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Customer Ratings & Reviews

$699.99
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The comparable value is $999.99

Customer reviews

Rating 4.7 out of 5 stars with 2282 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers highly value the 21 Cu. Ft. Garage Ready Convertible Upright Freezer, particularly its spacious interior and ideal size for various storage needs. The freezer's overall performance, capacity, convertibility between freezer and refrigerator, and easy temperature control are also appreciated. However, some customers have reported issues with the door not closing properly and the shelves not being adjustable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 2,282 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Excellent choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation. Perfect size. Would like recommend

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We’re glad to hear that the installation was easy and the size is just right for your needs. It’s great to know the product is working well and that you’d recommend it to others.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Freezer/refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome freezer/refrigerator we bought a half of beef and it works really really well would recommend this product for anyone who asks about the item that we purchased it’s great and it only took a couple weeks to get in when other places said they couldn’t get freezers in due to the high demand and the COVID issue we had great product thanks Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Best freezer I've owned

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer ! Holds a lot. Love this freezer better than a chest freezer can see what we have and what is needed!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      It's fantastic to hear that you're so pleased with your Insignia™ 21 Cu. Ft. Garage Ready Convertible Upright Freezer, AmyB! The convenience of being able to see everything at a glance and having ample storage space are definitely great benefits over a chest freezer. Thanks for sharing your positive experience!

      If you have any questions or need further assistance, feel free to ask. Enjoy your freezer! BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Amazing Freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the most amazing freezer I have ever heard of. I purchased it to replace a refrigerator that no longer worked because I need the refrigerator space more than the freezer space. It can be converted into a freezer with just a push of a button if I need to use it as a freezer for any reason it will be simple to change.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for the amazing review! We're thrilled to hear that the Insignia™ Convertible Upright Freezer has exceeded your expectations. Its flexibility to switch between refrigerator and freezer modes with just the push of a button is one of its standout features, and we’re so glad it’s meeting your needs perfectly. We appreciate you sharing your experience and hope it continues to serve you well for years to come! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Size, Space

    Rated 5 out of 5 stars

    Frizzer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its big and nice will buy again its 76 inch tall a lot of room

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer, fast delivery, great installation!!!

    I would recommend this to a friend
  • Pros mentioned:
    Size, Space

    Rated 5 out of 5 stars

    Huge!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and big! So spacious and hold a lot more than you think it would.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love my freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how much space it has. It is quiet and has a great seal

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy setup, very roomy. Easy to organized frozen foods, and easy to clean.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi TimothyN,

      Thank you for your fantastic feedback on the Insignia™ Heatsink Enclosure for M.2 NVMe SSDs and PS5. We're thrilled to hear that it effectively keeps your storage card cool and that you've had zero performance issues. Your satisfaction is important to us, and we're pleased to know our product meets your needs. If you have any further comments or questions, please feel free to reach out. Emman | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Solid value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer for the price. HUGE size. Love that it can be a freezer or fridge. BB delivery was great.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great value for the money!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love our new refrigerator it is very big and beautiful! Very convenient easy to covert from freezer to refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    Insignia 21 cu. ft. upright

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Insignia 21.0 Cu. Ft. Upright Convertible Freezer/Refrigerator is a great product. I bought it to use as a freezer, but like the fact that it can be converted to a refrigerator at the click of a button. It is exactly what I wanted. The time it took to order and receive it was AWESOME quick!! Love, love, love it!!

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    Awesome Purchase

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love being able to switch from a fridge to a freezer as needed. Perfect for our garage/lanai fridge!!!!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your fantastic feedback on the Insignia™ 21 Cu. Ft. Garage Ready Convertible Upright Freezer with ENERGY STAR Certification! We're thrilled to hear that you love the flexibility of switching between a fridge and a freezer as needed. It's great to know that it's perfect for your garage or lanai setup! Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Best freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best garage freezer! I have 3 of them. It's convertible and 21 cu ft has a good storage space.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, MohammedR, for your fantastic feedback on our Insignia™ 21 Cu. Ft. Garage Ready Convertible Upright Freezer! We're thrilled to hear that you find it to be the best garage freezer and appreciate its convertible feature and ample storage space. Your satisfaction is our top priority, and we're delighted that our product meets your needs so well. Jeth | Insignia Support. BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoying my new sleek looking garage freezer. Works like a charm. I would recommend this freezer for anyone wanting a sleek looking no frills garage freezer. The price was well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great freezer for prices

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First one i received was defective, seconds has been great so far, great price, great size. This is made by Kenmore, model 22202 which normally sells for $1399

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Upright fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a great president's day deal! Cant believe the quality for auch a great price! And I love ALL the room! Havent used the fridge option yet but it will def. come in handy for partys!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Good choice.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this. Bought tubs to store items inside, to keep it organized.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, Carole! We're glad to hear that you love your Insignia Garage Ready Convertible Upright Freezer and found a great way to keep it organized with tubs. If you have any other feedback or need further assistance, feel free to let us know!

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer for the money. Important to not leave it open longer than necessary since it’s a standup and moisture will gather inside. But we much prefer this model to a standard chest.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Good Freezer for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with this freezer and is good for the price. Freezer's are still hard to come by. I would have preferred a single draw on the bottom as opposed to the two this comes with. Wire basket would have been preferred. There is a lot of space between the shelves so you do have to strategically place your items so they don't fall over.

    I would recommend this to a friend