Customer Ratings & Reviews
- Model:
- NS-24DF310NA19
- SKU:
- 6247347
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the 24” Class LED HD Smart Fire TV Edition TV for its exceptional picture quality, easy setup process, and affordable price. Many customers have praised the TV's display, describing it as "great" and "good quality." The simple setup process has also been widely appreciated, with users describing it as "easy." Additionally, the TV's size has been noted as a positive aspect, with some customers finding it to be a suitable size for use as a computer monitor.
This summary was generated by AI based on customer reviews.
was not satisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had Geek Squad come tried to setup scan to email on my cannon imageclass printer. He had to call cannon. still doesn,t work right. Have to scan to my documents to email, While he was here I asked him to look at my new insignia tv I just bought. Still doesn't work right. So much for your geek squad.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! I understand that you need assistance with your TV, and so, I would like to suggest that you contact us on the link below, so we can help you with any situation that you have. Viri E. Insignia Support. https://www.insigniaproducts.com/contact-us
It turns on and off
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So I both it less than a month now and I noticed that it turns off and on. The say I can't return it anymore but why is it that something I bought less than a month ago is not working. I was going to buy two more little TV for the kitchen and guest room but I don't want to waste my money again
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Shae,
Thank you so much for taking the time to review our Fire TV. I am sorry to see that the unit is having this behavior. For you be informed I am glad to tell you that you got an extended warranty for more information please feel free to contact us at 877-467-4289 for your warranty needs and we will be happy to assist you.
-Arin. A
Insignia Support
Contact us: https://www.insigniaproducts.com/contact-us
Nice tv but didnt get the free echo dot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only got half the order and they kept the full amount of money. Lured in by getting something with the purchase, only to not get it.
No, I would not recommend this to a friendPiece of crap TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage TV in a box. Save your money. This is the most buggy, and unstable product I've owned. Wireless takes up to 3 to 4 minutes to connect every time you power up the TV. Also very slow Firetv interface.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you so much for sharing your experience with our 24" Fire TV! We understand how frustrating is when a product does not work as expected. We would love to be able to assist you further! Please feel free to contact us at the link below.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Not compatible with Youtube TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has taken me over a month to get to the simple result...Amazon won't allow Youtube TV on their TVs. Very disappointed....wasted my money!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for your time. I understand that a new product is an exciting purchase for it to be ruined in a second. However, we want to help you get what you need for you to enjoy your unit, please don't hesitate to reach our customer service line, we want to help get through this.
-Arin A.
Insignia Support
Contact us: https://www.insigniaproducts.com/contact-us
Do not buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.no sound on cable or streaming wifi. Told it was my coax cable, but then no sound streaming either. Brought back, then told there's a firmware issue with the Gire stick..... just returned
No, I would not recommend this to a friendDon't buy this brand
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a Christmas present opened and used less than a month already has problems and Best Buy just told me to call the company am working with them to see what they will do
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Nana, Thanks you very much for taking the time to review our TV. I know that this could be an unfortunate situation, but please let us know more about this situation by contacting us, so we can check for the best solutions available for you. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
Junk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv stopped connecting to WiFi 3 weeks after I purchased it. Best Buy will not return it. Will never shop with them again
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Junk,
Thank you so much for providing us with your review on this TV, it pains me to hear that you are having these type of issues with it. I can assure you that this is not normal and it needs to be repaired. Please contact us at Insignia so that you can receive the proper help you need.
https://www.insigniaproducts.com/contact-us
Brian C. -Insignia Support
Had to return it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Strange sounds intermittently sounding like a pulsating machine gun, tech support had no explanation or solution for it. Insignia never again, got a Toshiba instead after the exchange.
No, I would not recommend this to a friendTerrible TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is hard to use, Alexa continuously brings up the wrong channel, it will not detect all the channels available on my cable. I think this will go back to Best Buy.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Bestbuyguy19,
Thank you for taking the time out of your day to give us your intake on the television, I understand that this can be very frustrating. However, I must say that this TV has many features that control it and can be changed. Please contact us at Insignia at 877-467-4289 so that we can see if anything can be done to fix the issues that you are having.
Brian C. -Insignia Support
wont stay connected
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.every things great about this tv except its not smart.....it wont stay connected to internet so i returned
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Benjamin!
Thank you for taking your time to write your review about out 24" Fire TV Edition. We understand how frustrating it is when you have a new product you are excited to use and it has any malfunction. I hope you can give us another opportunity with our models, I know you won't be disappointed. In the future, if you have any questions or concerns you are more than welcome to reach us at the link below.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
TV remote did not work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv remote did not work, and they did not have another in stock. Returned for another Brand. Best Buy made the transactions were very easy.
No, I would not recommend this to a friendInsignia TV connectivity issue
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Less than a year in the device won't connect to the internet and it's not a home-based connectivity issue.
No, I would not recommend this to a friendToo small, lg is much better, or a SAMSUNG
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I made a horrendous decision, should have stuck with my LG TV'S or Samsung Electronics TVs, this is a horrible choice & I'll be taking it back
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Chris,
Thank you for taking the time to review our Fire TV. As you know, we have been working to improve our technology and we been upgrading and trying to accomplish the features of all the customer needs. For you to get any assistance needed we are more than happy to assist you over this line 877-467-4289.
-Arin. A
Insignia Support
Contact us: https://www.insigniaproducts.com/contact-us
never buy this item
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never will buy open box item again. this tv does not work! not returnable. very disappointed!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Kelly,
Thank you for informing us of your 24" TV not working anymore. I know how disappointing it is when our products don't live up to our expectations, so please contact us at the link below so we can help you get this solved in the best possible way
Itzel I. - Insignia Support. https://www.insigniaproducts.com/contact-us
Constantly drops Hulu. Have to unplug to restart.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy! You get what you pay for. Constantly drops Hulu. Wont work again unless unplugged.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Stacey,
Thank you so much for providing us with your review on this TV, it pains me to hear that your Hulu keeps dropping. I can assure you that this is not normal and it needs to be repaired. Please contact us at Insignia so that you can receive the proper help you need.
https://www.insigniaproducts.com/contact-us
Brian C. -Insignia Support
Horrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shadowy picture. Slow interface. Took an hour to download an update prior to starting the device.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Steamtrain.
I truly appreciate the time you took to share your experience with us. I am sorry that it was not as smooth as we intend. Nevertheless, I kindly ask you to reach us at https://www.insigniaproducts.com/contact-us so we can properly assist you with the shadowy picture on your screen.
Alexander G. - Insignia Support
Deception
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's not a LED tv, it's a LCD with LED backlights. Read the fine print on the box before you open it
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello
Thank you for taking the time to review our 39" Smart Fire TV Edition.
I understand that it is very disappointing and frustrating for a newly purchased item to not work correctly. However, we will like to make sure that you get the proper help and instructions for your device by contacting us at the number 877-467-4289, where one of our agents will gladly assist you with any warranty needs or alternative options.
Itzel I. - Insignia Support
Poor Sound Quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Need to turn the TV really high in order to "hear" it. This TV has lousy sound quality.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, I apologize for the inconvenience that this has brought to you. Please contact us to check further options regarding the sound on your TV.
-Grace Insignia Support
https://www.insigniaproducts.com/contact-us
No tech support and no manual for TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't get u-tube set up and no help when calling TV corporate or Best Buy.
No, I would not recommend this to a friend