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Customer Ratings & Reviews

$699.99
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Customer reviews

Rating 4.7 out of 5 stars with 2282 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers highly value the 21 Cu. Ft. Garage Ready Convertible Upright Freezer, particularly its spacious interior and ideal size for various storage needs. The freezer's overall performance, capacity, convertibility between freezer and refrigerator, and easy temperature control are also appreciated. However, some customers have reported issues with the door not closing properly and the shelves not being adjustable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 2,282 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Life saver!!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this freezer! We are ordering a second one. Our power has gone out multiple times with storms and this freezer saved all of our food!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi VeroW,

      Thank you for sharing your wonderful experience with the Insignia™ 21 Cu. Ft. Garage Ready Convertible Upright Freezer! It's fantastic to hear that it has been reliable, especially during power outages, and that it saved all your food. Ordering a second one is a great testament to its performance and reliability. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Solid five star unit

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve use this unit as a freezer for more than a year now. It stays precisely at -1°F continuously. I’ve never had a single problem. I have the largest tall unit that stocks mini mini items. The unit has a great vacuum seal that happens a few seconds after closing the door. Nothing but good stuff to say about this freezer…

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After the associates dropped and damaged it we got our replacement amd it works great. Happy with our purchase.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, MindyF, for your review! We're sorry to hear about the initial issue with your Insignia™ 21 Cu. Ft. Garage Ready Convertible Upright Freezer, but we're glad to know the replacement is working great. It's wonderful to hear that you're happy with your purchase. Enjoy your new freezer! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Convertibility, Size

    Rated 5 out of 5 stars

    Big freezer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very big upright freezer. Holds a lot and we love that it can be a fridge or a freezer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wild game freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because of hunting season. Very glad we did. It’s exactly what we needed at the time. Great price, very satisfied so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3rd unit.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase same model before, smaller compressor, more efficient. I purchase online but pickup. Easier to pick up than to deal with delivery. I drove 45 miles, rather than 20 to janesville store for pickup.

    I would recommend this to a friend
  • Cons mentioned:
    Shelves

    Rated 3 out of 5 stars

    Product is great, Packaging quality less so.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks sleek but 3 of the 4 shelves on door had broken tabs and a small dent in the back of the unit. Would give 5 stars if the shelves were replaced and something done about the dent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent freezer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this freezer for about 6 months now. Excellent freezer. Maintains deep freeze extremely well. Those that are complaining about the door sometimes sticking or impossible to open are probably experiencing a temperature suction lock. Opening the door the first time to put groceries in allows warm air into the freezer. While you're scooping up your second armful of groceries, the freezer has chilled that warm air that got inside. Hot air expands, cold air shrinks, thus forming a suction which holds the door closed. That also indicates that the freezer has a good seal. Great freezer and we're glad we went with the larger size.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    BEST BUY FOR LARGE UPRIGHT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PRODUCT WITH VERY SMALL AMP DRAW IT HAS PLENTY OF ROOM AND CAN BE USED AS FREEZER OR REFRIDGERATOR ONLY WISH IT HAD REVERSABLE DOOR FOR RIGHT AND LEFT HAND SWING I DID MY HOMEWORK A ND THIS UNIT CHECKED THE BOXES ONLY PULLS ABOUT 2.2 AMPS THATS VERY EFFICIENT

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. We have had this freezer/refrigerator for about a month now. We are using ad a refrigerator and it works perfectly. No issues and plenty of space. May buy another for a garage freezer too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Value for Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Freezer very good product suggest to add one Vegetable tray

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for the great feedback! We’re happy to hear the freezer is performing well and meeting your expectations. Your suggestion to include a vegetable tray is very much appreciated—it’s thoughtful ideas like yours that help us improve our products to better serve our customers. We truly value your input and support.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great unit for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Really wish the shelves supported more weight have about 40 pounds on shelf and definitely bends inward looking as if it may break. Hopefully it won’t wish a little more heavy duty for storing bulk meat. But otherwise absolutely love the unit for the price paid. Bought a second one. Another great idea would be if unit showed you current inside temp. Not just temp set point.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Garage Units.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second unit we have purchased this year. We use one for a freezer and one for a refrigerator. They are both in our heated garage. It's nice to have so much room in the freezer and have the extra refrigerator for pop, beer, etc. It will be nice to have the extra room around the holidays.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility

    Rated 4 out of 5 stars

    Freezer or Fridge you choose

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These convertible fridge / freezer are awesome. Such a great value for the size. Only wished you could swap the doors on the way they open since I have two.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought wrong size but i like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I meant to buy the same size as the refrigerator version I bought so I could keep this one as a stand in freezer, but this one was much more massive, barely fit through my door. However, it does keep all my food frozen and my power bill doesn’t seem to have gone up by much so overall it’s a win. Now I just gotta fill a full of food.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks, IsaiC! Sounds like you got more freezer than expected—but glad it’s doing a great job keeping everything frozen and energy use low. Time to stock up!
      — Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Freezer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with construction, size, and quality. Also being able to get within one week.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we really like our new freezer. Plenty of space and the price was reasonable.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Upgraded freezer option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is as advertised. Quite, lots of room & keeps everything very frozen.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and runs quiet. We have one just like it and this one is more efficient

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this refrigerator so far I hope it last a long time.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks, David! We're glad you're pleased with your new refrigerator—here's to it serving you well for many years to come!

      - Shiela | Insignia Support BBY-ExBrand_Insignia