Customer Ratings & Reviews
- Model:
- NS-PCHDEDS19
- SKU:
- 6153102
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the 2-Bay HDD docking station for its ease of use, fast data transfer speeds, and overall performance. The device's compatibility is also impressive, effortlessly accommodating various hard drives. However, some customers have noted concerns about the size, power issues, and loose connections.
This summary was generated by AI based on customer reviews.
beware if ordering this product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I could not get this product to work with my laptop or recognize any hard drives. I returned this product back to the store.
No, I would not recommend this to a friendDoes not read old hard drives
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought this would read old hard drives It’s does not You have to buy a $15 USB cable that is not included I was trying to retrieve files from a couple old hard drives I had to buy a Trip Lite device From a local computer repair shop
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 2-Bay HDD docking station! We understand that you're having issues with the product. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your product.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
10 time use only*
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Partially worked for 2 months. Could only use one slot at a time and could only read the laptop drives. The power regulator blew in the station unit thus killing the device. There was not extended warranty available at purchase.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi AncientWolf,
Thanks for taking the time and effort to leave a review with our Insignia™ - 2-Bay HDD docking station. We do apologize for this disappointing experience and thank you for bringing this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. We are continuously working on improving our products and processes and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
doesn't really work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will disconnect the drive 90% of the time when the computer tries to read data off of it, I know it's not the drive because it works fine in the computer
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback about the Insignia™ 2-Bay HDD docking station. We appreciate your insights regarding its performance, and we understand how important it is for technology to work seamlessly. Your experience helps us understand what our customers are encountering, and we value your input as we strive to improve product reliability. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-2-bay-hdd-docking-station/6153102.p?skuId=6153102
Slooowwww
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is theoretically a USB 3.0 device, but when direct-connected (not via a hub) it connects at only USB 2.0 speed (480 Mb/s). I've been copying data to it for 15 hours and it's only copied ~2.5TB.
No, I would not recommend this to a friendMr. E
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item showed up in my account as if I purchased it. My numerous attempts to get help from Best Buy have been futile. Has there been a security breach? Was my identity stolen? How did this get into my account?
No, I would not recommend this to a friendNot too happy with this
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not like the design of this docking station. It is not easy to insert the drive.
No, I would not recommend this to a friendNot worth it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t work very well. Put together like a apple2e
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Savage,
Thank you for your review. I'm sorry to hear that you had a frustrating experience, but I really appreciate you bringing this issue to my attention. your feedback will be greatly appreciated. Just visit our website at www.insigniaproducts.com/support.
Insignia Support,
Merjorie
www.insigniaproducts.com/support
Not really needed
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you are looking to get one of these, I’d just suggest getting a SATA to USB adapter.
No, I would not recommend this to a friendReturned because product didn't work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I could not get this device to work. I plugged in several hard drives and not a single one of then was able to read. I returned this product and bought a sata to USB cable and it read the same hard drives immediately.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 2-Bay HDD Docking Station. We appreciate your feedback and are sorry to hear about the difficulties you encountered. Your input is valuable to us and helps us improve our products and services. If you have any further comments or suggestions, please feel free to reach out. Thank you for being a valued customer. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-2-bay-hdd-docking-station/6153102.p?skuId=6153102
Overheats, resulting in device stops working.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Idea is good, practically, you can only use it for a few hours before overheating... this is the 2nd one I purchased with the same problem... its rubbish... it clobbered two drives where I had to recover both the HDD's.. waste of time...
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Bobm,
Thank you so much for providing us with your review on this docking station, it pains me to hear that you are having these type of issues with it. I can assure you that this is not normal and it needs to be repaired. Please contact us at Insignia so that you can receive the proper help you need.
https://www.insigniaproducts.com/contact-us
Brian C. -Insignia Support
Cheap
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This needs 50 characters but it's not worth it so here is 50.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for taking the time to review our 2-Bay HDD docking station. I understand you found it cheap and that can be disappointing. We are continuously working on improving our products an their designs so we definitely appreciate your feedback. If you have any more questions or concerns, please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
ok product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i didnt care for it because this product didnt meet the standard.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Gideon,
Thank you for taking the time to review our 2-Bay HDD docking station. I understand you found it didn't meet the standard and that can be disappointing. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any more comments or concerns about it, please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Will not do Raid 1
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The store clerk told me this would support Raid 1 (Windows 10) which it does not. The support desk told me to return it. I assume it will also not do Raid 0
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Sufferingbearsfan,
Thank you so much for writing a review for our Insignia 2-Bay HDD docking station, we truly appreciate your feedback and I personally would like to apologize for the experience that you're going through, I know it can be really frustrating, however I'd really like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link below.
Insignia Support
Louise
www.insigniaproducts.com/support
don't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.got it home put in my old hard drives and nothing happen wish a never bought it
No, I would not recommend this to a friendNot impressed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cool idea, but doesn’t work. I tried several times with different hard drives to see if it would work and all lights are lite. But Windows doesn’t recognize the drives. I can plug them in regularly but they don’t work when using the docking station.
No, I would not recommend this to a friendCan't make it work. Likely to return it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very few instructions come with this. Supposed to be simple but cannot get my computer to recognize it. I have Windows 10 and have not decided whether it is an OS problem, a hard drive problem, or a faulty hard drive reader. Still working on it but will likely return it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
I am sorry to read that you are having troubles with setting up your Docking Station. As a suggestion I will like to recommend to get in touch with us at the contact link below so we make sure that the setup is being done correctly, before you return the item.
Itzel I. - Insignia Support.
https://www.insigniaproducts.com/contact-us
Slow
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy this product. So many better things out there. I only bought it because i didn't have time to wait for a shipment. Probably would have been faster to wait for something else after the amount of hours i invested in this. This thing is so slow.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi jplarchitect,
Thank you for taking the time to leave your review on our HDD docking station. We understand that this is important for you to be able to store your important data. It is definitley not normal for it to be performing in such a way. For this reason, we kindly invite you to contact us so we can look into this and provide you with a proper resolution.
- Janína G. | Insignia Support | https://www.insigniaproducts.com/contact-us
Wasted time and money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item was a waste purchase I actually took the item to the store and ask for help only to discover when I got home it can't fit. Now I have an item that I can't use and is unable to return. what a waste of money and most importantly my time.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!
I understand the feeling when things don't go as planned. Allow me to remind you that all our products have a 1-year (365 days) of manufacturer's warranty, so please let us assist you in this by contacting us, so we can get the best solution available for you. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
Did not work
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The hub did not work for me. It did detect the hard drives, but it wanted me to format/delete my files before letting me use it. Which didn't make any sense i had 2 drives that were fat32 and ntfs formatted. Oh well.
No, I would not recommend this to a friend