Customer Ratings & Reviews
- Model:
- NS-MGC300BK1
- SKU:
- 6405497
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers regard the 2D Zero Gravity Full Body Massage Chair highly for its massage quality, overall performance, comfort, and reasonable price. The zero gravity feature, along with other features and the heat option, are also appreciated. However, some customers have reported issues with the remote control and airbags, while others feel the chair's size is best suited for average-sized adults, and some are concerned about the warranty period.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort, Massage quality
Massage chair
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use,comfortable,soft leather,massage all body
I would recommend this to a friend - Pros mentioned:Massage quality
Wife's Happy, so I'm Happy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for a great price on their Deal of the Day sale. My wife loves it, and uses it every evening. It is easy to use, and there are a lot of features to target the areas you are looking for. Anyone who comes over and tries it out, loves it. I'd definitely recommend this especially when it's on sale under $1500.
I would recommend this to a friend - Pros mentioned:Overall performance
Great Chair
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Theres nothing like hopping in this thing after carrying 60 drywall sheets upstairs . I do two 20 minute rounds and im brand new again. Well worth the money,
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review of the Insignia™ 2D Zero Gravity Full Body Massage Chair! It’s fantastic to hear how much you enjoy it, especially after a physically demanding task like carrying drywall. Your experience highlights its effectiveness in providing relaxation and relief. It sounds like a worthwhile investment for anyone looking to unwind. If you have any favorite features or settings you particularly enjoy, feel free to share! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Overall performance
Great investment
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoy my chair...2 years later still does the job I need. I recommend it to anyone that need a great relaxing massage after work. My granddaughter has autism; she loves it more than any chair in the house.
I would recommend this to a friend - Pros mentioned:Price
Mr.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good chair for the money has all modern items
I would recommend this to a friend - Pros mentioned:Price
Love it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The price is right and this message chair is amazing. It became our family ‘s favorite spot in the living room.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello! Thank you so much for your wonderful feedback about the Insignia™ 2D Zero Gravity Full Body Massage Chair! We're thrilled to hear that it has become a favorite spot for your family and that you find it amazing. It's always our goal to provide comfort and relaxation, and it sounds like we've hit the mark with this product. If you have any questions or need assistance in the future, please don't hesitate to reach out. Enjoy your massages!
Best Massage Chair. True review and honest review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Son answered the door. In and out in 14 sec. Flawless. Well packaged, Big o box though. Fell off a roofing job, back pain for 30 yrs. I use it every day.,Really..it is aggressive to the body, until your body gets corrected. After about 20 min per day for 2 weeks, back is feeling 75 percent better. My teen Daughter sneaks in when I'm at work for her massage. Now when I get home, I have a schedule to make this my personal workout. I walk with better posture and I feel fit. Oh yeah, the pressure points, aka air bags, OMG, will drop your BP. All my life 180ish over 120. Just went to the Dentist 154 over 94. Lowest ever in 25 years. I Don't do reviews often, because I don't care about bs rewards. Could not pass up the sale, as I have wanted one,but not paying the 2400 price. I would buy two vrs a recliner. My Daughter and others say that's what they have in the mall. It just makes you feel revived and exercised. I am 55 and am starting to feel like 45. No, I don't use BB reward pts or promo. This is my true eval of the wonderful Massage chair. Getting into my POD Massager chair in 20 min Later. JC
I would recommend this to a friend- Pros mentioned:Massage qualityCons mentioned:Size
Mr
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Strong massage chair easy use you are not regret to buy it however ì you are a big person it will be a bit difficult to be inside
I would recommend this to a friend - Pros mentioned:Massage quality
Mitch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value if you can get on the best buy deal of the day. I have enjoyed the different presettings and heat option. If it pushes too hard on a point of your body adding a small pillow will help. The only negative for me was delivery time was moved up, last minute. I didn't make it home before they left. Chair was outside and too heavy for one person to move. I had to get help to move and set up, which I thought was part of the delivery.
