Customer Ratings & Reviews
- Model:
- NS-UZ21WH0
- SKU:
- 6336452
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers highly value the 21 Cu. Ft. Garage Ready Convertible Upright Freezer, particularly its spacious interior and ideal size for various storage needs. The freezer's overall performance, capacity, convertibility between freezer and refrigerator, and easy temperature control are also appreciated. However, some customers have reported issues with the door not closing properly and the shelves not being adjustable.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Convertibility, Size
Value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the size and the ability to change between a freezer or refrigerator.
I would recommend this to a friend - Pros mentioned:Overall performance, Space
Great stand alone freezer or refrigerator.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great freezer. Works like a charm. Big enough for our needs.
I would recommend this to a friend - Pros mentioned:Capacity
Loving it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has so much space! I love the features and look forward to years of use!
I would recommend this to a friend - Pros mentioned:Space
Freezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Easy to use and works well. Holds a lot of items
I would recommend this to a friend - Pros mentioned:Space
Great Size Freezer/Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m so glad we were able to get this Freezer/Refrigerator. It is really working great and is a nice large size especially at this time where we are trying to conserve food. I have enough storage to save any extra soup or baked goods I make. Really glad we have it.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Awesome! It is a huge pleasure to read how satisfied you are with this upright convertible freezer/refrigerator and its storage capacity, we know how important this is to you. Please do not hesitate to reach us if you ever need any help with it, you can rest assured we are going to do always our best to assist you. Enjoy it!
Eduardo L - Insignia Support
https://www.insigniaproducts.com/contact-us
Great buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up. I really like the door screen showing the temperature.
I would recommend this to a friend- Pros mentioned:Size
Excellent Convertible Freezer Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In the height of the shortage due to the Pandemic, Best Buy came through with having these available , Never missed a delivery date , and didnt raise the price as other Big Box Depot stores did, A True American Company For American Workers and their Families. Large Enough to Hold 56 Gallons of Water Thank You
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for taking the time out of your busy schedule to leave a review of the upright freezer. I am very pleased to know that you are enjoying the unit and pleased with the service provided by Best Buy. Kindly contact us if you have any questions or concerns.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
- Pros mentioned:Space
The freezer is Roomy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It fit in the space allotted, and has plenty of room for all my frozen food . I would like to compliment the delivery crew for their patience and expertise . I know it wasn’t easy getting the freezer into the area required, but they were very professional and punctual .
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! We are always so happy to read the comments of happy customers. So thank you for sharing your experience with the product and with the delivery crew. I hope you enjoy your purchase!
Viridiana E.
Insignia Support.
https://www.insigniaproducts.com/contact-us
- Pros mentioned:Size
Freezer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great size and price on a upright freezer & Delivery was free
I would recommend this to a friend - Pros mentioned:Space
My cool white convertible.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very unique item. Can be used as a refrigerator or freezer. As a refrigerator, I like that the entire space can be used for that purpose. I am using it in the garage and I think that because it is designed so well that it can be used as a freezer it won't have to work too hard as a refrigerator.
I would recommend this to a friend - Pros mentioned:Convertibility
Handsome and flexible!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The upright convertible freezer/refrigerator was just what I wanted. It offers the flexibility to act as a refrigerator when needed and with a touch of the switch it can become a freezer. Delivery and set up was a breeze. The unit was up and running when the truck pulled away.
I would recommend this to a friend - Cons mentioned:Shelves
Brrrr!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome freezer. I'm worried about whether the glass shelves can hold, but I was told that they will be fine.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review, ASUgotscrewedbyrefs! We're glad to hear that you're finding the Insignia™ 21 Cu. Ft. Garage Ready Convertible Upright Freezer to be awesome. Your concern about the glass shelves is understandable, but rest assured, they are designed to hold up well. If you have any further questions or need assistance, please feel free to reach out. Enjoy your freezer! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Size
Great Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Huge! I didn't realize how big this was until it was delivered. Delivery team did a great job communicating when they were coming - opened up the box so I could see everything was ok and set it in the garage. I have not tried to convert to a Refrigerator, but the Freezer works great. Wasn't sure if it would work in the garage, but it has been doing great with cold nights.
I would recommend this to a friend - Pros mentioned:Convertibility, Size
Meat Frezeer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great size and option making it as a whole fridge or freezer
I would recommend this to a friend - Pros mentioned:Convertibility
Best purchase ever!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase ever! Love that they are convertible from the refrigerator to freezer and back to refrigerator. Loved that feature so much we purchased 2 of them for use in our bakery.
I would recommend this to a friend - Pros mentioned:Size
Efficient good storage
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, these units work very well - I bought 2, one for refrigerator, one for freezer. They are larger than expected but made it down the basement steps. I will say that they seal almost too well - the freezer is often hard to open unless you pinch the seal while pulling the handle. They are very efficient, drawing just 1.5 amps, which is amazing for their size. The handles are not reversible.
I would recommend this to a friend - Pros mentioned:Size
Love to have it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Huge, nice, good price, professional service and love it
I would recommend this to a friend - Pros mentioned:Space
so far, so good and expecting many years
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very nice freezer, lots of space, very tight door seal, works as expected (have had for only a couple of weeks) would like them to offer organization options - baskets as an example, would like the shelves to be adjustable (and the possibility to purchase more) fast delivery, delivery staff efficient, polite, friendly would recommend this freezer
I would recommend this to a friend - Cons mentioned:Shelves
New Freezer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this freezer! The only negative thing about it is that I don’t think it has enough shelves. I tried to go online to try to purchase another shelf but was unable.
I would recommend this to a friend Gets really cold fast
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plugged the freezer in and set temp to -5, it was down to 0 in about 2 hours and is steady on -15 or so according to my freezer thermometer. One thing to note, this freezer is taller than most and a 3 foot door is pretty much required. Really like the outside control panel also. So far it is working perfectly.
I would recommend this to a friend