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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1859 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers highly value the 24” Class LED HD Smart Fire TV Edition TV for its exceptional picture quality, easy setup process, and affordable price. Many customers have praised the TV's display, describing it as "great" and "good quality." The simple setup process has also been widely appreciated, with users describing it as "easy." Additionally, the TV's size has been noted as a positive aspect, with some customers finding it to be a suitable size for use as a computer monitor.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 1,859 reviews
  • Rated 1 out of 5 stars

    Not for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had a very difficult time setting this tv up. I wish we never bought it!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      Thank you so much for taking the time to review our Fire TV. Please accept my apologies to see you're experiencing a difficult time with the set up and this is why we are here to guide you step by step trough the process. For you to get the correct assistance we are more than happy to assist you over this line 877-467-4289 for us to provide you with what you need for you to get it up and running.

      -Arin. A
      Insignia Support
      Contact us: https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    did not work

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    flat screen did not work. it was brand new. would not cut on .

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello thunder,

      Thank you so much for providing us with your review on this TV, it pains me to hear that you are having these type of issues with it. I can assure you that this is not normal and it needs to be repaired. Please contact us at Insignia so that you can receive the proper help you need.

      https://www.insigniaproducts.com/contact-us
      Brian C. -Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Very unsatisfied

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible connection issues after only a couple months.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thank you for taking the time out of your busy schedule to leave a review of the 24" Fire TV. I am sorry to read that you are having issues with the connection. Kindly contact us to be able to check further options.

      Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Not recommended!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No good quality video Not recommended Don’t buy this

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It hasn't been 90 days and the SMART TV WON'T CONNECT TO WIFI......

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Bren,

      Thank you for taking the time to leave your review. This is definitely not normal behavior for your Fire TV. I kindly invite you to contact my team at Insignia Products so that we may provide you with the assistance you deserve and get your TV working again in no time.

      - Janine G. | Insignia Support | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Too bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend not to buy this product. Get something else.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Great Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV kept cutting off. I returmed it for another brand.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      Thank you so much for taking the time to review our Fire TV. It's always a disheartening when a new product doesn't work correctly. We have been improving our models by building newer system updates and getting more advanced in technology. If you ever need to validate our warranty don't hesitate to contact us at 877-467-4289 for your warranty needs and we will be happy to assist you.

      -Arin. A
      Insignia Support
      Contact us: https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality, Smart tv

    Rated 5 out of 5 stars

    First Smart- Insignia TV worth it.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this at American Fork Best Buy. First smart TV I have bought.I wanted a smart TV so I could stream a few things, Apple TV+, Disney+ etc. Found I could stream others things including the internet. Set up was detailed all sorts of options, but I am learning as I go. I like the matte finish, of the screen because the light from the window does not glare on the screen. Great TV with all sorts of viewing options. I use an older Sony Blue Ray player. The sound is a little too soft on Blu Ray DVD's, so I hooked it up to my Micro Hi-Fi System MCM530/37 | Philips with optical to stereo Audio jacks (that converts analog to digital. Now it is full theater screen sound. Excellent sound, can go way louder than is needed in the bedroom. Very satisfied so far. Still learning about all features and how to use them. Glad I chose it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Be careful when buying a wall mount

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this TV is great. The Fire TV software updated when I first connected to WiFi and the remote control updated on the 2nd use. I didn't use the over-the-air features preferring instead to only hook up Amazon, Hulu Live TV, and Netflix and all of those worked great. My only warning is that the VESA pattern on the back of the set is 100x200 and 200 is the height and 100 is the width. The mount I purchased supported 200x100 VESA holes but only in a horizontal 200 orientation. So I had to purchase an $18 VESA adapter plate to make that mount work. Between the mount and the adapter plate I almost spent as much money hanging this thing up as I did on the TV! At this price I'm tempted to buy another one of these for my garage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Excellent TV with Fire included!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv! Fire is included, and works perfectly! Set up is super easy,and picture is excellent! I have cut the cable, and am now using this Insignia Fire Tv, along with four Fire Sticks on my other tv's...don't miss cable at all! This tv gets every show that I want to watch! Price is great!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Perfect for bedroom in front of treadmill!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally bought the LG white 24 inch TV but returned it. I loved the white and the stand on the LG but the sound wasn't great and I couldn't connect to Spectrum so returned it and got this TV and glad I did. Great picture and sound and I was able to connect to Spectrum through FitzyTV, an app that was already on the TV. And the price was unbeatable at $89! The only thing I had an issue with was the length to get the legs attached, that was a little hard for me. I needed a magnetic screwdriver but finally got them in there.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Pretty slick

