Customer Ratings & Reviews
- Model:
- NS-24F202NA22
- SKU:
- 6446230
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.3 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers recognize the 24" Class F20 Series LED Full HD Smart Fire TV's excellent picture quality, ease of use, and compact size as significant strengths. Many appreciate its affordability and the convenient smart TV features. However, some users experienced issues with the remote control's functionality and occasional app performance problems. A few also reported slowdowns or interruptions during streaming.
This summary was generated by AI based on customer reviews.
Sound issues make this a poor buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this TV to use in my office. Sound frequently goes to heavy static, and is exacerbated when the soundbar is attached. (I tried both ways to see if it was the soundbar. It wasn't.) Apps are slow to load, UI to control sound settings is awful. But I need a 24inch tv so I will probably have to exchange for a new one.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Musicmama,
Thank you for taking the time to review our Insignia™ - 24" Class F20 Series LED Full HD Smart Fire TV, we're very sorry to read you are experiencing this issue with one of our products. We would be happy to troubleshoot it and check your options for you. Please feel free to contact us at 1 (877) 467-4289 Daily 8am - 9pm CT, and we will gladly assist you in the best way possible.
Chelsea
Insignia Support
http://www.insigniaproducts.com/
- Cons mentioned:Speed
Super Slow TV
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exceptionally slow. Takes forever to start or load
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi RyanJ,
Thank you for taking the time to review our Insignia™ - 24" Class F20 Series LED Full HD Smart Fire TV. I understand you found it uncomfortable to use since it takes time to start or load and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Need to choose input every time you turn it on
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Every time you turn on this TV you must choose which input you plan on using HDMI 1, 2 etc. They must have made it purposely incompatible with a Roku which I have plugged into HDMI 1. I don't want any of the streaming or fire TV features. Just want to plug my Roku into HDMI and use it. But it doesn't work that way. Returning. Zero Stars if I could.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review. To change the TV to power up directly to the last input setting, press the Home button on your remote control and select the Settings menu. Then select the Display & Sounds menu and change the Power On setting to Last Input. With this new setting, the TV will power up to the last input that was watched.
Someone needs to care more or care
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this was supposed to be an open box item in excellent condition. It arrived in a box that had small pieces of sheetrock and dirt in it. The item itself was broken at the top of the screen and the screen had numerous scratches on it. I am not sure I would buy an open box item ever again.
No, I would not recommend this to a friendStay away.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is hot, steamy, trash. Worked for about a year and a half, then the sound crapped out. Cuts in and out now. Not to mention it's slower than a phone from 10yrs ago. Save your money and buy something else.
No, I would not recommend this to a friend24 inch Insignia Fire TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The response is very slow when loading an App or streaming.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 24" Class F20 Series LED Full HD Smart Fire TV, we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.
Insignia Support
Shella
www.insigniaproducts.com/support
Returned
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the Insignia 24 inch TV - I had to return it for the following reasons (after continually thinking these problems were just a one time fluke): Didn't always turn on Sound didn't always come on. Screen froze (this was the last straw).
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Returned,
Thank you for the feedback. We would like to extend our sincerest apologies if we did not meet your expectation towards the product.Rest assured we are working to improve this product. For any questions, do not hesitate in reaching us at https://www.insigniaproducts.com/contact-us.
Insignia Support,
Merjorie
www.insigniaproducts.com/support
Warning! Do not purchase!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV was purchased in August 2022. Didn’t make it 6 mos! TV doesn’t work anymore, screen goes black then it shows the word “Insiginia”, try’s to load up, then back n forth to black screen white screen!
No, I would not recommend this to a friendDon't Buy - Poor Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would give zero stars if allowed. Bought it for a Christmas gift on Dec 16, opened on Christmas Day, became intermittent with random times it turned off, went to return it and was told it was past the 30 days and could only get store credit. Will never buy from Best Buy again! Customer service no help.
No, I would not recommend this to a friendInsignia TV's
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor Quality terrible picture, returned within two days! Don''t even consider it!
No, I would not recommend this to a friendTv review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately I am not happy with the tv, its not working correctly and I am having to wait now 2 more weeks to get an appointment at my local store so they can verify whats going on with it.I have only had it less than 1 month. Signed unhappy customer
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
Thank you for the review. We apologize for what happened.
Renee
Insignia Support
TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV was defective...returned it on 2/3/22..........
No, I would not recommend this to a friendBuyer beware
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Constantly will close out streaming apps and restart tv. Cannot get Alexa to not link and play walhat is requested from an echo
No, I would not recommend this to a friendNone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nobody should have to choose an input to turn on their tv. Stupid Jeff Bezos is trying to take over our world and everyone is constantly invading our privacy. Dont buy this tv. Tv has gliches too.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Jean,
Thank you for the feedback. We do apologize if you didn't like the product.
Insignia Support,
Renee
Frustrated
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I should have listened to the one star reviews. This TV turns itself off all the time. It's very frustrating when you're watching a show and the TV turns off and you have to try to find the place you were watching.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the 24" Fire TV. I am sorry to read that you are having issues with the unit. Kindly contact us to be able to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Slow performance
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality, very slow response when turning on/off switching apps even when next to WiFi router. Would not recommend
No, I would not recommend this to a friendInsignia TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV to put Spectrum TV app on it. Found out you can't put Spectrum TV app on a Fire TV, so it was returned. Never had a chance to use it or see picture quality.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
I am so sorry to hear that your experience with our Insignia™ - 24" Class F20 Series LED Full HD Smart Fire TV. We appreciate your trust in our products and the time you took to share your experience with it. I'm really sorry to read that you are experiencing this issue with one of our products. Customer satisfaction is our top priority, and I am truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be. We truly appreciate your feedback, please feel free to reach out to us if you have any questions or doubts.
Insignia Support
Louise
www.insigniaproducts.com/support
Not what I expected
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is not a good TV at all, it is very low meaning you have to turn it all the way up to 100 percent to even hear it. I wish I would have gotten another brand.
No, I would not recommend this to a friendGreat product, but condition not as advertised
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this as open-box; Best Buy marked it in excellent condition, but it had indentation on the edges of the frame and looked to be in moderately used condition.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi There!
Thank you for taking the time to review our Insignia - 24" Class F20 Series LED Full HD Smart Fire TV, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Alvin
www.insigniaproducts.com/support
Don't Waste your money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not recommend. Does not mirror. Will not pickup bluetooth signal from Samsung products. And... its non returnable after 2 weeks.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .The Bluetooth on TV supports connecting to the Remote Control and Soundbar/TWS earphone only.
