Customer Ratings & Reviews
- Model:
- NS-24DF310NA19
- SKU:
- 6247347
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the 24” Class LED HD Smart Fire TV Edition TV for its exceptional picture quality, easy setup process, and affordable price. Many customers have praised the TV's display, describing it as "great" and "good quality." The simple setup process has also been widely appreciated, with users describing it as "easy." Additionally, the TV's size has been noted as a positive aspect, with some customers finding it to be a suitable size for use as a computer monitor.
This summary was generated by AI based on customer reviews.
24” tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got a 24” tv but wish I would have gotten the 32” tv but otherwise tv is ok
I would recommend this to a friendSo many extras. I'll need a instructions to run it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would be nice to include an instruction booklet for all the extra features.
No, I would not recommend this to a friend- Cons mentioned:Remote control
A bad smell that doesn’t go away/
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to understand/horrible smell that’s coming from tv when turned on//interference from remote on older tv that turns on new/disappointing...Not satisfied
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you very much for taking the time to review our Fire TV Edition. I know that this could be an unpleasant situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
Decent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Using this tv so my daughter can watch her baby shark in her room
I would recommend this to a friendBad odor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Insignia was taken out of the box and has been out for3 weeks now and it is off gassing so bad that I will probably have to return it Can't stand being in the same room with it. Device seems to work OK but the smells is just unbearable (haven't watched anything on it yet).
No, I would not recommend this to a friendIt's a tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it for my three year old daughter to watch movies on
I would recommend this to a friendOk for the money
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works ok for the money, the tuning system is very inconvenient.
I would recommend this to a friendGreat for college
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Right size for room for teenagers to use for entertainment
I would recommend this to a friendGets the job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would prefer it if the tv would just automatically go to HDMI 1.
I would recommend this to a friendDifficulty in pairing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is nice but I can’t get it to operate through my DISH network. The sound is very low and cannot get it to be “normal”. I have to put the sound over 50% to hear normally. Be tried everything and am frustrated
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Patsy,
Thank you for writing a review for our 24" LED Fire TV. I apologize for the inconvenience that you have been experiencing with the volume on your Fire TV, but do not worry, for this kind of situation we have a special customer service team that can help you find a solution to this issue. To contact them all you need to do is follow the link that I will leave down below, there you can find all the information to contact them via phone call or e-mail.
Carlos O - Insignia support.
https://www.insigniaproducts.com/contact-us
I was sold a tv that did not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy sold me a tv that did not work. Out of the box item. Ok, fine. Someone purchased it and returned it without the box. I got a “deal”, but it’s not a deal IF IT DOES NOT WORK. For this, I am very disappointed. When I went to return it the cashier tried to tell me I wasn’t within the 15 days I was given to return it. That’s because I had to special order 2 remotes to see which would work. So I had to demand management help with my transaction to get a full refund after I was only offered store credit by the initial cashier. Very bad experience over all. I advised them to please stop selling that tv and have I looked at and/or repaired before attempting another sale.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for taking the time out of your busy schedule to leave a review of the 24" Fire TV. I am truly sorry to read that you are having issues with the unit. We comprehend that this is very frustrating situation. Kindly contact us to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
- Pros mentioned:Price
didn't work had to return next day.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.disappointed that it didn't work because it was at a great price but the return process was very easy and I understand that these things happen sometimes. Seems to be common with the Fire TV edition.
No, I would not recommend this to a friend Geek Squad certified Insignia TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review."Geek Squad Certified Open Box items go through a 20+ point inspection to ensure that the device: Is fully operational and in "like-new" condition. Includes all parts and accessories. Is restored to original manufacturer specifications. Is professionally cleaned and re-packaged." I am extremely disappointed in ability of the Geek Squad to "certify" an open box item. The TV was poorly packaged, not clean, missing the power cord and had the batteries in the remote. Fortunately for me, I had a spare power cord from another electronic item that fit. Otherwise I would have returned the TV. The TV works and is okay but not "like new" and free of blemishes. Next time, I'll spend the extra few bucks and buy new in the box.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! I am sorry to read that about your experience with an "Open Box" item. We understand that even in these cases, you expect a quality product with all the accessories, so your feedback will help us check ways to ensure that for our customers.
Viri E. Insignia Support. https://www.insigniaproducts.com/contact-us
CC ability
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t know why Insignis has problems setting up the closed captioning function. I’ve had 2 different ones and they both do not hold the closed captioning. I had promised myself never to by another one because of the challenge and this time I’m sticking to it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! I am sorry to read that you are having some issues with the closed captioning feature. For us to be able to help you set this up, please contact us on the link below. Viri E. Insignia Support. https://www.insigniaproducts.com/contact-us
Small tv for kitchen.excellent value.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Utilizes Amazon fire.does not function15% of the time.
No, I would not recommend this to a friendNo issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No issue setting it up and putting back in the box
I would recommend this to a friendFire TV
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Fire TV does not come with enough internal memory (8 GB) to download necessary apps for streaming programs. Of the 8 GB less than half is available for use, the rest is used by Amazon ;o(
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, thank you for taking the time to leave a quick review of the 24" Class LED Smart Fire TV. I am sorry to read that you are having memory issues with your TV, I know how frustrating this may be when trying to enjoy your streaming services. Please feel free to give us a call at 1-877-467-4289 so we can assist you with choosing a compatible external memory drive.
Inexplicable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Invariably, the television blacks out or shuts off while watching a program. And, its happening with more frequency. The set was purchased in part due to good ratings and it hasn't performed well.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Rickjc,
Our customers feedback is our priority, I understand what you're going through, buying a TV that shuts off can be more then frustrating and this should not be happening. I do recommend that you contact us at Insignia so that we can determine the resolution.
https://www.insigniaproducts.com/contact-us
Brian C. -Insignia Support
Would give zero if I could
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had less than a year. Sat on my tv stand, goes black then when I turn on shows broken screen. No problem, less than a year old, plus bought extra warranty. Wrong. Geek squad tells me not covered by warranty. Even worse, my extra warranty ran consecutively not concurrently, so my extended warranty that’s never used is pro rated. How silly is that to buy an extra warranty. Save your money on this brand and definitely steer clear from any Best Buy warranty.
No, I would not recommend this to a friendSmells....difficult to set up.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took 4 hours with phone assist. It has an awful smell. Still is difficult to turn on to correct cable station. Sound has to go to 100 to be loud.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, mommy123456.
I am definitely sorry to read about this. In an ongoing effort to provide the best possible experience with your product, I would really love to provide you with alternatives for your TV. This is why I kindly as you to reach us at https://www.insigniaproducts.com/contact-us so we can properly assist you.
Alexander G. - Insignia Support