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Customer Ratings & Reviews

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$799.99
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Customer reviews

Rating 4.5 out of 5 stars with 1681 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers regard the 2D Zero Gravity Full Body Massage Chair highly for its massage quality, overall performance, comfort, and reasonable price. The zero gravity feature, along with other features and the heat option, are also appreciated. However, some customers have reported issues with the remote control and airbags, while others feel the chair's size is best suited for average-sized adults, and some are concerned about the warranty period.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,681 reviews
  • Pros mentioned:
    Comfort, Massage quality

    Rated 5 out of 5 stars

    Excellent chair!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the chair. Hurts a little at first but after a while I got used to it and it is very relaxing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Massage Chair. True review and honest review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Son answered the door. In and out in 14 sec. Flawless. Well packaged, Big o box though. Fell off a roofing job, back pain for 30 yrs. I use it every day.,Really..it is aggressive to the body, until your body gets corrected. After about 20 min per day for 2 weeks, back is feeling 75 percent better. My teen Daughter sneaks in when I'm at work for her massage. Now when I get home, I have a schedule to make this my personal workout. I walk with better posture and I feel fit. Oh yeah, the pressure points, aka air bags, OMG, will drop your BP. All my life 180ish over 120. Just went to the Dentist 154 over 94. Lowest ever in 25 years. I Don't do reviews often, because I don't care about bs rewards. Could not pass up the sale, as I have wanted one,but not paying the 2400 price. I would buy two vrs a recliner. My Daughter and others say that's what they have in the mall. It just makes you feel revived and exercised. I am 55 and am starting to feel like 45. No, I don't use BB reward pts or promo. This is my true eval of the wonderful Massage chair. Getting into my POD Massager chair in 20 min Later. JC

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Massage chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great massage chair. Using it everyday since I’ve bought it.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for the great review! We're thrilled to hear that you're enjoying your Insignia™ 2D Zero Gravity Full Body Massage Chair and that it's become part of your daily routine. It’s always rewarding to know our products are helping customers relax and recharge.

      If you ever have any questions or need support, we’re here to help. Enjoy every massage! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Amazing relief

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chair is incredible. Having back/neck issues my whole life, the amount of relief this provides is amazing. Massages can be intensified to the point I’m sore the next day, which means it did its job. Well worth the money!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      cmothena, we’re overjoyed by your review! Your praise inspires us to continue delivering excellence. See you on your next visit! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Hit or miss settings best 4 average height people.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other reviews had suggested that this chair works well for people of various heights - probably true within limits. Lower limit is realistically about 5’ 2” and the upper limit is perhaps 6’ 2”. All functions work, but the foot rollers seem to be poorly positioned and the upward travel of the back rollers should extend several inches higher for taller people. Settings are very much a matter of personal preference, so the automated routines provide good and bad - best to learn how to manually override and to customize settings. Heat and pressure work quite well and chair seems well built and reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm in heaven!! Let's start off by saying I have been trying to buy this one for a while but it has been out of stock. So being impatient I went and bought one from Walmart, a Nager Luxury Chair. I was not pleased what so ever. Then, I received a re stock notification that Best Buy had this chair back instock so I rushed and ordered it. Well lets say best idea ever. OMG!!! Like I said I'm IN HEAVEN!! I suffer from Fibromyalgia and other nerve and muscle damage and this chair helps my pain in every way. Listen I am not a review type of person but this chair deserves my time and day to let everyone know its amazing. So if you suffer in pain daily like me I definitely recommend this chair.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 4 out of 5 stars

    Get ittt!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my parents. They love it so far, so glad I was able to get them this chair. The only thing I wasn’t satisfied with in regards to this purchase was the delivery service. They did not provide any assistance/support as I was anticipating based on others reviews and being that when purchased “installation” was included.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this chair....price is reasonable ...it has serve me well in the last year....worth every single dollar....plan to upgrade to 3d version if it come back.. :)

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good Chair for the Price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chair has helped with my tension headaches and lower back pain. However, you cannot control the intensity of the rollers. You have to put a towel or blanket down to lessen the intensity. Also, it doesn't massage the back of your legs. For the price (I scored it for half off), I can't complain too much. It definitely is not your fancy $5000+ chair that you would find at a furniture store, but it's a good, basic, chair that gets the job done.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Massage quality, Zero gravity

    Rated 5 out of 5 stars

    Great chair

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Great massage chair. Love the zero gravity

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Happy With Our Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had the massage chair for almost a month and we love it. It’s been a big hit with guests at our house as well. Made our purchase on Cyber Monday so feel like the value for the purchase was really good. The only thing that would improve it would be to have the remote be easier to read by being backlit or better contrast between the background & lettering.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Truly amazing!!a

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chair is absolutely amazing!!! It has preset messages and you can customize a message just for yourself. The chair is fully assembled do you just take it out of the box connect the power wire and the controller.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Massage chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had been wanting one of these for several years. When I saw it at 1/2 price I took the plunge. And at 0% too! Delivery was a breeze. The guys carried it in thru my patio door and set into the next room. All I had to do was plug it in. Now I can get a daily massage. And with the price of 1 personnel massage, this thing pays for itself in a month or less with almost daily usage. ❤️ it!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Price

    Rated 5 out of 5 stars

    Best Buy indeed!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nothing beats the price, and it so comfortable!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Massage quality

    Rated 5 out of 5 stars

    Great chair

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and really relaxing. Does a very good job messaging multiple areas.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Great massager chair

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great massager chair. A lot of nice features. Foot, arm massager too.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Life changing I have spent over 10.000.00 dollars on massages and they can never get through the muscles in my shoulder they just aren’t strong enough when you’re built I’m a very muscular guy this chair can and do break my muscles down god heavenly chair I recommend to anyone that suffers from back pain it’s rough but after my third massage I was used to the pressure now I use it in the morning and night my back hasn’t felt this good in 30 years

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great investment

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy my chair...2 years later still does the job I need. I recommend it to anyone that need a great relaxing massage after work. My granddaughter has autism; she loves it more than any chair in the house.

    I would recommend this to a friend
  • Pros mentioned:
    Zero gravity

    Rated 5 out of 5 stars

    Fantastic choice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this chair! I was very excited to receive this and get it set up for use. It has exceeded my expectations and is my favorite purchase this year! I bought it as deal of the day for 1/2 price, with free shipping, and have no regrets. It is large and requires room, but once in place you will enjoy the relief. The heat function is great and the zero-gravity is fabulous.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Massage quality

    Rated 5 out of 5 stars

    Massage chair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product, relaxation and comfortable massage chair

    I would recommend this to a friend