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Customer Ratings & Reviews

$699.99
Save $300
Comp. Value: $999.99

Customer reviews

Rating 4.7 out of 5 stars with 2232 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers highly value the 21 Cu. Ft. Garage Ready Convertible Upright Freezer, particularly its spacious interior and ideal size for various storage needs. The freezer's overall performance, capacity, convertibility between freezer and refrigerator, and easy temperature control are also appreciated. However, some customers have reported issues with the door not closing properly and the shelves not being adjustable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 2,232 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Excellent Convertible Freezer Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the height of the shortage due to the Pandemic, Best Buy came through with having these available , Never missed a delivery date , and didnt raise the price as other Big Box Depot stores did, A True American Company For American Workers and their Families. Large Enough to Hold 56 Gallons of Water Thank You

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      Thank you for taking the time out of your busy schedule to leave a review of the upright freezer. I am very pleased to know that you are enjoying the unit and pleased with the service provided by Best Buy. Kindly contact us if you have any questions or concerns.

      Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Convertibility, Size

    Rated 5 out of 5 stars

    Meat Frezeer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size and option making it as a whole fridge or freezer

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great Size Freezer/Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so glad we were able to get this Freezer/Refrigerator. It is really working great and is a nice large size especially at this time where we are trying to conserve food. I have enough storage to save any extra soup or baked goods I make. Really glad we have it.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      Awesome! It is a huge pleasure to read how satisfied you are with this upright convertible freezer/refrigerator and its storage capacity, we know how important this is to you. Please do not hesitate to reach us if you ever need any help with it, you can rest assured we are going to do always our best to assist you. Enjoy it!

      Eduardo L - Insignia Support

      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Delivered and Working Great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived as expected and actually a little early. No Damages or Scratches. Plugged it in and had it cooled to -4 f. within 45 minutes. More room than I actually know what to do with.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great freezer for garage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this a little over a month and it’s just want we were needing. Perfect size

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We're delighted to hear that our product is exactly what you needed and that the size is perfect for you. Your satisfaction is important to us, and we appreciate your support.

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge! I didn't realize how big this was until it was delivered. Delivery team did a great job communicating when they were coming - opened up the box so I could see everything was ok and set it in the garage. I have not tried to convert to a Refrigerator, but the Freezer works great. Wasn't sure if it would work in the garage, but it has been doing great with cold nights.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    The freezer is Roomy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fit in the space allotted, and has plenty of room for all my frozen food . I would like to compliment the delivery crew for their patience and expertise . I know it wasn’t easy getting the freezer into the area required, but they were very professional and punctual .

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! We are always so happy to read the comments of happy customers. So thank you for sharing your experience with the product and with the delivery crew. I hope you enjoy your purchase!

      Viridiana E.
      Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    so far, so good and expecting many years

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice freezer, lots of space, very tight door seal, works as expected (have had for only a couple of weeks) would like them to offer organization options - baskets as an example, would like the shelves to be adjustable (and the possibility to purchase more) fast delivery, delivery staff efficient, polite, friendly would recommend this freezer

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great Garage Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really great addition to my garage for storage of frozen foods. I am very happy with the purchase. I have not tried out the switch over to it being used for a refrigerator yet, but I am very happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working strong

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been looking for an extra garage freezer, and it has been a year to keep going strong. Door Display help control freezer without opening a door, is quiet not fancy but quite looking good.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Insignia Upright Freezer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are so pleased with our Insignia 21 Cu. Fr. Upright Freezer. It is spacious and perfect for our needs. If you are considering an upright freezer, please look at the Insignia.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Freezer/refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome freezer/refrigerator we bought a half of beef and it works really really well would recommend this product for anyone who asks about the item that we purchased it’s great and it only took a couple weeks to get in when other places said they couldn’t get freezers in due to the high demand and the COVID issue we had great product thanks Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gets really cold fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plugged the freezer in and set temp to -5, it was down to 0 in about 2 hours and is steady on -15 or so according to my freezer thermometer. One thing to note, this freezer is taller than most and a 3 foot door is pretty much required. Really like the outside control panel also. So far it is working perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Space

    Rated 5 out of 5 stars

    Frizzer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its big and nice will buy again its 76 inch tall a lot of room

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Satisfied with fridge/freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had this fridge very long, but so far I am very pleased.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We're glad to hear that you are pleased with the fridge so far. We appreciate your input and are happy to know that our product is meeting your expectations. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    Insignia 21 cu. ft. upright

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Insignia 21.0 Cu. Ft. Upright Convertible Freezer/Refrigerator is a great product. I bought it to use as a freezer, but like the fact that it can be converted to a refrigerator at the click of a button. It is exactly what I wanted. The time it took to order and receive it was AWESOME quick!! Love, love, love it!!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice upgrade from my old freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s huge, works great, looks nice The glass shelves and interior light are sweet I got it on sale and had some BestBuy bucks, great bargain!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love my freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how much space it has. It is quiet and has a great seal

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the right size for the space available. Readily available to replace the freezer that stopped working. The quick delivery helped save most items that were held in coolers (with dry ice) for 3 days.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    BEST freezer/refigerator!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST freezer/refigerator!!! It is amazing that you can go from one to the other. Very well designed for storage.

    I would recommend this to a friend