Customer Ratings & Reviews
- Model:
- NS-PCHDEDS19
- SKU:
- 6153102
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the 2-Bay HDD docking station for its ease of use, fast data transfer speeds, and overall performance. The device's compatibility is also impressive, effortlessly accommodating various hard drives. However, some customers have noted concerns about the size, power issues, and loose connections.
This summary was generated by AI based on customer reviews.
Solid and easy to use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.simple older design it works I have used this one and models like it for years
I would recommend this to a friendI’ve owned better!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works as advertised, but is very flimsy, very lightweight.
No, I would not recommend this to a friendDecent docking station
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decent docking station. It does what it says but no extra features like more expensive ones.
I would recommend this to a friendDisappointed
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to transfer data from old drive to new laptop but each time I start to copy files over it just freezes then I get a 'not responding' and have to shut it down. Have not been able to find any solution or others having this same problem or drivers if it needs updated drivers. great product just not working out for me.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Jr88.
I am sorry to read about the situation with your HDD docking station since you get an error message when trying to use it. The unit is designed to work as advertised and I would like to provide you with options for it. Please reach us at https://www.insigniaproducts.com/contact-us so we can properly review your case.
Cesar G. - Insignia Support
Works well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In the past I bought internal hot swap docks that don't really hot swap. This does hot swap well.
I would recommend this to a friendI will pass
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't worked properly, design is ok, my 15inch laptop was not stable.
No, I would not recommend this to a friendHDD Dock
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This hard dive dock did not properly work for me for what I needed it to. Had to return it.
No, I would not recommend this to a friendGood docking station
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good not great, hhd don't feel securely fastened. Quality of build the sent the greatest
I would recommend this to a friendDOCKING-STATION
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not as good as a advertised. Drive 1 and 2 slots mislabeled
No, I would not recommend this to a friendk
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.didnt work for me wanted for some hard drives, kinda disappointed
No, I would not recommend this to a friendToaster
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works good, is not perfect but is fine, quality is no good
I would recommend this to a friendReturned didnt use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it and my it had his own so we returned it....preferred to use his own
I would recommend this to a friendNot Compatible with Windows 11
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not compatable with Windows 11. It has destroyed by Data Drive and I lost everything on it. I called Insignia and they informed me it is not compatable. I explained that the best buy salewomen told me it was but there was nothing they could do. I called the Geek Squad and they said they would look at it for a fee. ?? This is brand new for use on my brand new computer that I bought from Best Buy at the same in in Dec 2022
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback about the Insignia™ 2-Bay HDD docking station. We truly appreciate your insights regarding compatibility, as they help us understand our customers' needs better. It's important to us that our products work seamlessly with your devices, and your experience is valuable for us moving forward. Thank you for taking the time to reach out! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-2-bay-hdd-docking-station/6153102.p?skuId=6153102
Works as advertised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wish it had a sata connection instead of usb. Besides that it works great
I would recommend this to a friend- Cons mentioned:Connection
Not impressed - already returned
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didn’t work. I connected to four different hard drives and no connection on any of them.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 2-Bay HDD Docking Station. We appreciate your feedback and are sorry to hear about the connection issues you encountered. Your input is valuable to us and helps us improve our products and services. If you have any further comments or suggestions, please feel free to reach out. Thank you for being a valued customer. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-2-bay-hdd-docking-station/6153102.p?skuId=6153102
Usable barely
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap but usable. Problem is there is no cover leaving the drives essentially open to dust. Not really good for anything but temporary use.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 2-Bay HDD docking station, we're very sorry to read you are experiencing this issue with one of our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Insignia Support
Angela
www.insigniaproducts.com/support
Poorly Thought-Out
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hadn't taken into consideration the vertical position of the hard drives not good for spindles of hard drives. Vibration is awful, poorly thought-out design and engineering.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi ohwell,
Thank you for the review. I do apologize if you did not like the product. If you want further assistance please call 888-237-8289.
Insignia Support,
Renee
If you have to get it get a replacement plan too
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked twice and died, thankfully the data I really needed to transfer was on the first drive. I wouldn't recommend this to anyone.
No, I would not recommend this to a friendBroke??
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this to be able to move old files from a previous hard drive and it just wouldn't do it. I hooked it up into my new computer via usb cable and it would never find any files. it would say the hard drive had 40% left but nothing found so i know the hard drive was not corrupt. then i tried an old ssd drive and it froze up my computer!! the dock itself is very cheaply made, i bet 1 drop and it would be shattered
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello discoduck1977. Thank you for taking the time to leave a review on Insignia™ - 2-Bay HDD docking station. I understand that you are disappointed with the current performance of the unit. Kindly contact us at 1-877-467-4289 to further assist you. Or you may visit our website below.
Mary | Insignia Support | https://www.insigniaproducts.com/contact-us
Do not buy the dock DOA
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had one of my SATA docks bite the dust so I went to my local BB and bought this shoddy piece of garbage I've used multiple docks over the years, I have an iMac with a small SSD, I have two 8TB drives to hold my data one is a primary drive the other a backup, I plugged in the new insignia used the same usb cable that went to my iMac DOA swapped out the usb cable DOA. The drives spun up but no icons appeared, never any more insignia cross my threshold ever ever
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 2-Bay HDD Docking Station. We appreciate your feedback and are sorry to hear about the issue you encountered. Your comments are important to us, and we will use them to improve our products. If you have any further concerns or need assistance, please feel free to reach out to our customer support team. We are here to help! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-2-bay-hdd-docking-station/6153102.p?skuId=6153102