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Customer Ratings & Reviews

$699.99
Save $300
Comp. Value: $999.99

Customer reviews

Rating 4.7 out of 5 stars with 2232 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the 21 Cu. Ft. Garage Ready Convertible Upright Freezer, particularly its spacious interior and ideal size for various storage needs. The freezer's overall performance, capacity, convertibility between freezer and refrigerator, and easy temperature control are also appreciated. However, some customers have reported issues with the door not closing properly and the shelves not being adjustable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 2,232 reviews
  • Rated 5 out of 5 stars

    Best servive for good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the design of the freezer. Look very fancy in the garage. Good service of delivery from best buy. The staff were very helpful. Strongly recommend to buy the product together with the service for delivery and installation.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We're so glad you're loving the freezer's design! It's fantastic to hear it looks great in your garage. We also appreciate you highlighting the excellent delivery and installation service from Best Buy. We work closely with them to ensure a smooth experience, and we're thrilled it met your expectations. Thanks for the strong recommendation! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great freezer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this freezer I have a larger family and that to make a space for my daughter and her boyfriend food, this freezer is perfect allowing us to separate our food. Keeps food frozen without ice built-up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Longtime customer of Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty nice looking, quiet, easy install, instant working ( after new product two hours cool down period). Good product. I will recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Freezer for any home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer at a great price. Looked for weeks at many other stores and online. Came across this freezer on Best Buy website. Went to local Best Buy and bought on the spot. So glad I did it is awesome.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi DonaldeS,

      Thank you for your wonderful feedback on the Insignia™ 21 Cu. Ft. Garage Ready Convertible Upright Freezer! We're delighted to hear that you found it to be a great value and that it met your expectations after your extensive search. It's fantastic to know that you're happy with your purchase.

      If you have any questions or need further assistance, please feel free to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    What a dynamo!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Freezer delivers! It's HUGE! Love the digital temp gauge on the outside too. Very sturdily made. And the guys who delivered it and set it up? Stellar!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer i purchased was at a great price and works awesome. Delivery and set up was prompt and good.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Perfect purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer was delivered just as scheduled. Plugged the freezer in, verified the temperature was accurate and filled it with food. It has worked perfect since then. Fits perfectly into the spot we picked in the garage. This purchase has saved us many trips to the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with my purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Works great adjustable temperature to make a freezer or refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    Great freezer/refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer! Delivery was on time and smooth. I like that I can change it from freezer to refrigerator if the need arises.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good upright Freezer.. Quite and seems to be very energy efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Wonderful freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's working great so far! The size is perfect and the outside display and controls are wonderful

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    the best freezer i ever had

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great freezer fits perfectly on a small space lots of space for frozen foods great organized. i will eventually buy another one

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pleased customer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased two of these, and I couldn’t be more happy with them. They are very attractive to look at, and they work very very well.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this freezer. I had a deep freeze before always wanted a stand up freezer. I'm so glad I got this freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great freezer, very big! Very pretty as well.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Huge freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer is amazing! Planning to buy another one to use as refrigerator!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi MayelinB, thank you so much for your feedback! It's lovely that you are enjoying your freezer. It's great to hear that you are considering purchasing another one to use as a refrigerator. Your satisfaction is our top priority, and we are always here to help with any additional products or information you may need. Thank you for choosing our products! -Carlo, Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Works nicely.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean.. Its a freezer yahll. Its a massive freezer for the price. I have this one and its 13 cu/ft baby brother. Both work great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything i wanted when i chose this model I actually purchased 2 one to use as a refrigerator and one ad a freezer bery happy customer no issues or problems not loud very functional

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Upright freezer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give it 5 star it’s amazing for my family of 7 so much space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New technology in Freezer are great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as big as my previous freezer, but it holds almost the same. Plus the glass shelves work better as you can see each section. It's in my garage so the monitoring can be done via my Alexa so I know if everything is working.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review of the Insignia™ 21 Cu. Ft. Garage Ready Convertible Upright Freezer. We're pleased to hear that the new technology and glass shelves are enhancing your experience, making it easier to see each section. It's great to know that the Alexa monitoring feature is helping you keep track of everything in your garage. Your feedback is valuable and helps us continue to improve our products. Ivy | Insignia Support BBY-ExBrand_Insignia