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Customer Ratings & Reviews

$699.99
Save $300
Comp. Value: $999.99

Customer reviews

Rating 4.7 out of 5 stars with 2232 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the 21 Cu. Ft. Garage Ready Convertible Upright Freezer, particularly its spacious interior and ideal size for various storage needs. The freezer's overall performance, capacity, convertibility between freezer and refrigerator, and easy temperature control are also appreciated. However, some customers have reported issues with the door not closing properly and the shelves not being adjustable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 2,232 reviews
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option for freezer and fridge when you are in need

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for your feedback! We're glad to hear that you find the Insignia™ 21 Cu. Ft. Garage Ready Convertible Upright Freezer to be a great option for both a freezer and fridge. It's wonderful to know that it's meeting your needs. We appreciate your support and hope you continue to enjoy the convenience it offers! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the size and price. Wish shelves were adjustable.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for your feedback! We're glad to hear that you like the size and price of your Insignia™ 21 Cu. Ft. Garage Ready Convertible Upright Freezer. We appreciate your suggestion about the adjustable shelves and will pass it along to our product team. If you have any other comments or need assistance, feel free to reach out. Enjoy your new freezer! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Cons mentioned:
    Door, Shelves

    Rated 3 out of 5 stars

    Upright freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The door is very hard to open. It would be nice if there were additional shelves. Had to buy storage bins to put freezer items in.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wrong fridge-too much trouble to return

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband isn’t fluent in English, I gave him the picture of the fridge we wanted. The salesperson sold my husband the wrong fridge, $50 less than the one we wanted, when the fridge arrived, it was snowing and such an inconvenience for the gentlemen to bring in that I did not call to return. In the future, Best Buy should have customers come out to the truck to confirm the item before it’s unpacked and delivered into the home - it’s not what we wanted but what we are stuck with, I would have gladly paid $50 more to get what I wanted

    No, I would not recommend this to a friend
  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    Great freezer for me.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's both a freezer or refrigerator, we are using it as a freezer. The items are rock hard which it perfect for us garage ready also.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Insignia freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer! Love the product and perfect size! Works amazing!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your positive experience with the Insignia™ 21 Cu. Ft. Garage Ready Convertible Upright Freezer! We’re thrilled to hear that you love the product and find it to be the perfect size for your needs.

      Your feedback is invaluable, and we appreciate you taking the time to highlight its performance. If you have any further insights or questions, feel free to reach out! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love my freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a very great surprise for the size and pro

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great freezer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are using this as a freezer. I am not a fan that you are not able to change the door swing.. other than that, this is the best freezer for the money in it’s class. It works great so far and has been staying steady on the temperature that I have it set on.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Happy and satisfied with purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator freezer is just what I was looking for. It took a while of searching. But I am happy with the purchase, honestly wish I could have 2 and get rid of my chest which is about 20 years old and also bought at Best Buy and has served me well.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    A great purchase.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using it as a freezer. I enjoy seeing many more of the foods I have stored in it compared to a chest freezer. No more lost and forgotten foods!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Insignia Refrigerator/Freezer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well and maintains the temperature. Best is that if you needed more freezer space it can become a freezer and vice versa

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its Perfect yes that's it truly gets cold fast runs Quiet and recovers after adding food. the door seal is better than most others I've used. thank you for such a great product. love it enough I'm buying a second one for a freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Large and easy to organize

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far! We have had two other upright dedicated freezers. This one is great, spacious, easy to keep things organized. Im happy with the product and it works good for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best freezer EVER!!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best freezer EVER!!! This is no lie! The thing keeps every at ZERO degrees and food stays fresh a long time. Door seals tight after opening.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this freeze, but I wish that it had one more shelf in it. The two bottom drawers are small.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Versatile

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve now purchased 3 of these. One for my home and 2 for my office. Love it. Highly recommended. In office using as refrigerators and at home alternate between fridge and freezer. Perfect for my needs and our office staff.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Jeff Novak

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent freezer and the icing on the cake was your delivery people. They are absolutely the greatest and should be complimented as representatives of Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what I was looking for. I like the idea that it can also be used as a refrigerator if you do t need the freezer

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer has worked great. My brother also bought one and has turned his into a fridge.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your positive experience with the Insignia™ 21 Cu. Ft. Garage Ready Convertible Upright Freezer! It’s fantastic to hear that it has worked great for you. This versatile appliance allows you to easily switch between freezer and refrigerator modes, accommodating your food storage needs. Whether you’re freezing fresh foods or keeping items cool, the convertible design provides flexibility. Plus, the garage-ready feature ensures reliable performance even in varying temperatures. If you have any more questions or need further assistance, feel free to ask! Enjoy your freezer! - Mae | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great freezer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Large size! Holds temp no problem.

    I would recommend this to a friend