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Customer Ratings & Reviews

$699.99
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The comparable value is $999.99

Customer reviews

Rating 4.7 out of 5 stars with 2282 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the 21 Cu. Ft. Garage Ready Convertible Upright Freezer, particularly its spacious interior and ideal size for various storage needs. The freezer's overall performance, capacity, convertibility between freezer and refrigerator, and easy temperature control are also appreciated. However, some customers have reported issues with the door not closing properly and the shelves not being adjustable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 2,282 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    insignia

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good brand this is the third one. I have it two years ago. It’s working very good.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your continued trust in the brand! We’re glad to hear that this is your third purchase and that the product has been working very well for you over the years. It’s always rewarding to know that our items deliver consistent performance and reliability.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect. I use as deep freezer. Much easier than a chest freezer to find stuff inside. So much space

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    love this freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it. so much space. it is efficient and easy to set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good freezer the best I could ask for. U will like it

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Good choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great capacity and well distributed! Easy to use. Reach the temperature fast.

    I would recommend this to a friend
  • Pros mentioned:
    Space
    Cons mentioned:
    Door

    Rated 4 out of 5 stars

    Hard to open

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious. Only issue is door is hard to open.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Positive purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far good purchase. Came dented but $100 credit given. Took ~48 hours to get to freezer temp but now that it is- very happy with temperature. Large inside

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Freezer with one problem the handle on the door I do not think it will last at all I think my handle is going to break I haven’t had it a month & my door is really hard to open even 20 year so can barely open it sometimes I know the handle is not going to last I’m look in to purchasing a back up door handle

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ranch Owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezers!! We have 9 !! 1 went down, Best Buy service sorted it out immediately.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for the incredible feedback! We’re honored to be part of your ranch operations with not just one, but nine Insignia™ freezers! It’s great to hear they’ve been serving you well, and we’re especially glad our service team was able to quickly resolve the issue when one went down. That’s the kind of reliability and support we strive to provide. Thanks again for your trust and loyalty—we truly appreciate it! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Insignia 21CU ft upright freezer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our older freezer went out and needed a replacement asap. Had not heard of the Insignia brand before but after reading the reviews, wanted to give it a try. So glad we did. Love this freezer. Looks good, excellent performance, quiet, plus easy to organize. Thank you Best Buy for the best freezer on the market.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second one of these I have purchased. Purchased the first one a few years ago and it is running strong. Buying a second to expand capacity for frozen foods.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your continued trust in our product! We're thrilled to hear that your first purchase is still running strong after a few years. It's great to know you're expanding your capacity for frozen foods with a second one. If you have any other comments or need assistance, feel free to reach out. Enjoy your additional freezer space! Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great Freezer for the money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great bang per buck. So far liking it more than the last Fridgedaire one

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Convert fridge freeze

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have bewn the best garage freezers ever we love them huge and well lit

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Awesome! We're so happy to hear our freezers are the best for your garage, ERICF

      — Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Door

    Rated 4 out of 5 stars

    Insignia 21 cu.ft. convertible freezer/fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge looks and works great..the door is a little hard to open but other than that it is a great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great price/cubit foot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super freezer. Lots of room. Great price/cu ft. Would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Insignia Freezer/Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new 21 cubic ft freezer/refrigerator that I purchased from Best Buy. The size and inside design is perfect for my needs.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are delighted to hear that you love your new 21 cubic ft freezer/refrigerator and that its size and inside design are perfect for your needs. Your satisfaction is very important to us, and we are pleased to know it has met your expectations. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Excellent choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an excellent freezer/fridge. It’s plenty spacious and the name brand is of excellent quality.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    PREVIOUS PURCHASED

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HAVE PREVIOUS PURCHASED; GREAT! EASY TO CHANGE FROM FREEZER TO REFRIGERATOR YOU WILL LOVE IT MAKE SURE YOUR DELIVERY ADDRESS IS CORRECT TAKES 24 TO 48 HOURS FOR CHANGE WILL HAVE TO THEN SCHEDULE FOR DELIVERY

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big size! Best bang for your buck. I love this refrigerator/freezer combo. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    upright fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great! Huge unit stores everything we could possibly need

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks, Robin! Sounds like it’s been a game-changer for storage—glad it’s meeting all your needs!

      — Shiela | Insignia Support BBY-ExBrand_Insignia