Customer Ratings & Reviews
- Model:
- NS-DWR3SS1
- |
- SKU:
- 6403040
Customer reviews
Rating 4.3 out of 5 stars with 779 reviews
(779 customer reviews)Rating by feature
- Cleaning Quality4.5
Rating 4.5 out of 5 stars
- Dry Quality4.3
Rating 4.3 out of 5 stars
- Cycle Options4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers love the 24” Top Control Built-In Dishwasher for its quiet operation and excellent cleaning performance. Many appreciate the convenience of the third rack and find the price and quality to be a good value. However, some customers have reported concerns regarding the dishwasher's reliability and drainage.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Dishwasher
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher was the best choice for my studio. So glad
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi GloriaG! Thank you for sharing your experience! We're delighted to hear that the Insignia™ 24” Top Control Built-In Dishwasher is the perfect fit for your studio. If you have any more feedback or need assistance, don't hesitate to reach out. Enjoy your new dishwasher! |Angelica| Insignia Products| https://www.bestbuy.com/site/insignia-24-top-control-built-in-dishwasher-with-3rd-rack-sensor-wash-stainless-steel-tub-49-dba-energy-star-certification-stainless-steel/6403040.p?skuId=6403040
Rated 4 out of 5 stars
Mrs. D
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After the3rd time I finally got my new dishwasher it it work well
I would recommend this to a friendRated 4 out of 5 stars
Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the cost it is what I expected. I have spent more on another brand that didn’t work. So overall we are happy.
I would recommend this to a friendRated 5 out of 5 stars
Great dishwasher value
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We exchanged our LG we bought for this Insignia Dishwasher (good to have Total Tech). This drys much hotter, better technology. This is less expensive than the LG we started with. Making it a better value.
I would recommend this to a friendRated 5 out of 5 stars
Great value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it hasn’t given us issues, cleans well. It’s got a pretty sleek look. I love that the buttons are on top so kids don’t play with the buttons, definitely a great value.
I would recommend this to a friendRated 5 out of 5 stars
Good investment
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was a new install and i han no trouble. Teh dishwasher looks good and it runs well. It is es to use. There is a lot of adjustability to the racks. I love this product
I would recommend this to a friendRated 5 out of 5 stars
Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely better than all the others I highly recommend getting this one
I would recommend this to a friendRated 4 out of 5 stars
Washing on a budget
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Value but for a rental property. Looks nice, works great.
I would recommend this to a friendRated 3 out of 5 stars
Good machine, but poor quality baskets
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a great machine. Works just fine with no issues, but about two years after purchase, the baskets started rusting on their own. They are literally falling apart. Very poor quality. If you are buying this, get the extended warranty.
No, I would not recommend this to a friendRated 5 out of 5 stars
MICROWAVE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT PRODUCT & SERVICE, WILL BUY AGAIN & AGAIN!!!!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for your enthusiastic feedback! We’re thrilled to hear that you’re so pleased with the Insignia™ - 24” Top Control Built-In Dishwasher. It’s wonderful to know that both the product and service have met your expectations. If you have any more thoughts or need assistance, feel free to reach out. Enjoy your new dishwasher! |Angelica| Insignia Products| https://www.bestbuy.com/site/insignia-24-top-control-built-in-dishwasher-with-3rd-rack-sensor-wash-stainless-steel-tub-49-dba-energy-star-certification-stainless-steel/6403040.p?skuId=6403040
Rated 5 out of 5 stars
*******
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good dishwasher, buy and try you should be happy. **
I would recommend this to a friendRated 4 out of 5 stars
Dishwasher
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just figured out how to work it. The kitchen is still in the remodel stage. Cannot wait to use it.
I would recommend this to a friendRated 2 out of 5 stars
Delivery subpar
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dishwasher seems fine, but delivery was a mess. Ordered from a Best Buy because we have total tech, but they had to come out three times to install and had a different story each time. First it was the water shut off valve, had already had a plumber check it and had one come back out to confirm, added expense I didn’t need. Then the floor had to be pulled up to install new dishwasher. When they could have removed top board without having to do that. Another added expense. Then they did not have room on truck to haul away so put in our garage and never picked it. Calling to get haul away refunded. Worst experience ever.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi ToddH,
Thanks for taking the time and effort to leave a review about our Insignia™ - 24” Top Control Built-In Dishwasher with 3rd Rack, Sensor Wash, Stainless Steel Tub, 49 dBA - Stainless Steel (NS-DWR3SS1). We're very sorry to read about the situation that you've experienced. I know how inconvenient and disappointing this must be for you. Your feedback is especially important to us and your concerns will be shared with our product team. If you need further assistance, please feel free to contact us via email at insignia@bestbuy.com or call our customer service at 1-(877)-467-4289 Monday to Saturday, 8 a.m.–9 p.m. CST.
Shai | Insignia Support
https://www.bestbuy.com/insignia
Rated 5 out of 5 stars
Limited options, but satisfied
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As the title reads, I was looking for a dishwasher to replace a broken one for a tenant. Best Buy has a shortage of dishwashers and this was one of the best value stainless steel dishwashers available. Satisfied with the purchase.
I would recommend this to a friendRated 5 out of 5 stars
Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were great and love the dishwasher. No problems with replacement.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .ConnieM, that's fantastic to hear! We're happy to hear about your positive replacement experience with the Insignia™ 24" Top Control Built-In Dishwasher. It sounds like Best Buy's customer service team took good care of you throughout the process. Sharing your experience can help other customers who are considering this dishwasher model. Thanks for letting us know about your positive replacement experience! If you have any other questions/concerns, feel free to reach out. Have a nice day! - James | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Rated 4 out of 5 stars
Good overall, the heated dry isn't that great thou
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good overall, the heated dry isn't that great though
I would recommend this to a friend- Cons mentioned:Reliability
Rated 1 out of 5 stars
Terrible product and company
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the dishwasher last October. 1 year and 20 days later it craps out. They sent their people out and even though they determined it was a defective unit, they are unwilling to replace it. It was barely out of warranty. Garbage company!!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 24” Top Control Built-In Dishwasher. We truly value your feedback and are committed to using it to enhance our products and services. Your insights are important to us, and we appreciate you taking the time to let us know about your situation. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-24-top-control-built-in-dishwasher-with-3rd-rack-sensor-wash-stainless-steel-tub-49-dba-energy-star-certification-stainless-steel/6403040.p?skuId=6403040
Rated 4 out of 5 stars
Insignia dishwasher
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Insignia dishwasher was a good replacement appliance. It will be a valuable asset.
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service and customer service, arrived on time.
I would recommend this to a friendRated 5 out of 5 stars
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and very user friendly. Would recommend
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Jd12, thank you for the positive feedback! We're glad to hear that you found our product user-friendly. Your recommendation means a lot to us. Let us know if you need any assistance in the future. -Carlo, Insignia Products


