I would recommend this to a friend - Pros mentioned:Massage quality
Worth the money!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it for over a year and the kids have yet to break it. I was able to get this on the deal of the day at a price comparable to the cheapest chairs on Amazon and it was delivered and working without issue. Massage can be a little rough on the back if you don't watch the settings. I use it almost daily to relax and have fallen asleep in it from time to time.
I would recommend this to a friend - Pros mentioned:Massage quality
Great massage chair
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its great and I would have given it 5 stars if it came with the full cushion like the 3d and 4d have. It sometimes get very intense and a pad really helps with that.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thanks for your feedback! We're glad to hear that you're enjoying the Insignia™ 2D Zero Gravity Full Body Massage Chair. Your point about the intensity and the cushion is valuable insight. We appreciate your honesty and hope it continues to provide you with relaxation. If you have any other thoughts or need further assistance, feel free to reach out. Enjoy your massage moments!
-Paul | Insignia Support
https://www.bestbuy.com/site/best-buy-brands/support/pcmcat1693515381920.c?id=pcmcat1693515381920
- Pros mentioned:Massage quality
Most needed...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Product and economical. I run long miles and afterwards I take a perfect massage with this product. Its helping a lot. I strongly recommend to buy.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your positive experience with the Insignia™ - 2D Zero Gravity Full Body Massage Chair. We are thrilled to hear that it has made a significant difference in your post-run recovery routine and that you find it both excellent and economical.
Your recommendation is greatly appreciated, and we are glad to know that the chair is serving you well. If you have any further feedback or questions, please don't hesitate to reach out. -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Massage quality, Zero gravity
Great chair
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. Great massage chair. Love the zero gravity
I would recommend this to a friend - Pros mentioned:Massage quality
Worth it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had this unit for over 3 years and are thoroughly impressed. Many friends have used it and they all love it as well.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your fantastic review of the Insignia™ 2D Zero Gravity Full Body Massage Chair! We're thrilled to hear that you've been thoroughly impressed with it over the past three years and that your friends love it as well. It's always wonderful to know our products are providing such a positive experience. Patricia | Insignia Support
- Cons mentioned:Remote control
Best Massage Chair
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing chair love it. The only problem is that we accidentally dropped the remote and it broke and for whatever reason Best Buy doesn’t sell any replacements. The only one available is $150 which is ridiculous to me.
I would recommend this to a friend - Pros mentioned:Massage quality
Insignia massage chair is awesome!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this chair on deal of the day for $1000 and it is amazing! Knowing now I would pay full price in heartbeat! I was totally prepared to buy one in the 4K-5k range and took a chance on what I thought was going to be a cheap chair, I am totally satisfied with the purchase. I’ve only had it for about a month so I can’t speak on longevity but I am in it every night and so far so good
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Pete!
Thank you very much for letting us know your experience with the Insignia Zero Gravity Massage Chair. Here at Insignia we want to give you always the best products at the best price. Don't worry, I am pretty sure you will keep on enjoying your chair for a very long time.
Please, feel free to contact us in case you have any problem, our doors are always open.
Gaby G. Insignia Products | https://www.insigniaproducts.com/contact-us
- Pros mentioned:Comfort, Massage quality
Excellent chair!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the chair. Hurts a little at first but after a while I got used to it and it is very relaxing
I would recommend this to a friend - Pros mentioned:Comfort, Price
Best Buy indeed!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nothing beats the price, and it so comfortable!!!!!
I would recommend this to a friend - Cons mentioned:Remote control
Happy With Our Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve had the massage chair for almost a month and we love it. It’s been a big hit with guests at our house as well. Made our purchase on Cyber Monday so feel like the value for the purchase was really good. The only thing that would improve it would be to have the remote be easier to read by being backlit or better contrast between the background & lettering.
I would recommend this to a friend - Pros mentioned:Massage quality
Get ittt!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a gift for my parents. They love it so far, so glad I was able to get them this chair. The only thing I wasn’t satisfied with in regards to this purchase was the delivery service. They did not provide any assistance/support as I was anticipating based on others reviews and being that when purchased “installation” was included.
I would recommend this to a friend