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Customer Ratings & Reviews

$699.99
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Customer reviews

Rating 4.7 out of 5 stars with 2282 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers highly value the 21 Cu. Ft. Garage Ready Convertible Upright Freezer, particularly its spacious interior and ideal size for various storage needs. The freezer's overall performance, capacity, convertibility between freezer and refrigerator, and easy temperature control are also appreciated. However, some customers have reported issues with the door not closing properly and the shelves not being adjustable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 2,282 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    cavernous

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your looking for extra freezer or refrigerator space in your laundry room or garage, look no further. These things are cavernous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works as advertised, and it has been great so far. My wife struggles with the door a bit simply because the door has such a tight seal, but it's not a handicap by any means.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, user554260! We're glad to hear the freezer is performing well and living up to expectations. That strong door seal is designed to keep everything efficiently cooled, though we understand it can take a little extra effort to open. We appreciate your feedback and are happy the unit is working great for your needs. Tine | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Amazing brand

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing freezer, can be use as both refrigerator and freezer whichever you prefer. I recommend 100%

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are thrilled to hear that you find the freezer amazing and versatile. Your recommendation means a lot to us. We are committed to providing high-quality products that meet your needs and expectations. If you have any further comments or suggestions, please feel free to share them with us. Your input helps us to continue improving our products and services. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new upright freezer. It's in the garage. All we had to do was to plug it in. There is plenty of room inside. Although we've only had it for a couple of months we are very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Huge freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer is amazing! Planning to buy another one to use as refrigerator!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi MayelinB, thank you so much for your feedback! It's lovely that you are enjoying your freezer. It's great to hear that you are considering purchasing another one to use as a refrigerator. Your satisfaction is our top priority, and we are always here to help with any additional products or information you may need. Thank you for choosing our products! -Carlo, Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Garage Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this unit is great. Kind of anxious to see how it does in the winter since my garage isn’t heated and it detached. Not to mention it’s a huge freezer. I shouldn’t have any problems fitting half of beef or 450lbs of meat in it.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great upright freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been almost a month and it is working so far so good. I bought it as a result of Covid-19 to minimize my trip to the supermarket. It’s more bigger than expected which I’m glad for it because I can store more food. I’m truly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    They do the job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 of these as we are a large family. I love the fact I have each for a freezer/refrigerator. Now I can buy bulk and not have to worry about the long winters here in Mn! Plenty of food for storage.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Feeezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much room and we like the fact that at a touch of a button, you can turn it in to a refrigerator

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Working great so far in the garage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased two of these for my garage to have a beer fridge and a freezer for food. They great. BUT it only gets 4 stars because the handle isn't reversible. I would have loved for these to open like a normal fridge side by side instead I have to close one to get into the other. But still great!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for the thoughtful feedback! We're glad to hear that the fridge and freezer are working great for your garage setup. We appreciate your note about the non-reversible handles—it's helpful insight as we continue to improve our designs. It's great to know that despite that, you're still enjoying the convenience and performance of both units.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Great Freezer, Horrible Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this only a week ago and so far the freezer works great. When we purchased this, we intended to use it only as a Freezer, not a Refrigerator. As a freezer this would have been a 5 star rating, but because they advertise it as also a refrigerator which does not work well, it drug down the rating. Before we purchased it we read several negative reviews about it not getting cold enough to be a refrigerator. So just for checking purposes when we first set it up, we set it to refrigerator mode and set the thermostat down to 35 degrees F., which is the lowest setting in the refrigerator mode. I checked the temperature twice with a separate thermometer. The first time it was at 36 F., and after all night it was 40 F. which is way too hot for a refrigerator. In the freezer mode the thermostat can go from -10 to +11 degrees F. We set it at 0 F. and have checked the temperature several times and it varied between -2 and +2 F., so it works great. Also the auto defrost so far works great. Ordering is easy, prices are competitive, and the delivery guys did well, were information and helpful. Also to my knowledge, Best Buy does not suppress free speech for which they disagree politically like Amazon.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Huge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this model for the size, and believe me this thing is massive! So far its doing a great job! A family of seven needs a big freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and a lot of room I have a half of beef and a whole hog with room extra

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    Great fridge / freezer option!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great addition to our house. The option to use it as a fridge or a freezer is a bonus.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Freezer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice unit for the price. Work great!! Best Buy did a great job on delivery. On time and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd one I've purchased for my clinics. It's amazing. Easy to maintain.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your feedback! I’m glad to hear that the product has been working well for your clinics. Ease of maintenance is definitely an important factor, and it’s great to know that it meets your expectations. If you have any other questions or need further assistance, feel free to ask

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great Freezer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Deal. Bought for my bay house and keeps all my fish at right temperature

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    Insigina 21 cubic freezer/fridge.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the freezer it can turn into a fridge, which can come in handy during harvesting season.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Pleased customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this freezer! It is the right size for the storage I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing freezer. Best value on the market. Should have got 2 and made them side by side

    I would recommend this to a friend