Customer Ratings & Reviews
- Model:
- NS-MGC300BK1
- SKU:
- 6405497
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers regard the 2D Zero Gravity Full Body Massage Chair highly for its massage quality, overall performance, comfort, and reasonable price. The zero gravity feature, along with other features and the heat option, are also appreciated. However, some customers have reported issues with the remote control and airbags, while others feel the chair's size is best suited for average-sized adults, and some are concerned about the warranty period.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Massage quality
Awesome chair.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This chair is awesome. I purchased this a couple years ago and the it still work amazing. I use it a few times a week, and occasionally when guest come and want to try it out. If you are in the market for one and this one is on sale you should get it.
I would recommend this to a friend - Pros mentioned:Massage quality, Overall performance
Great Massage Chair
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this massage chair I ise it 4-5 times a week. Good Quality at a good price. I would highly recommend.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, thank you for sharing your experience about this Insignia Massage Chair. I'm glad to hear that this Insignia Massage chair fulfilled your expectations. For any doubts or questions we would be more than happy to help you, feel free to contact us at any time.
Giovanny - Insignia Products
https://www.insigniaproducts.com/contact-us
- Pros mentioned:Comfort, Massage quality
Christmas chair
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice comfortable chair that hit a lot of different spots!!!
I would recommend this to a friend - Pros mentioned:Massage quality
Did not know I needed one... glad I purchased.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this on sale and was not sure what to think of the Insignia brand - but it was a pleasant surprise - everybody that comes over tries it out - I think I have sold two already... the programs are good - the pressure is great, enjoy the foot massage and the arm/leg pressure but the back/shoulder/butt massage is great.
I would recommend this to a friend - Pros mentioned:Comfort
Massage chair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was so easy and so comfortable I always use it after work to relax .
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi DionysiosG,
Thank you for sharing your experience! We’re so glad to hear the massage chair has become part of your daily wind-down routine. Comfort and ease of use were top priorities in the design, so it’s great to know it’s helping you relax after a long day. Patricia | Insignia Support
- Cons mentioned:Remote control
Well built and good looking
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like my chair ok. it has taken me a while to figure out the different features. It is a bit hard on the spine and the letters on the remote control are hard to see . I finally got it to work where I could sit in it for about 45 minutes without too much discomfort and It made a difference for days after.
I would recommend this to a friend - Pros mentioned:Massage quality
Great Massage Chair
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This chair is so much better than the 20+ years old massage chair that I replaced. Excellent on the back and feet but not so much on the neck, shoulder and hands. Even with the highest settings the air bags don't do much on my hands. Be aware that the control buttons are not back-lid display. That's another thing I wish they have.
I would recommend this to a friend - Pros mentioned:Massage quality
My Christmas Gift to Myself
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have looked at massage chairs for some time with great interest but due to the cost have never made a purchase. When this one appeared at a deeply discounted price I finally made my purchase. The chair functions fine but initially I felt it was too intense, particularly the lower back but after a few uses I have adjusted to it and now it's just fine. I highly recommend it to anyone considering a massage chair.
I would recommend this to a friend - Pros mentioned:Massage qualityCons mentioned:Remote control
Great chair!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great massage chair! It has truly saved my bad back. The only downside is the beeping from the remote.
I would recommend this to a friend - Pros mentioned:Massage quality, Overall performance
Price is right
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The chair works as described and has different massage levels of intensity and function.
I would recommend this to a friend - Pros mentioned:Massage quality, Price
Great massage Chair
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the massage chair works great and was a great price. really works on your feet real well.
I would recommend this to a friend - Cons mentioned:Remote control
Best Massage Chair
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing chair love it. The only problem is that we accidentally dropped the remote and it broke and for whatever reason Best Buy doesn’t sell any replacements. The only one available is $150 which is ridiculous to me.
I would recommend this to a friend - Pros mentioned:Massage quality
Great unit for the price. glad I bought this one
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hi, I picked it up on a half price sale and it is the best buy I have made in years. I am not stiff all the time and find myself using the chair 40 to 60 minutes a day. sometimes if you use it two 20 minute programs twice in a row. You need to turn it off so it resets to the right program. Otherwise I have not had any of the problems in the other reviews.
I would recommend this to a friend - Pros mentioned:Massage quality
Amazing chair
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Giving it 5 star because chair is amazing. Love it. Arm, shoulder and leg massage area stopped working after 3 months. Insignia customer service is horrible! After being spoiled dealing with Best Buy for many years, sadly I had to deal with Insignia directly for this issue. They’re really bad. Will not buy Insignia brand ever again.
I would recommend this to a friend - Pros mentioned:Overall performance
Great Chair
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Theres nothing like hopping in this thing after carrying 60 drywall sheets upstairs . I do two 20 minute rounds and im brand new again. Well worth the money,
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review of the Insignia™ 2D Zero Gravity Full Body Massage Chair! It’s fantastic to hear how much you enjoy it, especially after a physically demanding task like carrying drywall. Your experience highlights its effectiveness in providing relaxation and relief. It sounds like a worthwhile investment for anyone looking to unwind. If you have any favorite features or settings you particularly enjoy, feel free to share! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Overall performance
5 star
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a 5 star, great after a long day of work, after a workout or just because. You can watch tv while you get body massage. ⭐️⭐️⭐️⭐️⭐️
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your fantastic review, Burton8455! We're thrilled to hear that you love your Insignia™ 2D Zero Gravity Full Body Massage Chair and that it has been a great investment for you. If you have any questions or need further assistance, please don't hesitate to reach out. Enjoy your perfect chair! -Ed | Insignia Support |
- Pros mentioned:Overall performance
Awesome chair
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This chair is awesome in between actual massage appointments! A must have for anyone with a desk job!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi AmyC, thank you for your wonderful review! We're thrilled to hear that you find the Insignia™ 2D Zero Gravity Full Body Massage Chair to be awesome and a great addition between your massage appointments. It's fantastic to know that it's a must-have for anyone with a desk job. If you have any questions or need further assistance, feel free to reach out. Enjoy your chair!
- Shiela | Insignia Support
- Pros mentioned:Massage quality
Insignia massage chair
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.OMG, I love this massage chair and it does just about everything. The massage chair feels better than a person massaging me. Whenever I feel tight or tensed I go straight to my massage chair. The massage chair is worth every penny. I would definitely recommend the Insignia massage chair to anyone looking for a reasonable price massage chair.
I would recommend this to a friend - Pros mentioned:Overall performance
!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The chair is amazing! I can actually fully relax now! And the guys who installed fast and efficient!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review, LudivinaC! We're thrilled to hear that you're loving your Insignia™ 2D Zero Gravity Full Body Massage Chair. It's wonderful that you can fully relax now and that the installation team was fast and efficient. If you have any further feedback or questions, feel free to reach out. Enjoy your relaxation!
- Shiela | Insignia Support
- Pros mentioned:Massage quality
Great purchase!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a Christmas gift for my husband and he complimented me by saying “It has been the best gift I had given him”. Even friends enjoyed using them. It is comparable to the manual massage we get from the spa.
I would recommend this to a friend