-Channel Soundbar with Wireless Subwoofer. Many also appreciate its affordability and the convenience of Bluetooth connectivity. However, some users have noted that the remote control could be improved, and there are some reported compatibility issues with certain televisions. The lack of a display is another minor drawback mentioned by some customers.
This summary was generated by AI based on customer reviews.
Do not buy!!!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible!!! Sound goes in and old. This version is outdated for new TV'S. Best buy should be ashamed of selling such crap...
No, I would not recommend this to a friendNot the best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The speaker will not work with wire set up so we have to use Bluetooth and it's a bit spotty but does it's job when it decides to work.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for writing a review about our Soundbar System with Wireless Subwoofer! We understand how disheartening is when a device is not working as expected. Please allow us to assist you further! Feel free to contact us at the link below!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Get what you pay for.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you wanted one something but had a small buget I guess it's ok. Don't be mad about the quality. You get what you pay for.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Joey,
Thank you very much for taking the time to review our Soundbar. I am sorry to read this product is not working with the quality you would like it to. I would like to learn more about the situation you are experiencing with this product.
If you have any doubt or you need any assistance with this soundbar, please follow the Contact Us link at the bottom of this response and we will gladly help.
Adolfo M. - Insignia Support
https://www.insigniaproducts.com/contact-us
Sound is very bland
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is very bland, without power, it is very noisy when you turn up the volume. Maybe I can improve.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking time to write a review our Soundbar. We are truly sorry to read your concern with one of our products. We are working on improving our products and designs. We appreciate your feedback.
If you have any other concerns, you may contact our team for assistance.
Dina | Insignia Support | https://www.insigniaproducts.com/contact-us
Not satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not syncing up to the tv great seems like the tv is louder on its on has a voice delay
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Sorry for your bad experience. Please check if your TV can adjust the video and audio delay.
High Hopes
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Setup was ok. Could not hear high frequencies well. Low was fine. Only AUX connection or optical (no ARC). Return this.
No, I would not recommend this to a friendGarbage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound like a dam record player no bass what so ever the sound bar to me over powered the sub. Besides it's only 80 watts so what can you expect.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Keith!
Thank you for writing a review about our soundbar. We understand how disheartening is when a new product does not work as expected. Please remember that we are here to assist you, so if you need assistance you can contact us at the link below!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Fair Soundbar
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return this soundbar...the subwoofer just would not connect to the soundbar...the soundbar did not show an indication of the volume.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Clockwise, I appreciate the time you have taken to leave a quick review of the sound bar. I am sorry to read that you had to return the unit due to the sub woofer would not connect. If you are having this issue, kindly contact us to troubleshoot the unit.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
This did not work with any of the apps that were o
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This did not work with any of the apps that were on my insignia brand TV. It only worked for the local channels
No, I would not recommend this to a friend- Pros mentioned:Bass
Nope
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible bruh .. sound is muffled through sound bar. The sub is the only good thing about it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi , Thanks for taking the time to leave a comment about your soundbar. We will definitely consider your feedback since we want to provide you with better quality product. Please don't hesitate to contact us if you have any concerns. https://www.insigniaproducts.com/contact-us Marcos O. - | Insignia Support |
Not very loud
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice price but not great sounding, will probably work in a small bedroom. If need good volume spend more money.
No, I would not recommend this to a friendReview
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you pay for. I was on a budget and tried this sound bar. Unfortunately I returned it for a better product. The Bluetooth doesn’t connect easy and the quality of sound was not to my liking
No, I would not recommend this to a friendNot happy with this one
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not recommend. Blutooth does not connect to subwoofer.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 2.1-Channel Soundbar with Wireless Subwoofer! We understand that you're having issues with the unit. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Junk
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ll make this short and consise. First, it’s junk. Second, no tech support that speaks English. I’m trying to nasty, but I’m sorry, I just don’t understand their language. Makes it hard. Third. No help from store. So if you buy this, your on your own. And they are very difficult to ser up and use. I will never buy from Best Buy again.
No, I would not recommend this to a frienddisappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.was not impressed with the sound quality at all, did really nothing to improve my sound at all.
No, I would not recommend this to a friendMakor Disappointment
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased as an open box. Thought the price was right, but the sound was no better than my old Insignia NS-SB316 soundbar, without a subwoofer! Could hardly hear any bass coming from the wireless subwoofer. The subwoofer connected and was functioning, but really ineffective in improving the "theater" experience. Extremely disappointed so returned.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi HappyWithPurchase,
We're sorry for disappointing you. Please know that we are improving the quality of this product by considering our customers feedback.
Insignia Support
Lea
https://www.insigniaproducts.com/
- Pros mentioned:Sound quality
Didn’t work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked and sounded great for one day, then would t turn back on. Easy, no hassle return!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the 80W sound bar. I am sorry to read that you had issues with the unit. If you are having issues kindly contact us.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
sound not so great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product is ok for the price but the sub cuts on/off if you crank the volume up high.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Thieng, I appreciate the time you have taken to leave a quick review of the 80W sound bar. I am sorry to read that you are having this inconvenience with the unit. Kindly contact us to be able to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
- Pros mentioned:Bluetooth
Junk
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.simply junk with optical wire did not work bluetooth worked not even auxiliary worked. Its crap.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, eddd.
I am definitely aware that this situation with your Soundbar can be frustrating. In an ongoing effort to provide the best possible experience with your product, I would really love to provide you with alternatives for it. This is why I kindly as you to reach us at https://www.insigniaproducts.com/contact-us so we can properly assist you.
Cesar G. - Insignia Support
bad sound system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this item thinking it will be good fit for my Insignia TV. However, Once I set up the sound equipment to the TV, I realized that the subwoofer even though connected to the sound bar was not producing any sound at all. Despite my multiple attempts to to try to fix the issue, I was still unable to make it work. Now after reading Bestbuy return policy, I found out that I could no longer return the sound system.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! We know that you just want to have a great sound while watching your shows and so, please know that you can contact us on the link below and we will gladly help you with this situation.
Viridiana E.
Insignia Support.
https://www.insigniaproducts.com/contact-us