Customer Ratings & Reviews

didnt work for me wanted for some hard drives, kinda disappointed

It works good, is not perfect but is fine, quality is no good

Bought it and my it had his own so we returned it....preferred to use his own

Not compatable with Windows 11. It has destroyed by Data Drive and I lost everything on it. I called Insignia and they informed me it is not compatable. I explained that the best buy salewomen told me it was but there was nothing they could do. I called the Geek Squad and they said they would look at it for a fee. ?? This is brand new for use on my brand new computer that I bought from Best Buy at the same in in Dec 2022

Wish it had a sata connection instead of usb. Besides that it works great

It didn’t work. I connected to four different hard drives and no connection on any of them.

Cheap but usable. Problem is there is no cover leaving the drives essentially open to dust. Not really good for anything but temporary use.

I hadn't taken into consideration the vertical position of the hard drives not good for spindles of hard drives. Vibration is awful, poorly thought-out design and engineering.

It worked twice and died, thankfully the data I really needed to transfer was on the first drive. I wouldn't recommend this to anyone.

I got this to be able to move old files from a previous hard drive and it just wouldn't do it. I hooked it up into my new computer via usb cable and it would never find any files. it would say the hard drive had 40% left but nothing found so i know the hard drive was not corrupt. then i tried an old ssd drive and it froze up my computer!! the dock itself is very cheaply made, i bet 1 drop and it would be shattered

Defective, would not work. I received assistance from a computer expert, and after extensive testing determined the unit was defective. (Best Buy refused to accept return)

Had one of my SATA docks bite the dust so I went to my local BB and bought this shoddy piece of garbage I've used multiple docks over the years, I have an iMac with a small SSD, I have two 8TB drives to hold my data one is a primary drive the other a backup, I plugged in the new insignia used the same usb cable that went to my iMac DOA swapped out the usb cable DOA. The drives spun up but no icons appeared, never any more insignia cross my threshold ever ever

I was stoked when I first saw this. I am on my second one the first giving me tha same problems.. It worked great for about 2-3 days then I'm still willing to blame trolls or gremilins but .....

I may have just got a bad one but it would not connect to my computer. It kept losing connection and would not stay connected for very long. The drives fit very loosely in the socket which may be part of the connection problem.

This was much more complicated to use than I was led to believe. I would not have purchased it if I knew what it was really going to be like. You win some, and others you just don't repeat.

I was excited to get this. I inserted the hard drive in the docking station. When I hooked it up to my computer, my computer would not recognize this. I read the instructions over and over again but could not get this to work. When I ejected the hard drive, I noticed this docking station broke off a piece of my hard drive and now Im unable to use it. Im beyond upset and will NEVER buy this product again. This is the second time I had an issue with this brand. I dont recommend anyone buy this brand

The drive fit loose and my pc didn’t pick up the drives the next time i had connected it

This device worked fine when it worked. But after two months it began doing odd things. Drives would disappear at random. Finally they disappeared for good. All the lights are on but the drives disappear after a minute or two of connection. My old single bay dock still works great connected to the same usb port.

My external hard drive data cable plug broke. Geek Squad told me this $50 item was required to get to my data (or I could pay them more money to transfer it for me). Learned from 2 others who work in IT that all that was needed was a simple cable that cost a few dollars. This has happened before at Best Buy. My new TV does not take RCA jacks. Best Buy Geek Squad does not carry nor recommend the inexpensive cord adapter to deal with it. . They only carry the $50 solution and do not mention that you could purchase something for a fraction of the cost elsewhere that works.

didn't work out for me. Had to return it. Wish it was easier to work on