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Customer Ratings & Reviews

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$799.99
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Comp. Value: $2,499.99

Customer reviews

Rating 4.5 out of 5 stars with 1678 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers regard the 2D Zero Gravity Full Body Massage Chair highly for its massage quality, overall performance, comfort, and reasonable price. The zero gravity feature, along with other features and the heat option, are also appreciated. However, some customers have reported issues with the remote control and airbags, while others feel the chair's size is best suited for average-sized adults, and some are concerned about the warranty period.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 1,678 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Massage chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had been wanting one of these for several years. When I saw it at 1/2 price I took the plunge. And at 0% too! Delivery was a breeze. The guys carried it in thru my patio door and set into the next room. All I had to do was plug it in. Now I can get a daily massage. And with the price of 1 personnel massage, this thing pays for itself in a month or less with almost daily usage. ❤️ it!!

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Awesome chair.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chair is awesome. I purchased this a couple years ago and the it still work amazing. I use it a few times a week, and occasionally when guest come and want to try it out. If you are in the market for one and this one is on sale you should get it.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a Christmas gift for my husband and he complimented me by saying “It has been the best gift I had given him”. Even friends enjoyed using them. It is comparable to the manual massage we get from the spa.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Insignia Massage Chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the most amazing deal of my life. I have always loved this product but the price would not let me purchase it. When I saw it on sale I could not waste another minute. I enjoy every minute I spend on it.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 4 out of 5 stars

    Did not know I needed one... glad I purchased.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this on sale and was not sure what to think of the Insignia brand - but it was a pleasant surprise - everybody that comes over tries it out - I think I have sold two already... the programs are good - the pressure is great, enjoy the foot massage and the arm/leg pressure but the back/shoulder/butt massage is great.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Great massager chair

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great massager chair. A lot of nice features. Foot, arm massager too.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hit or miss settings best 4 average height people.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other reviews had suggested that this chair works well for people of various heights - probably true within limits. Lower limit is realistically about 5’ 2” and the upper limit is perhaps 6’ 2”. All functions work, but the foot rollers seem to be poorly positioned and the upward travel of the back rollers should extend several inches higher for taller people. Settings are very much a matter of personal preference, so the automated routines provide good and bad - best to learn how to manually override and to customize settings. Heat and pressure work quite well and chair seems well built and reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good Chair for the Price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chair has helped with my tension headaches and lower back pain. However, you cannot control the intensity of the rollers. You have to put a towel or blanket down to lessen the intensity. Also, it doesn't massage the back of your legs. For the price (I scored it for half off), I can't complain too much. It definitely is not your fancy $5000+ chair that you would find at a furniture store, but it's a good, basic, chair that gets the job done.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Well built and good looking

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my chair ok. it has taken me a while to figure out the different features. It is a bit hard on the spine and the letters on the remote control are hard to see . I finally got it to work where I could sit in it for about 45 minutes without too much discomfort and It made a difference for days after.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm in heaven!! Let's start off by saying I have been trying to buy this one for a while but it has been out of stock. So being impatient I went and bought one from Walmart, a Nager Luxury Chair. I was not pleased what so ever. Then, I received a re stock notification that Best Buy had this chair back instock so I rushed and ordered it. Well lets say best idea ever. OMG!!! Like I said I'm IN HEAVEN!! I suffer from Fibromyalgia and other nerve and muscle damage and this chair helps my pain in every way. Listen I am not a review type of person but this chair deserves my time and day to let everyone know its amazing. So if you suffer in pain daily like me I definitely recommend this chair.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Massage quality

    Rated 5 out of 5 stars

    Great chair

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and really relaxing. Does a very good job messaging multiple areas.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Massage quality

    Rated 5 out of 5 stars

    Christmas chair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice comfortable chair that hit a lot of different spots!!!

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Truly amazing!!a

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chair is absolutely amazing!!! It has preset messages and you can customize a message just for yourself. The chair is fully assembled do you just take it out of the box connect the power wire and the controller.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Massage quality

    Rated 5 out of 5 stars

    Massage chair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product, relaxation and comfortable massage chair

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Life changing I have spent over 10.000.00 dollars on massages and they can never get through the muscles in my shoulder they just aren’t strong enough when you’re built I’m a very muscular guy this chair can and do break my muscles down god heavenly chair I recommend to anyone that suffers from back pain it’s rough but after my third massage I was used to the pressure now I use it in the morning and night my back hasn’t felt this good in 30 years

    I would recommend this to a friend
  • Pros mentioned:
    Zero gravity

    Rated 5 out of 5 stars

    Fantastic choice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this chair! I was very excited to receive this and get it set up for use. It has exceeded my expectations and is my favorite purchase this year! I bought it as deal of the day for 1/2 price, with free shipping, and have no regrets. It is large and requires room, but once in place you will enjoy the relief. The heat function is great and the zero-gravity is fabulous.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 4 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good massage chair. I use it a few times a week

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks, NinaG! We're so glad you're enjoying the massage chair. Sounds like it's become a great part of your weekly routine!

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great massage chair for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the purchase, easy to operate and hits all the spots. I think for the price you really cant beat it as some other 3D or 4D massage chairs cost significantly more. It actually took less space than I pictured so that was a plus too.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality, Overall performance

    Rated 5 out of 5 stars

    Great Massage Chair

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this massage chair I ise it 4-5 times a week. Good Quality at a good price. I would highly recommend.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi, thank you for sharing your experience about this Insignia Massage Chair. I'm glad to hear that this Insignia Massage chair fulfilled your expectations. For any doubts or questions we would be more than happy to help you, feel free to contact us at any time.
      Giovanny - Insignia Products
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Massage quality

    Rated 4 out of 5 stars

    Great Massage Chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chair is so much better than the 20+ years old massage chair that I replaced. Excellent on the back and feet but not so much on the neck, shoulder and hands. Even with the highest settings the air bags don't do much on my hands. Be aware that the control buttons are not back-lid display. That's another thing I wish they have.

    I would recommend this to a friend