Customer Ratings & Reviews
- Model:
- NS-MGC300BK1
- |
- SKU:
- 6405497
Customer reviews
Rating 4.5 out of 5 stars with 1678 reviews
(1,678 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers regard the 2D Zero Gravity Full Body Massage Chair highly for its massage quality, overall performance, comfort, and reasonable price. The zero gravity feature, along with other features and the heat option, are also appreciated. However, some customers have reported issues with the remote control and airbags, while others feel the chair's size is best suited for average-sized adults, and some are concerned about the warranty period.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Massage chair
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The whole family loves this chair!!! It takes a little bit to get use to all of the features and is a bit intense at times. But overall worth purchasing.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We're thrilled to hear that the whole family loves the chair. We appreciate your patience in getting used to all the features, and we're glad to know you find it worth purchasing. Your satisfaction is very important to us!
- Carl | Insignia Products
- Pros mentioned:Comfort, Massage quality
Rated 5 out of 5 stars
Insignia massage chair
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Insignia™ - Zero Gravity Full Body Massage Chair - Black with silver trim. Chair really comfortable and has a lot of set ups for massage your body
I would recommend this to a friend - Pros mentioned:Massage qualityCons mentioned:Size
Rated 4 out of 5 stars
Nice massage
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This massage chair give an excellent massage. Although it is not designed for big people. It still works but a bit tight getting in and out of it!!
I would recommend this to a friend - Pros mentioned:Massage quality, Price
Rated 5 out of 5 stars
Best value
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best value in a massage chair. Good quality with all the same features of units costing twice as much
I would recommend this to a friend - Pros mentioned:Massage quality
Rated 5 out of 5 stars
Best purchase!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This chair has been a game changer for our family! My hisband has a very bad back amd uses it every evening. I use it after taking kids to school while having my coffee and my kids use it after sports games. You can change intensity levels and it is very good at deep tissue massaging.
I would recommend this to a friend - Pros mentioned:Massage quality
Rated 5 out of 5 stars
Amazing massage chair !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is amazing! I found it on sale for 800 bucks and its become a daily used item in the house. The leg and arm compression is amazing. Sore calves are a thing of the past. Sore neck that bothered me as i sit at a desk all day for work gets alleviated after 20 minutes in the chair. gets the shoulder blades perfectly. Lower back too. And many different modes to find the perfect setting
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Awesome chair
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This chair is awesome in between actual massage appointments! A must have for anyone with a desk job!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi AmyC, thank you for your wonderful review! We're thrilled to hear that you find the Insignia™ 2D Zero Gravity Full Body Massage Chair to be awesome and a great addition between your massage appointments. It's fantastic to know that it's a must-have for anyone with a desk job. If you have any questions or need further assistance, feel free to reach out. Enjoy your chair!
- Shiela | Insignia Support
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
The BEST massage chair ever!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was soo needed!! This chair has been even better than imagined!! The features are amazing. Perfect at the end of the day!!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The chair is amazing! I can actually fully relax now! And the guys who installed fast and efficient!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review, LudivinaC! We're thrilled to hear that you're loving your Insignia™ 2D Zero Gravity Full Body Massage Chair. It's wonderful that you can fully relax now and that the installation team was fast and efficient. If you have any further feedback or questions, feel free to reach out. Enjoy your relaxation!
- Shiela | Insignia Support
- Pros mentioned:Massage quality
Rated 5 out of 5 stars
Wonderful Massage chair
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this chair. Gives a firm massage from the top of the neck to the bottoms of your feet. Lots of adjustments - keeps us from having to go to the chiropractor often times. Very good investment. After trying it out our friends also bought one.
I would recommend this to a friend - Pros mentioned:Comfort, Price
Rated 5 out of 5 stars
Nice chair
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband love it its really comfortable and big , at a great price
I would recommend this to a friend - Cons mentioned:Airbags, Warranty
Rated 3 out of 5 stars
Airbags not working
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been owning this this chair since April 2021 and the airbags doesn’t work anymore. Don’t get me wrong it’s a great chair but there’s only a 1 yr warranty on it. This chair is too expensive for it to stop working at the two year mark.
No, I would not recommend this to a friend - Pros mentioned:Massage quality
Rated 5 out of 5 stars
Great Price for Great Personal Massage
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great massage chair, I have bought it a year ago for personal use. But every time any family or friends come around they always want to use it. To the point that this one will be for a family member. It has different modes and your can relax to the point where you fall asleep. I will 100% recommend this
I would recommend this to a friend - Pros mentioned:Massage quality, Price
Rated 5 out of 5 stars
Massage chair
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love it , well worth the money, if you go to the chiropractor or get messages, you will not be disappointed
I would recommend this to a friend - Pros mentioned:Massage quality, Price
Rated 5 out of 5 stars
good value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great stuff and great price. always fall asleep while massaging. love it every day.
I would recommend this to a friend - Pros mentioned:Massage quality
Rated 5 out of 5 stars
Pleased husband
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this massage chair for my husband for Christmas 2021, he was satisfied. My daughter & I like the chair sooo much we use it more than him, just about every other day. The massage feels soooo good I sometimes fall asleep & the heat is soooo soothing. I couldn’t believe this actually massage your neck. This chair is soooo relaxing. I’m soooo glad I made this purchase.
I would recommend this to a friend Rated 5 out of 5 stars
Worth every penny!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thus far, it’s been amazing. A lot of options, I personally like customizing my massage though. Pretty good presets. Footroller is nice too (gotta take them shoes off!!). There is Air pressure in the feet and arms which you can adjust (the intensity and off & on). Delivery team was Covid “friendly” and even took it out the box (& disposed of the box!) to get it in my house. Put the AC plug in and put in the socket, VOILA!! I like how you can adjust the “width” of the rollers that go up & down the back. My only caution is for the neck rollers to really be effective for you, you should be between 4’ & some inches and no taller than 6’3”. I’m 6’2” and I’m almost maxed out for the rollers in the upper neck to be effective. My 7 year old is tall, but can’t quite get the neck massage. Overall, worth every penny and I was Blessed to nab it deal if the day for $999! Hope this helps someone out!!
I would recommend this to a friend- Pros mentioned:Massage quality
Rated 5 out of 5 stars
Amazing relief
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This chair is incredible. Having back/neck issues my whole life, the amount of relief this provides is amazing. Massages can be intensified to the point I’m sore the next day, which means it did its job. Well worth the money!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .cmothena, we’re overjoyed by your review! Your praise inspires us to continue delivering excellence. See you on your next visit! - Carl | Insignia Products
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
5 star
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a 5 star, great after a long day of work, after a workout or just because. You can watch tv while you get body massage. ⭐️⭐️⭐️⭐️⭐️
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your fantastic review, Burton8455! We're thrilled to hear that you love your Insignia™ 2D Zero Gravity Full Body Massage Chair and that it has been a great investment for you. If you have any questions or need further assistance, please don't hesitate to reach out. Enjoy your perfect chair! -Ed | Insignia Support |
- Pros mentioned:Massage quality
Rated 5 out of 5 stars
Warning- causes family fights!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We absolutely love this chair. My only complaint is having to kick my teenagers out of it to use it. However, my autistic, sensory seeking son LOVES this chair. My amputee husband is always sore from walking with a limp and this is way better than pain killers. Overall, super satisfied with this product! Waiting until it is on sale again to buy one for my parents!
I would recommend this to a friend








