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Customer Ratings & Reviews

Your price for this item is $599.99
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The comparable value price is $899.99

Customer reviews

Rating 4.2 out of 5 stars with 168 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are pleased with the compact size, large capacity, and quiet operation of this stackable washer. Many appreciate its ease of use and the efficient performance, noting that it cleans clothes well. A few customers mentioned challenges with installation and longer-than-expected wash times. Overall, the positive feedback on size, capacity, and quietness outweighs the negative comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-168 of 168 reviews
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Small washer, big impression.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done, but obviously takes longer. It gets the job done. AMachine is noisy and vibrates a lot. I had to get this size so there weren’t many options. I’m happy with my washing machine. It just takes about 1/3 of what a regular machine takes. So laundry lasts all day.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall easy to use an does exceptional job settings work well an easy to program

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Happy.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy with the machine and its performance. Still need to get more used to it as it's so very different from my last [12-year old] machine.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good washer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install. It is a quiet machine. No any problems after 2 month of usage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    buyer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it would be nice to have installers speaking English in the United States of America...

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 1 out of 5 stars

    Drain hose too short

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    0 stars for customer service and drain hose design. I bought this W/D set for biggest capacity of all compacts. Looks lovely, could not use. Washer drain hose is 5' and attached at rear lower right corner. 1' short of my drain pipe on the other side. My plumber could add extension hose, which seems risky, plus extra cost. Geek Squad won't do it. Matching dryer arrived without "included" stacking kit and Best Buy refuses to get me one despite hours on phone (see my review under dryer). I can't use without stacking kit so they're going back. Really sad.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Sjp10,

      Thank you for taking the time to review our Insignia™ - 2.7 Cu. Ft. High Efficiency Stackable Front Load Washer, we're very sorry to read you are experiencing this issue with one of our products,
      We would love to check this situation further with you, so please feel free to contact us, our agents will be more than happy to assist you, please follow the link bellow or reach as at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.

      Insignia Support
      Louise
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Best Buy Doesn't Uphold Warranty

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer started leaking after 60 days. 4 canceled apts, 2 weeks of calls, being mocked/hung up on, my washer still doesn't work. The washer is nice but Best Buy treats their customers like a joke.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi KatK,

      Thank you for taking the time to review our Insignia™ - 2.7 Cu. Ft. High Efficiency Stackable Front Load Washer - White. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.


      Insignia Products
      Nikki
      https://insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is very small. It does balance the cloths very well. The washer is extremely loud and unstable.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there, I apologize for any dissatisfaction you may have experienced, and I understand how inconvenient this must be for you. We assure you that it will be addressed properly. I hope you’ll give us another chance so you can experience the kind of excellence we’re known for. -Yanne BBY-ExBrand_Insignia