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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1013 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the 24" Class F20 Series LED Full HD Smart Fire TV's excellent picture quality, ease of use, and compact size as significant strengths. Many appreciate its affordability and the convenient smart TV features. However, some users experienced issues with the remote control's functionality and occasional app performance problems. A few also reported slowdowns or interruptions during streaming.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,013 of 1,013 reviews
  • Rated 4 out of 5 stars

    Does what is needed.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it as a monitor. It does that fine. I just wish the audio was richer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ???

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift and according to my sister it's working fine right now.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    24 in tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv for the price. But sound keeps shutting off from time to time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    got a great deal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this TV as my desktop monitor, so far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WOW

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Very Pleased! Glad That I Chose This Brand

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Haven't opened it yet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's still in the box because I haven't had time to mount it yet. I am just tired of Best Buy requesting/reminding me to do a review, so hopefully this will cause it to stop.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Superb TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not going to spend all evening trying to type

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv. Works great as my monitor for work.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Faulty TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this TV by mail. Box was in good condition. Took it out of the box, set it up with wifi, etc. it was on 5 minutes and done. I went on line to try to fix the problem to no avail. This is the 2nd Insignia TV I’ve purchased from Best Buy that stopped working right after purchase. Very disappointed.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi,

      Thank you for taking the time to review our Insignia™ - 24" Class F20 Series LED Full HD Smart Fire TV. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.


      Insignia Products
      Nikki
      https://insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Worst TV ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite updates this tv crashes all. The. Time. If it wasn't attached to a bracket, I would have thrown it off a cliff a long time ago.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    24”TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can not get one channel to get a picture, only volume. Good TV other than that.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing but problems. Watched tv all day through my phone hot spot. Turned it off and was not able to watch again. It keeps saying can't conect to amazon. Same phone, same spot, same internet but won't connect anymore. Peace of Junk!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      Thank you for your review. I'm sorry to hear that you had a frustrating experience, but I really appreciate you bringing this issue to my attention. Your feedback will be greatly appreciated. Just visit our website at www.insigniaproducts.com/support.

      Insignia Support,
      Merjorie
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Came broken

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came broken. The screen is cracked. I deleted my receipt so I don’t know if I can even return it.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there,

      Thank you for taking time to write a review our Insignia™ - 24" Class F20 Series LED Full HD Smart Fire TV. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction.

      Dina || Insignia Support || https://www.insigniaproducts.com/ BBY-ExBrand_Insignia

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