Customer Ratings & Reviews
- Model:
- NS-PCHDEDS19
- SKU:
- 6153102
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the 2-Bay HDD docking station for its ease of use, fast data transfer speeds, and overall performance. The device's compatibility is also impressive, effortlessly accommodating various hard drives. However, some customers have noted concerns about the size, power issues, and loose connections.
This summary was generated by AI based on customer reviews.
Supports USB 2.0 only, wasted hours.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not sure what the rest of you are buying, but the device I bought at the store today only supports USB 2.0 mode. So if you take a USB 2.0 A to B cable (think typical printer cable), this device will work. The included USB 3.0 A to B cable did not do anything when I used it on several different computers / hard drives. Bad cable? Nope! I had another USB 3.0 A to B cable lying around, so I tested it with this device. Nothing at all, this device only works when plugged in with a USB 2.0 cable.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for taking the time to review our 2-Bay HDD docking station. I understand it didn't work with USB 3.0 cables and that can be disappointing. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Destroyed my data
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work properly, disk 1 and disk 2 did not display on the computer as marked on the dock. This cause me to erase all my extremely important data. Spent $1,000 trying to recover my data but they couldn’t. Very horrible for cloning use!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 2-Bay HDD Docking Station, NotHappy. We appreciate your feedback and understand the frustration you've encountered. Your comments are important to us, and we'll use them to enhance our products and services. If you have any further concerns or need assistance, please feel free to reach out. Thank you for being a valued customer. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-2-bay-hdd-docking-station/6153102.p?skuId=6153102
Can't Hook Up To Computer out of box
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The box mentions a usb cable included, too bad it's an input, so you can hook a usb device up to this thing! GREAT! You just need to make a special trip back to the store to buy the cable that should be included. The cable that is included is useless. Can't even tell you if this thing works or not because I can't hook it up to my computer. Save your money, this is a shoddy shady brand.
No, I would not recommend this to a friendDont get this for cloning drives
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this will not work for drive cloning. what's the point of a 2 bay station if I cant use both simultaneously
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi There!
We really appreciate your feedback on the 2-Bay HDD docking station. We understand that you did not like the product . We would love to assist you further! Please feel free to contact us at the link below.
Insignia Support
Alvin
www.insigniaproducts.com/support
Didn't work
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't work. Minimum 50 characters. Minimum 50 cha
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
I would like to express my concern about your experience with this Docking Station. We deeply care about the performance of our products and I would like to further review your situation. You can reach us at the link below.
Dina | Insignia Support | https://www.insigniaproducts.com/contact-us