Customer Ratings & Reviews
- Model:
- NS-SBAR21F20
- SKU:
- 6335126
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers are pleased with the sound quality, ease of use, and bass of this 2.1-Channel Soundbar with Wireless Subwoofer. Many also appreciate its affordability and the convenience of Bluetooth connectivity. However, some users have noted that the remote control could be improved, and there are some reported compatibility issues with certain televisions. The lack of a display is another minor drawback mentioned by some customers.
This summary was generated by AI based on customer reviews.
Sound bar
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It only worked for me for about a year and a half!!! I do not recommend this product, it will be damaged if I do not use it daily!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your thoughts on the Insignia™ 2.1-Channel Soundbar with Wireless Subwoofer. We appreciate your feedback and understand that your experience has not met your expectations. Your insights are important to us, and we strive to continually improve our products. Thank you for taking the time to express your opinions! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-2-1-channel-soundbar-with-wireless-subwoofer-black/6335126.p?skuId=6335126
Poor performance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound and bass for the product is below average...
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello ShashikanthA,
Thank you very much for taking the time to review our Insignia - 2.1-Channel Soundbar with Wireless Subwoofer - Black. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Alvin
www.insigniaproducts.com/support
- Cons mentioned:Compatibility
Speaker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The item didn't work with my TV at all. I had to return it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!,
Thank you so much for writing a review for our 2.1-Channel 80W Soundbar System with Wireless Subwoofer, we would like to apologize for the experience that you went through and we know this can be disappointing. I'd really like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow.
Roberto E.
www.insigniaproducts.com/contact-us
It’s a dud!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can never turn it back on once it is turned off. I had to pair it every time. They wouldn’t let me exchange it so be careful of the date you buy it. We bought it and was on vacation when it arrived therefore we couldn’t return it even though it wasn’t taken out of the box until one day (seriously one day) before the time ran out for returns.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, thank you for taking the time to leave a quick review of the 2.1-Channel 80W Soundbar System with Wireless Subwoofer. I am sorry to read that you are having connectivity issues with your soundbar, please feel free to give us a call at 1-877-467-4289 so we can perform troubleshooting steps and/or review your warranty together.
Duban M- Insignia support
INSIGNIAPRODUCTS.COM/CONTACT-US
- Pros mentioned:Price
Price good proformance sub pur
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Price good proformance sub pur Price good proformance sub pur
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the sound bar. We appreciate the feed back, kindly contact us if you have any question or concerns.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Never worked
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Two stars with the caveat I bought this as a used item and it never could connect to my LG TV.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!
I'm very sorry that you had a hard time trying to use the Insignia Soundbar System with your LG TV. Please, don't doubt in contacting us, we can offer you some extra assistance.
Gaby G. Insignia Products | https://www.insigniaproducts.com/contact-us
Junk
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not like this soundbar and subwoofer combo. It barely reached the couch we sit on.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello!
Thank you for writing a review for our 2.1-Channel 80W Soundbar System with Wireless Subwoofer, I'd like to apologize for the situation that you're experiencing I know it can be dissatisfying, however I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow.
Roberto E.
www.insigniaproducts.com/contact-us
Not the best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bluetooth speaker disconnects on a regular basis also sound goes in and out
No, I would not recommend this to a friendeh
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is a little too high pitched. It’s tinny. But for the price I guess it’s fair.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Nate, We would like to thank you a lot for sharing your experience with this product, these comments help us a lot to know what can be improved to deliver a premium experience. Please feel free If you have any questions about this or any other Insignia Product and we will gladly assist you in the best way possible. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
It Stop Working
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.had it For 2 Weeks And It Stop Working Would Like To Send it Back But Dont Have The Box It Came In
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Nita124,
I am sorry to read about the experience you are having with this soundbar not working for you, please let us assist you. Below you will find the link to contact us, rest assured we are going to do everything in our hands to help you with this, we know the importance this has to you.
Eduardo L - Insignia Support
https://www.insigniaproducts.com/contact-us
EM
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not to please with sounds and the on button takes too long for the sounds to come on.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, your comments are really important for us, so I will be directing your feedback to our Development team to check this particular situation you recently experienced, with the purpose of keep improving our products and services for you. Please feel free to contact us, so we can check in major details this situation and get the best solution for this.
Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
Connectivity issues
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loses connection from subwoofer very very often. Not sure why even after moving it around
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Chuck,
Thank you for taking the time to review our 2.1-Channel 80W Soundbar System with Wireless Subwoofer. I understand it disconnects from the subwoofer often and that can be frustrating. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Same as TV speaker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did get the Bluetooth subwoofer to hook up but very little and I mean extremely little sound came out of it and the sound bar is ever so slightly louder than the TV I don't know that it's much better if it is in sound I will be returning this I guess that's why when I bought it it was $80 off and I paid $69 still not worth it I really did want to like this
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for taking the time to review our Soundbar System. I completely understand your disappointment with your device, so to ensure that we help you get this solved, I will like to suggest to get in touch with us at the link below where one of our agents will gladly help you.
Itzel I. - Insignia Support.
https://www.insigniaproducts.com/contact-us
Poor quality
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for about a week. Then the wireless sub kept cutting out, constantly having to unplug the speaker to reset so that the audio will match the picture. Unit only lasted about 9 months and completely stopped working.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Jaden!
Thank you for writing a review about our Soundbar System. We understand how disheartening is this situation for you. We would love to assist you further in this case! Please feel free to contact us at the link below.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
BUY ANOTHER ONE BRAND!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this not even 2 years and my subwoofer just randomly stopped working. Will not be repurchasing insignia anything ever again.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .I'm disappointed to hear that your Insignia 2.1-Channel Soundbar with Wireless Subwoofer stopped working after just two years of use. It's frustrating when a product fails to meet expectations, especially when it's still under warranty. I apologize for the inconvenience this has caused and the impact it has had on your viewing experience. I'll make sure to pass along your feedback to our team so we can investigate the issue and work towards improving the reliability of our products. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-2-1-channel-soundbar-with-wireless-subwoofer-black/6335126.p?skuId=6335126
Insignia
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Optical cable needed. Does not come with it. Better options that include it
No, I would not recommend this to a friendNot cool!!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got the product i wanted but didnt not have all the items in the box when i opened the box.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Garcia.
I definitely understand that this situation you had with your Soundbar System can be frustrating. Nevertheless, I would like to determine the best options for it. Please reach us at https://www.insigniaproducts.com/contact-us so we can properly help you with this.
Cesar G. - Insignia Support
Speaker
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great price however within a week of use it started having shorts & making a buzz sound.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the sound bar. I am sorry to read that you are having some issues with the unit. Kindly contact us to be able to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Sucks like some 90s reject
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's weak af and distorts easily. There are no words on the soundbar so when you press the source button there's a tiny red button that changes colors and you have to remember what color goes to which source. The subwoofer might as well not been included. My tiny computer speakers have more kick than this sub. There's more bass in my farts.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi,
Thank you for writing a review for our soundbar. I do apologize for the inconvenience. I understand that it can be really disappointing when the product does not meet your expectations. If you need personalized assistance, please get in contact with us in the link below, our agents will be more than glad to help you out.
Aldair O.
www.insigniaproducts.com/contact-us
Can’t get woofer to work
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok for a small system or computer.No bass and must have a d link cable for good quality sound
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Robmoe,
I appreciate the time you have taken to leave a quick review of the sound bar. I am truly sorry to read that you are having some issues with the woofer to connect. Kindly contact us to be able to check all options and connections.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us