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Customer Ratings & Reviews

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$799.99
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Comp. Value: $2,499.99

Customer reviews

Rating 4.5 out of 5 stars with 1678 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers regard the 2D Zero Gravity Full Body Massage Chair highly for its massage quality, overall performance, comfort, and reasonable price. The zero gravity feature, along with other features and the heat option, are also appreciated. However, some customers have reported issues with the remote control and airbags, while others feel the chair's size is best suited for average-sized adults, and some are concerned about the warranty period.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,678 reviews
  • Pros mentioned:
    Massage quality, Price

    Rated 5 out of 5 stars

    Great value.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this chair for my wife. It’s a great chair for the price. Our friend have a chair that’s 3 times the price, but we felt that this one is better.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 4 out of 5 stars

    Pretty good massage chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that this has so many options. I have to frequently get massages for my back, so this is going to save me a lot of money! It doesn't do anything for your hamstrings, quads or arms really, but does a great job on my back and feet. Does OK with my neck, just not as specific as I hoped it would be, probably because the rollers are too big to get into the small neck muscles. For the sale price, it's definitely worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought on deal of the day twice.The first time they cancel order after waiting whole month than ordered again delivery to my house all went well.Now for the chair very good quality for the price and once learned which end to pick up wheeled easily aroun the house to the spot I wanted.Hooked up easily by myself.,Now for the actual chair.First couple of times kinda hurt on medium setting but after a week felt great.My verdict great purchase can't go wrong for the price especially if you get for 999.00 Only thing would want that it does not have is the remote to have illumination at night.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Insignia Massage Chair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using the chair for the first time felt like heaven. Working 12hrs per shift can be exhausting and I am happy to have this chair easily accessible at home, I can sit while watching tv and having my massage at the same time. I fell asleep right after. My husband loves it too.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Massage quality

    Rated 5 out of 5 stars

    Great Massage chair

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This massage chair is really comfortable and very relaxing!

    I would recommend this to a friend
  • Cons mentioned:
    Airbags

    Rated 5 out of 5 stars

    Worth the buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very relaxing not sure if the air bags do much but the rollers feel great. Rollers going down the back can be a little aggressive at times. Making small changes are a little difficult to figure out but works great when you do. Feet massage is amazing if you aren't ticklish. Just sit in it and it adjusts for you and no issues with being a little shorter.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Massage quality

    Rated 4 out of 5 stars

    Good char, good value

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all a great chair. Good massage and comfortable. Only downside is its not optimal for someone over 6’ tall

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    It's like having a personal masseuse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price (it was a deal of the day) it cost less than my previous chair and does more. It has every feature I looked for in a chair. I'm pretty sure it's just a private label of a char from one of the other more "name brand" manufacturers. I'm using it every other day and found it relaxing. I did add extra padding for the lower back and the bottom. It is otherwise very strong and I think I may have bruised myself on the first try without the pad. That's not a knock, really. I would prefer strong that I can attenuate than too weak then there's nothing you can do. Definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    This chair is fantastic!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best decision. I knew when I bought it that both me and my husband would be in this chair multiple times a week and I was right. We both love it. I like how you can turn off certain elements of the whole body massage to suit whatever ails you that day. And there are multiple presets you can choose from “neck and shoulders” for example, to which you can still tailor from there. Great buy!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this chair everyone comes over and waits impatiently for their turn to sit in it I want to move it to my bedroom

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, Lakean! We're thrilled to hear that you're loving your Insignia™ 2D Zero Gravity Full Body Massage Chair. It sounds like it's a big hit with everyone! Moving it to your bedroom sounds like a great idea for some extra relaxation. If you have any further feedback or questions, feel free to reach out. Enjoy your massages!

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great for money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The massage chair is a great investment for those who want to relax and unwind after a long day. It offers a variety of massage techniques, including shiatsu, rolling, and kneading, and can be customized to target specific areas of the body. The chair is comfortable and easy to use, with adjustable settings and a user-friendly interface. Overall, it's a fantastic addition to any home or office.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality, Price

    Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price and quality is unbeatable. Easy to use interface

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Massage chair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was so easy and so comfortable I always use it after work to relax .

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi DionysiosG,

      Thank you for sharing your experience! We’re so glad to hear the massage chair has become part of your daily wind-down routine. Comfort and ease of use were top priorities in the design, so it’s great to know it’s helping you relax after a long day. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Massage chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chair is amazing. Use it at least 5 times a week and it has worked wonders. No issues with it . The heat feature is also a plus. The whole family loves it and also uses it. I would definitely recommend this chair, especially for anyone looking to get rid of body aches and pain. Its especially great for very active people such as avid gym goers and runners . Buy this , you wont be disappointed!

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Exceeds Expectations

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I watched this chair and researched for a long time. We wanted a good, dependable massage chair. This far exceeds our expectations. I've had 3 back surgeries and still have a messed up back. This is an absolute full body massage. It's strong, even on the lower settings, which is amazing! It's easy to operate and does a great job!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Quality! Super chair at the sale price!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchased this it wasn’t advertised as a 2D chair, but I was not disappointed. This chair has a lot of features for the price if you purchase it on sale. I use it almost daily and it helps me unwind and relax. At first, it might feel extremely intense. Place a yoga mat in the chair to help reduce the pressure. Once you get used to it, you can adjust the intensity by adjusting the angle of the chair. Your body weight provides the pressure. There are several settings for upper back, lower back, full body, relax, and comfort. They are very similar. The default program (F1) is great, but I also enjoy relax (F2) and full body (F6). The rollers reach from the neck to the thighs. A very wide range for a chair at this price. The leg length and the air bag pressure are adjustable. I know there are better chairs with more features, but you they are represented in the price tag. For the price, this chair has features of some higher quality chairs. The material is quality and the chair seems well made. I’m happy with it although it is only a 2D chair. It it’s a great compromise for the pocketbook while still maintaining a high quality chair.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality, Overall performance

    Rated 5 out of 5 stars

    Insignia 2d zero gravity full body massage chair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great massage chair.I highly recommended.the massage feel really good.I enjoy using it,it make my body feel happy again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for normal sized people.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first review was never listed for some reason. This chair was a replacement. The first chair had a slight issue with the rollers on the back of the chair. They made some noise. The new chair has been working good for the past 4 months with no issues at all. The biggest issue is if you have wide shoulder, avoid this chair. I am 6'1 and I bascally "Fill" the chair when I sit in it. My shoulders touch each side of the chair which. I am unable to get my arms into the "arm" massage slots just under the arm rest. I have to put my arms on top of the arm rest. The calf air massage hurts like heck too unless you put it to the lowest setting. Average to small calf size will have no issue here. Since we had the replacement, I have not used the new chair. Wife and kids use it all the time. Normal sized people will have no issues with chair. IF you are line backer material for the Niners, you will be on the side-lines watching everyone else us the chair.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Really good but could be better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical at first wondering if something was going to break lol so I held off on my review. Great massage chair and I love it. Would be better if control buttons had light to them. Only part I hate is that it starts as soon as you press the button with no time to position your arm into place in case you want to change any settings like pressure, speed, etc. Most of the time you have to hold the control to your face to see the buttons hence the need for the lighting on the controller

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    So awesome, i got a 2nd!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ever since my brother-in-law showed my wife his chair, shes talked about it, so i researched this one and it happened to be on sale for $1k around Christmas ‘21. SOLD! My wife uses it 4-5x a week and loves it, so much so this Christmas ‘22 we got one for her parents for the same AMAZING price! Dont sleep on this. We got it for $1k, but it took a long time for the deal to come back. Worth $1,250 if you can manage it.

    I would recommend this to a friend