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to use in an RV for the occasional camping trip, currently in a spare room. Small enough to pick up and move anywhere. Tremendous amount of content available. I know it is biased towards Amazon, which is perfectly fine, it is an Amazon interface, and there is so much other stuff on the internet, too much potential to become a couch potato. Picture is good for 720. Remote is fine also, easy to set up. I haven't paid for tv since 1997, used to be tough to do but not these days. No reason to pay for what you don't want.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 of these TV’s for bedrooms to replace underwhelming Vizio TV’s (which didn’t operate as advertised; Vizio customer service says Prime Video is no longer supported on their 24” Series D TV’s) The Insignia’s are superior. Quick load times. Smooth video. Easy user interface. All apps work without issue. This Insignia has to be best in class for 24” 720p smart TV’s.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello


      Thank you for taking the time to review our 39" Smart Fire TV Edition.
      I am very glad to read that you are enjoying your Fire TV's features. We appreciate the feedback and will continue to work hard to provide the best products for our customers. Feel free to contact us at the number: 877-467-4289, if you need any help with your product and we will make sure that you are assisted in the best manner.


      Itzel I. - Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    great value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    powerful wifi that connects even from a fairly remote location to the router, i will use this only to stream to the built-in fire tv and for that the price is impossible to beat. only minus: it has an odd vesa configuration which makes it hard to wall mount. i am using only 2 of the 4 screws. the tv doesn’t weigh much, but still, this is not ideal ...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great, easy to set up TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect TV for our bedroom and easy to move around if needed. Set up was easy. One day, it would not turn on after two months, but a change of batteries in the remote was an easy fix ! So keep that in mind if you ever have same problem.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello

      Thank you for taking the time for reviewing our NS-24DF310NA19 Fire TV Edition. We are working hard to provide our customers with better features on our units, so it's great to read that you are enjoying them. Remember, your product includes a one year manufacturer warranty, so please feel free to contact us at the following number: 877-467-4289, for any warranty needs you may have.

      Itzel I - Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great Television, at a great price.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, and functionality for the price. The only reason this isnt 5 stars is because it has had several issues with the remote detection.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little tv. I needed one in the kitchen and this sure fit the bill. Great size, beautiful picture and sound quality. Was really happy that it worked out perfectly. Exactly what I was looking for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but not as an HD Monitor

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the TV. But I purchased it to be a combination TV - Computer Monitor. The problem? It maxes out at 720 pixels (horizontal lines), which is good for a small Television, but horrible for use with a decent computer video card. My video card recommends using 1080 horizontal lines for full HD, and this TV cannot do that reasonably and look good as a monitor. So I have had to comprimise and use 768 horizontal lines (1366 pixels across each of those lines rather than the 1920 recommended). So I cannot recommend it as a Monitor

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No ability for "Computer" as input

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my bf as an all-in-one for the home office - to connect the PS4, Xbox, Computer and use as a streaming option for Prime and Hulu. Everything works great, except as a computer monitor. In all of the HDMI ports, we've set them to their appropriate input, but none of them have an option for a computer. As a result, graphics are terrible when shone on the screen; and the text is near unreadable it's so blurry/pixelated. TLDR: Great TV; great for consoles; do NOT use for a computer.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello


      Thank you for taking the time to review our 39" Smart Fire TV Edition.
      I understand that it is very disappointing and frustrating for a newly purchased item to not work correctly. However, we will like to make sure that you get this issue solved by contacting us at the number 877-467-4289, where one of our agents will gladly assist you with any warranty needs or alternative options.


      Itzel I. - Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV for the price. Easy to navigate features. Overall, very satisfied.

    I would recommend this to a friend