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Customer reviews

Rating 4.2 out of 5 stars with 4911 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are pleased with the sound quality, ease of use, and bass of this 2.1-Channel Soundbar with Wireless Subwoofer. Many also appreciate its affordability and the convenience of Bluetooth connectivity. However, some users have noted that the remote control could be improved, and there are some reported compatibility issues with certain televisions. The lack of a display is another minor drawback mentioned by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 227 Showing 4,521-4,540 of 4,911 reviews
  • Rated 2 out of 5 stars

    Not for someone who is wanting bang for there buck

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very disappointed with this product. I also returned it I didn’t think the product was very well-made and it was pretty cheap sound.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth it I returned it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t waste your money unless maybe you were putting it in a bedroom Echoes after being on a while

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,
      Thank you for taking the time to leave a review. I am truly sorry to read about the inconvenience you experienced getting this Insignia™ - 2.1-Channel Soundbar with Wireless Subwoofer - Black. We do have a variety of models so I am sure you can find one that works out for you. In the case that you still have this, feel free to contact my team for further help.

      Dina | Insignia Support |  https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    great sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    subwoofer is not putting out any sound or bass like its suppose to. not satisfied with this product

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Rob,
      Thank you for taking the time to leave your review on our Soundbar. We understand that this setup is important for you. We would like to invite you to contact us so that we can guide you and ensure this set up properly. Otherwise, we can provide you with a resolution. We look forward to hearing from you!

      - Janína G. | Insignia Support | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Get what you paid for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is not great. I was disappointed in this purchase as I expected more. But you get what you paid for.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thanks for taking the time to share a comment about your soundbar. We will definitely consider your feedback since we want to provide you with better quality product. Please don't hesitate to contact us if you have any concerns. https://www.insigniaproducts.com/contact-us Marcos O. - | Insignia Support | BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    My TV sounds much better than its' sound output

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's useless to spend extra on this. In stead spend bit more and get some other brands basic sound bars like LG Samsung Yamaha Vizio or so. This perticular product sound quality is so bad. I didn't felt any difference when I connect with my TV. In fact my TV sounds much better. So I return this and will not recommend this to anyone. May be some other stuff insignia sound bars might be better however definitely not this one.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi DSamal,

      Thank you for taking the time to leave your review on this Soundbar System. We truly appreciate your feedback as this will allow us to improve our products in the future. However, if you still have this, we highly encourage you to contact our team so that we can ensure everything is set up correctly. We look forward to hearing from you.

      - Janína G. | Insignia Support | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Sound bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t connect to my tv. Basically wasted money. My tv has excellent sound already.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Valerie!

      Thank you for writing a review about our Soundbar system. We understand how disheartening is when a product does not work as expected. We would love to assist you further in this situation! Please feel free to contact us at the link below.

      -Angelica G. | Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Cons mentioned:
    Remote control

    Rated 1 out of 5 stars

    Not working

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sub don’t pair to the sound bar. And the remote don’t work.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    OK but doesn't last long

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not a quality sound bar. Bought it as a gift and already had it replaced under warranty.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t bother for any price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s, cheap, but terrible. It cuts in and out, and not just the woofer. Listen to the reviews. Not even worth the deal or the day price. Extremely disappointed and I had very low expectations of it simply working as intended not just the sound quality

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Mark,

      Thank you for writing a review for our Insignia™ - 2.1-Channel Soundbar with Wireless Subwoofer - Black, I'd like to apologize for the situation that you're experiencing I know it can be dissatisfying that its not working as expected, however I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow or reach us at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.

      Insignia Support
      Louise
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Poor quality remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote is not properly working and very poor quality. This is the worst remote

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Sound was horrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor sound system. Not a clear crips sound. Also there was no display to advise which source you were connected to

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi,

      Thanks for taking the time to leave a comment about your soundbar. We will definitely consider your feedback since we want to provide you with better quality product. Please don't hesitate to contact us if you have any concerns.

      https://www.insigniaproducts.com/contact-us

      Marcos O. - | Insignia Support | BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Might as well not have a sub

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this bc the sub is terrible. I put my ear up to it multiple times to ensure it was on because it's that bad.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    meh.....

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for.....this time I got less. Get the closest priced Samsung soundbar and move on.....

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    wouldn't recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has a delay in sound with tv. Maybe a half second lag. okay sound when used with BT. I wouldn't recommend it

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Eh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did work that well sound quality sucked pretty badly, bought it as a birthday present to myself

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sound bar return regarding connector cords

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could rate it 0 I would the sound bar didnt come with cords or connector plugs to hook to tv. There was a 15 day return. I though was 30 days so I'm stuck with it.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We apologize for the inconvenience you experienced with our soundbar not including the necessary cords or connector plugs to hook it up to your TV. Your feedback regarding the return policy is also noted, and we regret any confusion this may have caused. We strive to provide clear and accurate information about our products and policies. Your feedback is valuable, and we'll use it to improve our offerings and customer experience. If you haven't already, please reach out to our customer support team for assistance with obtaining the required cords or exploring alternative solutions. We appreciate your understanding and thank you for bringing this matter to our attention. Keith | Insignia Support https://www.bestbuy.com/site/insignia-2-1-channel-soundbar-with-wireless-subwoofer-black/6335126.p?skuId=6335126 BBY-ExBrand_Insignia

  • Cons mentioned:
    Remote control

    Rated 1 out of 5 stars

    Buy new

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came without remote, buy new. As for this item, never got to try it out

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Jeff!

      Thank you for writing a review about our 2.1-Channel 80W Soundbar. We understand how frustrating is when a product does not work as expected as it does not have some part. We would love to check this further with you! Please feel free to contact us at the link below to check this situation further!

      -Angelica G. | Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my sound bar best thing I done in A long time!!!! Thank you !

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi , Thanks for taking the time to leave a comment about your soundbar. We will definitely consider your feedback since we want to provide you with better quality product. Please don't hesitate to contact us if you have any concerns. https://www.insigniaproducts.com/contact-us Marcos O. - | Insignia Support | BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Surround sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wasn't good enough for my 82" Tv that was being purchased for the surrond sound effect I want.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Insignia™ - 2.1-Channel Soundbar with Wireless Sub

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Low volume, hardly notice any difference from TV speakers 75" Samsung TV

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Elsegundo,

      Your feedback is important for us to improve the quality of this product. Thank you.

      Insignia Support
      Lea
      https://www.insigniaproducts.com/ BBY-ExBrand_Insignia