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Customer Ratings & Reviews

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$799.99
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Customer reviews

Rating 4.5 out of 5 stars with 1681 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers regard the 2D Zero Gravity Full Body Massage Chair highly for its massage quality, overall performance, comfort, and reasonable price. The zero gravity feature, along with other features and the heat option, are also appreciated. However, some customers have reported issues with the remote control and airbags, while others feel the chair's size is best suited for average-sized adults, and some are concerned about the warranty period.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,681 reviews
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Heaven Chair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this chair l would not be able to afford it if it wasn't on a flash sale. I don't have anyone that can give me an massage without paying outrageous prices.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are delighted to hear that you love the chair and were able to take advantage of the flash sale. Your satisfaction is important to us, and we appreciate knowing that the chair provides a valuable alternative to expensive massages. We are committed to continuously improving our products to better meet your needs.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Massage chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chair is amazing. Use it at least 5 times a week and it has worked wonders. No issues with it . The heat feature is also a plus. The whole family loves it and also uses it. I would definitely recommend this chair, especially for anyone looking to get rid of body aches and pain. Its especially great for very active people such as avid gym goers and runners . Buy this , you wont be disappointed!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Chair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is amazing works very well and is adjustable.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Massage quality

    Rated 5 out of 5 stars

    Insignia massage chair

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insignia™ - Zero Gravity Full Body Massage Chair - Black with silver trim. Chair really comfortable and has a lot of set ups for massage your body

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for normal sized people.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first review was never listed for some reason. This chair was a replacement. The first chair had a slight issue with the rollers on the back of the chair. They made some noise. The new chair has been working good for the past 4 months with no issues at all. The biggest issue is if you have wide shoulder, avoid this chair. I am 6'1 and I bascally "Fill" the chair when I sit in it. My shoulders touch each side of the chair which. I am unable to get my arms into the "arm" massage slots just under the arm rest. I have to put my arms on top of the arm rest. The calf air massage hurts like heck too unless you put it to the lowest setting. Average to small calf size will have no issue here. Since we had the replacement, I have not used the new chair. Wife and kids use it all the time. Normal sized people will have no issues with chair. IF you are line backer material for the Niners, you will be on the side-lines watching everyone else us the chair.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Really good but could be better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical at first wondering if something was going to break lol so I held off on my review. Great massage chair and I love it. Would be better if control buttons had light to them. Only part I hate is that it starts as soon as you press the button with no time to position your arm into place in case you want to change any settings like pressure, speed, etc. Most of the time you have to hold the control to your face to see the buttons hence the need for the lighting on the controller

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality, Price

    Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price and quality is unbeatable. Easy to use interface

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Insignia Massage Chair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using the chair for the first time felt like heaven. Working 12hrs per shift can be exhausting and I am happy to have this chair easily accessible at home, I can sit while watching tv and having my massage at the same time. I fell asleep right after. My husband loves it too.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Nice massage

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This massage chair give an excellent massage. Although it is not designed for big people. It still works but a bit tight getting in and out of it!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best product and cheap and I liked so much

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    So awesome, i got a 2nd!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ever since my brother-in-law showed my wife his chair, shes talked about it, so i researched this one and it happened to be on sale for $1k around Christmas ‘21. SOLD! My wife uses it 4-5x a week and loves it, so much so this Christmas ‘22 we got one for her parents for the same AMAZING price! Dont sleep on this. We got it for $1k, but it took a long time for the deal to come back. Worth $1,250 if you can manage it.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Exceeds Expectations

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I watched this chair and researched for a long time. We wanted a good, dependable massage chair. This far exceeds our expectations. I've had 3 back surgeries and still have a messed up back. This is an absolute full body massage. It's strong, even on the lower settings, which is amazing! It's easy to operate and does a great job!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Quality! Super chair at the sale price!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchased this it wasn’t advertised as a 2D chair, but I was not disappointed. This chair has a lot of features for the price if you purchase it on sale. I use it almost daily and it helps me unwind and relax. At first, it might feel extremely intense. Place a yoga mat in the chair to help reduce the pressure. Once you get used to it, you can adjust the intensity by adjusting the angle of the chair. Your body weight provides the pressure. There are several settings for upper back, lower back, full body, relax, and comfort. They are very similar. The default program (F1) is great, but I also enjoy relax (F2) and full body (F6). The rollers reach from the neck to the thighs. A very wide range for a chair at this price. The leg length and the air bag pressure are adjustable. I know there are better chairs with more features, but you they are represented in the price tag. For the price, this chair has features of some higher quality chairs. The material is quality and the chair seems well made. I’m happy with it although it is only a 2D chair. It it’s a great compromise for the pocketbook while still maintaining a high quality chair.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Petit and effective

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Petit in the world of massage chairs and exactly what I wanted. Cannot complain. It does the job and has been a welcome addition to my healthcare routine.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, StillonHold! We're delighted to hear that the 2D Zero Gravity Full Body Massage Chair is exactly what you wanted and has been a welcome addition to your healthcare routine. It's great to know that it does the job well despite its petite size. If you have any other feedback or need assistance, feel free to reach out! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Amazing massage chair !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is amazing! I found it on sale for 800 bucks and its become a daily used item in the house. The leg and arm compression is amazing. Sore calves are a thing of the past. Sore neck that bothered me as i sit at a desk all day for work gets alleviated after 20 minutes in the chair. gets the shoulder blades perfectly. Lower back too. And many different modes to find the perfect setting

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality, Price

    Rated 5 out of 5 stars

    Best value

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best value in a massage chair. Good quality with all the same features of units costing twice as much

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The BEST massage chair ever!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was soo needed!! This chair has been even better than imagined!! The features are amazing. Perfect at the end of the day!!

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality, Price

    Rated 5 out of 5 stars

    Massage chair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it , well worth the money, if you go to the chiropractor or get messages, you will not be disappointed

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Pleased husband

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this massage chair for my husband for Christmas 2021, he was satisfied. My daughter & I like the chair sooo much we use it more than him, just about every other day. The massage feels soooo good I sometimes fall asleep & the heat is soooo soothing. I couldn’t believe this actually massage your neck. This chair is soooo relaxing. I’m soooo glad I made this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thus far, it’s been amazing. A lot of options, I personally like customizing my massage though. Pretty good presets. Footroller is nice too (gotta take them shoes off!!). There is Air pressure in the feet and arms which you can adjust (the intensity and off & on). Delivery team was Covid “friendly” and even took it out the box (& disposed of the box!) to get it in my house. Put the AC plug in and put in the socket, VOILA!! I like how you can adjust the “width” of the rollers that go up & down the back. My only caution is for the neck rollers to really be effective for you, you should be between 4’ & some inches and no taller than 6’3”. I’m 6’2” and I’m almost maxed out for the rollers in the upper neck to be effective. My 7 year old is tall, but can’t quite get the neck massage. Overall, worth every penny and I was Blessed to nab it deal if the day for $999! Hope this helps someone out!!

    I would recommend this to a friend