Customer Ratings & Reviews

Amazing value and quality! This is an entry level 2D chair but has more features than any other chair in its class. This was a super deal! Everyone in the household uses it everyday.

I got this massage chair because my back has been hurting, and it has been a game-changer. It really helps relieve tension and soreness, and the massage covers the whole body, from my neck down to my legs. The different settings let me adjust the intensity, which is great after a long day. The only downside is that it’s a bit bulky and hard to get through the door. I had to maneuver it quite a bit to fit it inside. But once it was set up, it was totally worth it!

Excellent product, easy utilization and great comfortable and quality, perfect design and an affordable price. I recommend it.

Bought this unit based on price and reviews. When you can get this on sale it’s well worth the price especially on Black Friday deals. Material is quality for a polyurethane leather which has a hood feel to it. I like a firm press which this definitely has but can be a bit harsh for more petite body types. I’ve fallen asleep numerous times while getting a massage in this unit.

This chair is a nice message chair. I like the way it messages the feet. I like the different modes it has. The shoulder position is nice. The speed, width, foot roller and heating options are nice. Overall I would recommend this chair.

Excellent quality product and great price. Zero gravity feature is amazing.

I couldn’t be happier with this massage chair! The zero gravity mode makes me feel completely weightless and takes all the pressure off my back. The foot rollers are amazing—they hit just the right spots and give a relaxing massage after a long day on my feet. What I love most is that it’s saved me so many trips (and money) from going to a traditional masseuse. Anytime I need relief, I can just sit down and let the chair do its work. It’s been one of the best investments I’ve made for my health and relaxation. Highly recommend this chair to anyone looking for a true at-home spa experience!

I have been looking at the massage chairs for a couple years now. Best Buy had a sale that I couldn't pass up. This has been a great buy and is enjoyed by the whole family, we all take our turns in the massage chair to relax and come back down to earth. This has been one of the BEST purchases I've made in years!

This chair is awesome and got it on sale for $999. Best Buy delivered it, setup in house and remove the trash. I only had to connect the remote and power cable. I was skeptical because Insignia is either really great or bad. This chair is great! I always wanted one and have zero regrets. Some of the awkward reviews made me almost not purchase, but turns out they are all wrong.

Truly amazing! Deal of the day at half price that beats all expectations! Chair gets used 5-6 hours daily between 6 adults in our multi generational household and has functioned flawlessly with the exception of the initial remote becoming finicky. Remote broke a month in and Insignia promptly replaced with a new remote under warranty!

I like everything about this massage chair. Have owned it for about two months and working 100% from home, this was just the best investment decision I made for myself. This piece of magic will charm you to sleep within minutes of a whole-body massage session.

Had it for 8 months now. Lower end of massage chairs I’m sure but. Wouldn’t know as this is the only one I’ve used before. Highly recommend. Hope it runs forever. I’m 6 2 and it’s definitely a smidge small but can’t complain still does a good job.

Better than high dollar massage chairs. This is a great deal. I love my share. I had my friend buy one. Also it was so good.

Owned for a little less than a month so far. Purchased as a gift for parents who work manual labor and they love it! They would use it everyday after work to relax and sometimes they would even fall asleep in it. As someone who is always on the desk, the neck massage from this is amazing! The leather is easy to keep clean. The variety of massages are decent. Control is easy to use and understand. Size is perfect for my small living room. Its definitely a massage chair for people on the shorter side. People over 6'0 might have issues fitting comfortably into the chair. It goes on sale often at $1250 when I was shopping around, but on rare occasions it does drop to $999, so keep an eye out! My only complaint would be about the delivery. I was hoping the delivery people would assist unboxing it since it came in a VERY large box not to mention that its heavy. They only dropped the box inside the house and left afterwards, which was disappointing.

Hi Besters, The deals here are phenomenal, this item was double at the competition. It is more comfortable and works better than the 3500$ chair I tried out.

I bought this for my mom who have Arthritis. Everyone in the family loves it. It feels like a very high quality product. The only thing that needs improvement is the remote as it feels that its not very configurable and also it is hard to understand. Also, the documentation could be more detailed. I bought this on the deal of the day so price-wise it was an excellent deal at $1000.

Chair required a few minutes to setup. It arrives in one piece with the remote in a separate bag. My family loves using the chair. The heat and massage choices are great.

You can't go wrong buying this. If you haven't gotten a massage chair before, you should get this one. It's relatively affordable, especially when you wait for a sale. I've been using this every day, and I've never been happy ever since. It's that good.

My husband uses this chair almost daily! It is quite narrow! We have not figured its full potential yet but it was a very good buy. We would recommend this purchase considering the top brands were almost triple the price of the ensigna.

I got this chair for my husband as a Christmas gift. Well let me tell you he loved it.