Customer Ratings & Reviews
- Model:
- NS-RFD26SS9
- |
- SKU:
- 6168626
Customer reviews
Rating 4.1 out of 5 stars with 697 reviews
(697 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.0
Rating 4.0 out of 5 stars
- Design4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers commend the 26.6 Cu. Ft. French Door Refrigerator for its spaciousness, price, and storage space. It is described as roomy, stylish, and a great value. However, some customers have concerns about the ice maker's durability, fingerprint smudges, potential defects, reliability issues, and short lifespan.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Ice maker
Rated 1 out of 5 stars
Freezer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.2 weeks after delivered not making ice and showing error E6
No, I would not recommend this to a friend Rated 1 out of 5 stars
Terrible fridge
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT buy this fridge. i have had it 18 months now... fridge is not cooling. had a guy come out and service it... there are no parts available for this model to service it! 1200 bucks down the drain. Best buy will not do a thing bout it either. All that is needed is a evaporator fan... unavailabe is the only answers i get.
No, I would not recommend this to a friendRated 2 out of 5 stars
had almost 3 months and it died
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved this frig until today. I noticed it is not keeping things cold. Prob started yesterday.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Lucinda!
Thank you for writing a review about our 26.6 Cu. Ft French Door. We understand how frustrating is that your fridge is not keeping your food cold. Please allow us to assist you further by contacting us at the link below!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Didn't last very long!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's been two years and 31 days since this refrigerator was delivered to my house and last night I noticed things in the freezer were thawing. So I put a thermometer in the fridge overnight and today it reads 50 degrees. Not cool for a two year old fridge that was not cheap to buy!
No, I would not recommend this to a friendRated 2 out of 5 stars
Sucks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge don't shut properly....theres a dent in the door cause it was a floor model...sucks
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi.
I am definitely sorry to read about this. In an ongoing effort to provide the best possible experience with your product, I would really love to provide you with alternatives for your Refrigerator. This is why I kindly as you to reach us at https://www.insigniaproducts.com/contact-us so we can properly assist you.
Alexander G. - Insignia Support
Rated 1 out of 5 stars
Insigna refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned TWICE had for 2 months ( 3 weeks worth of waiting for the replacement ! ) After few days the lights were flickering and would not stop..The replacement (after 2 weeks) would not get cold..ruined my food..
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thanks for taking time of your day to leave a review about your refrigerator. We are sorry to read about the bad experience you had with your refrigerator and remember that we are always here to help you at any time you need and you can contact us by clicking the link below.
https://www.insigniaproducts.com/contact-us
Marcos O. - | Insignia Support |
Rated 1 out of 5 stars
hardly had it a month and it is garbage
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.lost cooling and a lot of beef. 2 weeks later repair guy came and pretty much said you need to get a new one. Not even sure if they can get parts for it, best you call best buy and tell them you want a new one
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Brenda.
I am definitely aware that this situation with your French Door Refrigerator can be frustrating. In an ongoing effort to provide the best possible experience with your product, I would really love to provide you with alternatives for it. This is why I kindly as you to reach us at https://www.insigniaproducts.com/contact-us so we can properly assist you.
Cesar G. - Insignia Support
Rated 1 out of 5 stars
Nightmare to return
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broken when we got it, still trying to get them to pick it back up. They schedule an appointment then get a call late in the day saying sorry we brought the wrong truck, tomorrow will be try three.
No, I would not recommend this to a friendRated 1 out of 5 stars
Samsung Fridge gargabe look on line reviews
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never ever buy samung crap!!! They cant do nothing to fix this issue. Online there are thousands and no recalls for this crap
No, I would not recommend this to a friendRated 1 out of 5 stars
Not cold enough
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not impressed. The first fridge they sent didnt work so had a non working fridge taking space for 2 weeks. The 2nd fridge i got doesnt seem to stay as cold as it should
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for taking the time to review our 26.6 Cu. Ft. French Door Refrigerator. I understand it is not cold enough and that can be disappointing. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Worse refrigerator ever
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Water outlet stopped working 2 weeks into using it. Was not able to repair it because of the design. Why design something that breaks in 2 weeks.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Edward,
I appreciate the time you have taken to leave a quick review of the French door Refrigerator. I am sorry to read that the water pipe is not working after 2 weeks of the purchase. Kindly contact us to check all the possible options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Door issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The door squeaks and you have to force it shut to get the extender to work properly.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!
Thank you for taking the time of writing this review. Since this appears to be a physical condition, I kindly ask you to call us at 1-877-467-4289, where one of our representatives can provide you with the correct options.
Alexander G. - Insignia Support
Rated 1 out of 5 stars
French doors
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the size of my fridge but the french doors stink . They are uneven and had to be replaced then repaired .
No, I would not recommend this to a friendRated 1 out of 5 stars
do not buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.68----that's the temperature inside my one week old fridge. why is every fridge garbage these days.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for writing a review about our 26.6 Cu Ft. Fridge! We know how disheartening is that your fridge is not cooling properly. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Wow!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.May be a good fridge new, we got ours from the Best Buy outlet and it did not work at all from day one.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for taking the time to review our 26.6 Cu. Ft. French Door Refrigerator. I understand it didn't work and that can be disappointing. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Ewwww
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok for a first fridge but it leaves ur finger prints there which is disgusting
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for taking the time to review our 26.6 Cu. Ft. French Door Refrigerator. I understand your fingerprints stay on the unit and that can be upsetting. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any more questions or concerns, please, use the link below to reach out to us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Not Working
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator does not working and Ive been lost a lot of foods!!!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! We know that a non working refrigerator can be a very frustrating situation, which is why, I would like to ask you to contact us on the link below and we will gladly assist you with your unit.
Viridiana E.
Insignia Support.
https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Bab product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not do ice not working....i dont know what to do!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Mariana,
I'm very sorry to read that your fridge is not making ice. Worry not, you can contact us and we will be able to provide you with some options to help you.
Gaby G. Insignia Products | https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
returned
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.manufacture default no extra in stock!!!!!!!!!!!!!!
No, I would not recommend this to a friend- Pros mentioned:Price, Spacious
Rated 5 out of 5 stars
Well built, excellent for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have been looking for a new refrigerator without breaking our wallet for over 5 months now, and finally made purchase on this one. Right of the back, we can tell the quality is very well built. This refrigerator is excellent for the price, very roomy, ton of spaces inside, even for our family of 6!! We are replacing our old 30 cu. ft. Samsung, and this one seems provide more spaces in both the doors and the drawers. Water dispenser and ice maker are very convenience. Our old Samsung makes loud noise when making ice, and this one is barely noticeable. We like the no handle design, make the stainless-steel design looks very slick and fits perfectly with our stainless-steel microwave and dishwasher. After 2 weeks of using it, we absolutely love it.
I would recommend this to a friend













