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Customer Ratings & Reviews

$699.99
Save $300
Comp. Value: $999.99

Customer reviews

Rating 4.7 out of 5 stars with 2232 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the 21 Cu. Ft. Garage Ready Convertible Upright Freezer, particularly its spacious interior and ideal size for various storage needs. The freezer's overall performance, capacity, convertibility between freezer and refrigerator, and easy temperature control are also appreciated. However, some customers have reported issues with the door not closing properly and the shelves not being adjustable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 2,232 reviews
  • Cons mentioned:
    Door

    Rated 4 out of 5 stars

    Questioning audio alarm for door

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using as a freezer. Supposed to have a audio notice if the door is not sealed. Unfortunately for us, the door was left open just a fraction and we only discovered it the next day. there was no audio alarm, and if we hadn't been showing a friend the new freezer we might have lost over $1400 worth of frozen food as well as a brand new 1/2 side of beef.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Shelves

    Rated 2 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer works well but the shelves are so far apart that you can't stack items easily, organize them or find them. Everything gets jammed together. I tried buying adjustable shelves to insert but they don't help.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Huge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this model for the size, and believe me this thing is massive! So far its doing a great job! A family of seven needs a big freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer/ refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer. Great value. Works really good. I am looking at purchasing a second one

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Convertible fridge/freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good bought it to use it as fridge and works perfectly fine so much space.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Highly Recommend!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this huge freezer and its capacity to flip from a refrigerator to freezer as needed. Now that I have 1 I need another and they don't have any in stock. Will wait for them to hopefully come back.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good fridge and/or freezer option with few caveats

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased two (via separate orders) of this item, one to use as a freezer and one as a fridge. Both arrived in good order. We didn't actually unbox them until about 9 months later (we were waiting for our new home to be built) and initially the one setup as a freezer wasn't cooling enough - wouldn't get below 40 degrees - so we did a warranty request and the entire unit was replaced with a brand new one (still in the box) and that replacement has worked flawlessly for about 5 months now. The one setup as a fridge has worked just fine from the beginning. The only (other) problem we've had is that (as has been stated in other reviews) the plastic bracket that holds the two drawers at the bottom has broken on the fridge (after about 5 months) under the weight of the drawers (even though nothing THAT heavy - e.g., cheese, carrots, celery - has been stored in them). I'm currently in the process of trying to see if Insignia will repair this apparent "design flaw", even though we're now about a month outside of the one year manufacturer's warranty. Overall, we're still happy with our setup and choice of units.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upright Freezer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    impressive equipment, works well in my garage. I loved the temperature indicator

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello RainierC, we are so happy to hear that you are having a great experience in your new Insignia™ - 21 Cu. Ft. Garage Ready Convertible Upright Freezer. Having a reliable freezer with a temperature indicator is indeed impressive, especially if you're using it in a garage where temperature fluctuations can sometimes be a concern. If you have any questions, feel free to reach out to us. Were happy to help! Patricia | Insignia Support https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    Great space

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That it can act as a fridge or freezer. Great space for all needs for a big family!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    21 cf Insignia freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the 21 cf Insignia freezer. Love the shelves and storage bins. Great delivery.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using it as a refrigerator since being delivered. Plenty of room that we needed compared to having the conventional refrigerator freezer in one combo. Will be buying another one to use strictly as a freezer

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Glad to have jt

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Plenty of room. Bought a 1/4 cow. Next time I’ll go with a half

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item is perfect and very good quality is little cheap

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for the laboratory I work in where we use it to store refrigerated reagents. It's spacious enough for containers of varying size and the convertible feature is a nice option for the future if we need it. Curious to see how the temperature will fluctuate over time, but so far no alarms have shown any significant increases or decreases.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    convertible freezer-refridgerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this. great space. cools quickly. door seal is tight but overall great choice. would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator/Freezer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit works great,we have it running as a freezer and it's working fine, it is very quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Better than I expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than I expected It’s real nice freezer can’t go wrong with it I got it in my garage and it is full of meat is money for your value trust me if you don’t believe me go buy one yourself and you’ll see see

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    IDK why I didn’t bought this before

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Massive capacity + garage ready . No need to say more, I was sick of issues with previous freezer during hot summer days in Texas

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Deep freeze

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutley love this. It fits half a cow and does a great job keeping it frozen.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Emma, we sincerely appreciate your business and your valuable feedback. Many thanks for the 5-star rating. If there’s anything we can do to improve our offering, please let us know!

      Carlo | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    garage freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works as expected. we use it as drink fridge, kids love it. holds plenty of gallons, bottles etc.. door storage is perfect for kids drinks

    I would recommend this to a friend