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Customer Ratings & Reviews

Your price for this item is $5.99
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The comparable value price is $19.99

Customer reviews

Rating 4.2 out of 5 stars with 242 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers highly value the 2-Device Universal Remote's ease of use, affordability, and large buttons, with many praising its simple setup. Positive feedback also highlights the remote's functionality and features. However, some users experienced difficulties with compatibility and programming. While most found it functional, a few noted limitations in its capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 242 reviews
  • Rated 3 out of 5 stars

    Seems ok....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to use on older version tv that we lost the remote for. So far so good. Nothing special.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The control works good the only thing is that the input button doesn't work

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Difficult to use flimsy universal remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found this remote very light and flimsy. The buttons were too small and tough to press. Very frustrating to program. I returned it to Best Buy and ended up buying an original remote for my tv and I am very happy with it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good for the TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paired this device with my Westington TV and works good

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    at least it's easy to program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Typically for a smart TV these remotes need to have buttons that make it easier to use computer features in a TV, it has no back button but I've been making do with pressing back on the analog arrows or trying to bring up a menu with in the program

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Would not work with my insignia TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was only about four years old when the old remote went so thought this would be a perfect soulution. Unfortunately it didn't and I tried every single code for this brand.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unclear instructions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Multiplicity of instructions (depending upon number of devices), clear enough; however, instructions for programming just one device (TV) continued to refer to the second power button for set top box which was in this case NA. Said button for set top box never "lit" so programming couldn't/wouldn't work...Bottom line, thing is now in a drawer until we can interface with some CS folks I suppose...Or return it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Need not work :(

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not connect with my tv tried several times on several days to no prevail

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Did not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After several attempts, could not get the device to work with my TV

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    worst item i ever bought at best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never buy this remote it is not compatible with most insignia TVs.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Taking it back to the store!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it to use with an Insignia TV. We went through the instructions step-by-step. Several times. We never did get it to work. It's being returned to the store.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not compatible with my Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really a usable replacement for the Samsung remote my daughter broke, because it doesn't have a "Return" button to go back. Also difficult to program.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Too basic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up returning this, but I should’ve read the specifications. I assumed it had a night glow feature, but it doesn’t.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this remote and I didn't use it because it broke before I could even try to programming it . Cheap but not good☹️

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This really disappointed because I looked for something universal and easy to use even with the instructions it didn't work.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! Thank you so much for your honest review of this 2-Device Universal Remote. If you ever need assistance, please contact us: https://www.insigniaproducts.com/contact-us. Louie L. Insignia Products. BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Battery cover keep coming off

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery cover keep getting off, need to duck tape it, bad design quality, or poorly made

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t work, had to return it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Universal remote did not work. After several attempts, I returned it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work with my device.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not buy this product again. It did not work with my device.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Remote

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was, by far the easiest remote I ever programmed. I bought it hoping it would work until my new Dish remote arrived. It was a lot easier to program than the Dish remote, and I love the simplicity of the buttons. I think I'll use the Insignia remote and keep my new Dish remote as a backup.

    I would recommend this to a friend
  • Cons mentioned:
    Programming

    Rated 1 out of 5 stars

    Worthless 'universal' remote

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a TV and Receiver that need powering on/off and volume control for my receiver - everything else is via wireless keyboard to my HTPC. This remote failed completely at this task. The left power button (for TV) worked for my TV. Tried to find the code for my Yamaha receiver? Not listed in the instructions. Found them online np. Tried to program the codes (all of them) and none worked for the right power button. What's worse is I found the volume would only send to the TV (the TV button lights up when they're pressed). I was thinking I could solve this by programming the right power button to control the TV. Well guess what? They made the remote prevent that. Stupid stupid stupid. Do not waste your money with this remote.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello! Thanks a lot for writing your response. This remote control is clearly advertised and designed to only control your television and cable or satellite box. This is the reason why your receiver was not controlled; we recommend using a receiver - enabled universal remote control such as this one we manufacture: https://www.insigniaproducts.com/pdp/NS-RMT415/4502603. Regards, Daniel T. - Insignia Support BBY-ExBrand_Insignia

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