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Customer Ratings & Reviews

$699.99
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The comparable value is $999.99

Customer reviews

Rating 4.7 out of 5 stars with 2282 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the 21 Cu. Ft. Garage Ready Convertible Upright Freezer, particularly its spacious interior and ideal size for various storage needs. The freezer's overall performance, capacity, convertibility between freezer and refrigerator, and easy temperature control are also appreciated. However, some customers have reported issues with the door not closing properly and the shelves not being adjustable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 2,282 reviews
  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    a win/win purchase - either a freezer/refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great flexibility with this model - refrigerator or freezer. I really like the shelving - holds all sizes of food items.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    We love it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer. Has a lot of room and we are planning on getting another one to act as our back up fridge

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Paz1, that's fantastic news! The Insignia™ 21 Cu. Ft. Garage Ready Convertible Upright Freezer sounds like a perfect fit for your needs. With that much space, you can definitely stock up on frozen goods and keep them well-organized. Sharing more details might help others who are considering this freezer model. We appreciate you being a customer! Have a nice day! - James | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    nice convertible freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice big freezer easy control panel works as refrigerator or freezer

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your positive feedback! We’re thrilled to hear that you’re enjoying our versatile freezer. The easy-to-use control panel makes it convenient to switch between refrigerator and freezer modes. Your satisfaction is our priority, and we look forward to serving you again. - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Longtime customer of Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty nice looking, quiet, easy install, instant working ( after new product two hours cool down period). Good product. I will recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the size and price. Wish shelves were adjustable.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for your feedback! We're glad to hear that you like the size and price of your Insignia™ 21 Cu. Ft. Garage Ready Convertible Upright Freezer. We appreciate your suggestion about the adjustable shelves and will pass it along to our product team. If you have any other comments or need assistance, feel free to reach out. Enjoy your new freezer! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    You need one :)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift giving made easy thanks to the help and service of Best Buy. They love the convenience of having a fridge or a freezer depending on their needs….

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 3 out of 5 stars

    Not great quality but I have no real choice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent but only goes down to 35 degrees. Thermometer inside read 38. I called Best buy and they were going to send a tech out. Never die, they cancelled. The dot would not shut no matter how much I lifted the feet. Ended up having to add another inch to get it to shut on it's own. I tried to get a replacement but apparently no where in the USA did best buy have another one. I have a stand up freezer do having just a fridge fits my home. Would probably not buy a fridge from best buy again.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      This is a convertible Fridge/Freezer appliance. When initially set up, it will operate as a fridge which is likely why its internal temp is at 35F. If you would like to use it as a freezer, enable the freezer mode via the front control panel per directions in the manual. Please ensure the appliance is on level ground for the door to close properly.

      Thank you. BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Just the right size!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer is just thr right size. I love it. Would recommend it to a family,as well as a single person,like myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garage ready freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent freezer for garage. Like that it cN convert to refrigerator. Really big.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Big freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice freezer, very big, easy to setup, had it delivered and that also was great, they unboxed and put it in its plac

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Amazing freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this freezer. I have a large family and the ability to use as an extra fridge or freezer is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice open design, glass drawers the in the bottom, the light inside is a great feature it's bright enough to see throughout the shelves they come out for easy cleaning and the alarm for the door if it's left open it's also a great feature so far so good highly recommend

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your detailed feedback. We are delighted to hear that you appreciate the open design, glass drawers, and the bright interior light. The easy-to-clean shelves and the door alarm are indeed great features. Your recommendation means a lot to us. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great and versatile product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are using the refrig/freezer as a full freezer and we love it! So roomy. Like that the shelves are so easy to move and you can organize all items easily. I like being able to see everything, instead of digging through our chest freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Perfect Garage Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Freezer was specifically purchased to be used in our garage as a secondary freezer. It is easy to use and has done a great job at keeping our frozen foods frozen. It also has a very large capacity which is great for what we needed it for!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love my freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a very great surprise for the size and pro

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Freezer/Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such a perfect Freezer/Refrigerator. It has quick freeze and love the ventilation on each shelf.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pleased customer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased two of these, and I couldn’t be more happy with them. They are very attractive to look at, and they work very very well.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    Great freezer/refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer! Delivery was on time and smooth. I like that I can change it from freezer to refrigerator if the need arises.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    the best freezer i ever had

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great freezer fits perfectly on a small space lots of space for frozen foods great organized. i will eventually buy another one

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice deep freezer. Very large, good temperature display. I just got it so I hope it hold up and last a long time.

    I would recommend this to a friend