Customer Ratings & Reviews

After about 15 months of use, no problem. The unit suddenly broken down today with E4 error code- defrost sensor fault, making a annoying noises.

the temperature button doesn't work, and don't fix big wine bottles

Purchased this in May 2020 because we had a lot of wine stocked up and needed a place to store it while my fiancé was pregnant. Well, now that we can drink wine again, we opened a bottle to find that it was completely soured. Hoping it was a one off, we opened another - also soured. We had this plugged in, with proper ventilation and away from windows/air vents to reduce temperature fluctuations. So not only did we waste $200+ on this fridge, we also lost $1300 in wine. Two bottles were limited editions that we won't be able to replace. Legitimately may never purchase another Insignia brand item again.

It came damaged... have to return it for a new one... I'm not happy about it. Haven't been able to use it yet. Will update when I receive the new one but BB needs to get better at shipping items and not damaging them.

Corner of refrigerator had a small dent received during shipping.

Contrary to several of the other buyers, my wine cooler arrived without any dings or dents in it. It is actually very quiet when the compressor is running. I made a choice between this model and a slightly larger sized Frigidaire wine cooler at Lowe's for about the same price. The Frigidaire has a dial to set the temperature between cold-colder-coldest, so you have to adjust with a thermometer through trial and error. This one has a digital LED to set the temp. My only complaint so far is that the LED display does not stay illuminated. After you set the temp the unit will automatically lock the display panel and turn off the LED. You cannot tell what the temperature is by looking at it. I will get a thermometer with a remote sensor so that I can see what the internal temp is at any time. Also, be aware that tall bottles (e.g. Riesling) cannot fit this cooler unless you store them sideways. Standard sparkling wine bottles do fit however. Wine coolers in general have a pretty bad track record for reliability. I purchased on a credit card for an extra year of protection. I will update if/when any problems arise. I've only had it for a week, but so far so good.

I wish I would have bought a bigger one I would have put it on my basement

The temperature does not change it is pretty keeps things sort of cold

This unit started to build ice in the back and immense heat on the sides. Since the problem began 5 months from date of purchase (Dec 2020) I contacted the Insignia company several times where they said a tech would come out to assess. I have not received any calls or emails to have the person come. This is a Best Buy product and they will not get involved to advocate for their customer to have this serviced or refunded for a major defect that is dangerous. I ordered another one and this one came with multiple defects including heat coming from sides, uneven stainless trim where you can get cut and a huge dent. What a major disappointment.

As noted in another review this model sometimes has a problem with the temperature sensor/gauge. When it was delivered we plugged it in and noted that the temperature was at 50 degrees. We tried changing the setting either up or down, but the setting wouldn't change. We called our local Best Buy store and although they were helpful and gave us a suggestion to let it sit for a couple of days it still didn't make any difference. Too bad, this would have been a great wine cooler.

I was thrilled about receiving this item, but to my luck, the fridge was dented on the top and on one side. I didn’t think much of it other than it was aesthetically damaged but because I would place under my kitchen island decided to keep it rather than returning it and getting another one. When I connected the fridge to the power it made some noise but now, as rune has passed, it sounds like I have a helicopter propelling inside my house.

The fridge was ordered and I went to pick up and the door was bent and there were dents all throughout the body and door. When opening the door it almost fell off

It looks nice and is cheap, but unreliable. Complete failure within a few months and it is unrepairable (have to exchange). Slightly noise as well.

Worked okay. But something broke after 17 months of use and their only option for service was to have me pay to take it to a repair shop. Will not buy another insignia appliance ever again.

While my refrigerator was picked up at a nearby Best Buy, and I didn't have any dents/marring like others who had theirs delivered, this unit was never able to move up or down in temperature with the controls. I waited a week to see if this changed and it did not. Took unit back to store for refund.

1st one was beat up with dents all over the place; replacement was fine, but 4 months later it stopped cooling. would not recommend.

Does what it suppose to do. Good for the price. The degrees light does not stay visible. It does not show the temp continuously

It came damage with a lot of dents and holes i just return it

Fits bottles ok. Can't store large wine bottles. Stopped working after one year.

The wine fridge stopped working less than two months after I purchased it. I took it to Best Buy to have them repair it and the geek squad recommended that I just throw it away and buy a new one because they don’t repair these things.