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Customer Ratings & Reviews

$699.99
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The comparable value is $999.99

Customer reviews

Rating 4.7 out of 5 stars with 2282 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers highly value the 21 Cu. Ft. Garage Ready Convertible Upright Freezer, particularly its spacious interior and ideal size for various storage needs. The freezer's overall performance, capacity, convertibility between freezer and refrigerator, and easy temperature control are also appreciated. However, some customers have reported issues with the door not closing properly and the shelves not being adjustable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 2,282 reviews
  • Pros mentioned:
    Convertibility, Space

    Rated 5 out of 5 stars

    Tons of space!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tons of space. Works great. Like how you can use fridge or freezer

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great freezer at an excellent price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer has a good layout with lots of space for everything. I like the digital display on the front and have found the temperature reading to be accurate. I do wish the door alarm was configurable for when it would begin to sound as the default 5 minutes is a bit too long. The price for this freezer is excellent. It was less expensive than a Frigidaire model we had that failed inside of a year and had fewer features.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Cool Deal

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upon delivery and setup, the new appliances, which we bought to be a refrigerator, is working just as advertised. It cooled quickly and efficiently and is exactly what we wanted as a refrigerator. Great size and nice features.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Stand up fridge.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of space. I love the feature that I can switch between freezer or refrigerator.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi ArtieBro, we're thrilled to hear you're enjoying the flexibility of your Insignia™ Convertible Upright Freezer! That switchable mode is one of our favorite features too—it’s like getting two appliances in one. Thanks for choosing Insignia to help keep your space organized and your food perfectly stored! Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    A gadget from Best Buy that Works W/O hassle

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This beauty was an extended warranty replacement for a refrigerator that generated many visits from the Geek Squad during its' 18 month life. Plus it can easily be changed to an upright freezer. The interior is very spacious and suitably organized. The black square on the door displays the temperature setting and can be used to change it if desired. LED lighting illuminates the inside very well. Caution, verify that you have enough space for a very tall refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a few months, so far so good. Freezer got cold really quick and is very quiet. Can hardly hear it run. For the money this was a good purchase.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi JohnW! Thank you for your feedback, JohnW! We're glad to hear that you're satisfied with the Insignia™ 21 Cu. Ft. Garage Ready Convertible Upright Freezer. It's great to know that it cools quickly and operates quietly. We're happy that you feel it was a good purchase for the money. If you have any other thoughts or suggestions, we'd love to hear them! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Size, Space

    Rated 5 out of 5 stars

    Upright freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer. Much bigger than I thought, but it holds a whole lot . Glad I picked this one

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    It’s huge!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! It’s humongous and I use it as an extra fridge in my garage. Super affordable!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered on time. It cooled down pretty quickly and was easy to set up. Its spacious.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Outstanding hardware!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The front door switch for freezer/fridge is awesome. It does a GREAT job for the freezer as we've selected. We bought one for my wife's parents and then my sister in law got one. Now it is our turn and it is a gem!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall great for the money

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge fridge (20cu), I don’t have to squat to see what’s in it. I wish it had more flexibility with the shelves and that the door was reversible. I love the adjustable temperature on the front.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback, MeganB! We're glad to hear that you're enjoying your Insignia™ 21 Cu. Ft. Garage Ready Convertible Upright Freezer. It's great to know that the size and adjustable temperature features are working well for you. I appreciate your suggestions regarding shelf flexibility and the reversible door; we always value customer input as it helps us improve our products. If you have any further questions or need assistance, feel free to reach out! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    My purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new freezer. It is very big on the inside which makes it very easy to organize my food.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for your feedback! We're delighted to hear that you're loving your new Insignia™ 21 Cu. Ft. Garage Ready Convertible Upright Freezer. It's great to know that its spacious interior is making food organization a breeze. If you have any more thoughts or need assistance, feel free to reach out. Enjoy your new freezer! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Size
    Cons mentioned:
    Door

    Rated 4 out of 5 stars

    Great garage freezer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a bit hard to open the door, but it has a very nice size. Drawers and shelves help things organized.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    My wife was suprised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife wanted a stand up deep freezer I showed her a 15 cubic foot one and her reply was it looked so small so I ordered her the biggest one they make and even that one she thought was small. The day it arrives she drops a jaw and says that is huge and my reply was I told you so but hey you want it you got it. It is the best refrigerator/freezer I have ever owned and will be buying more soon

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this freezer, its my 3rd one I have purchased.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Terrific buy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good refrigerator. First I bought one for a freezer and I fell in love with it! Then I decided to buy another one and use it as a refrigerator. I may even but another one for the garage!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Glad we have it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the right size for us to fill the freezer with many good food items.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We’re happy to hear that the freezer is just the right size for your needs and is helping you store plenty of good food items. It’s always great to know our products are making everyday life more convenient and enjoyable. We truly appreciate your support.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Freezer/Fridg

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the large size for our family of 6 to use as a freezer after our previous one started heating up. It also has nice plastic bins and shelves instead of wire shelves. The indoor units were a little too narrow, but useable. I am happy with the freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not as much room as my other brand with same c.f.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do like the freezer but even though it is a 20 cf freezer, in my opinion it seems small inside, the drawers are pretty much useless as for freezer items, to use as a fridge maybe

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Insignia fridge/freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size, good price, like the built in temp display in the door, fast delivery.

    I would recommend this to a friend