Customer Ratings & Reviews
- Model:
- NS-MGC300BK1
- SKU:
- 6405497
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers regard the 2D Zero Gravity Full Body Massage Chair highly for its massage quality, overall performance, comfort, and reasonable price. The zero gravity feature, along with other features and the heat option, are also appreciated. However, some customers have reported issues with the remote control and airbags, while others feel the chair's size is best suited for average-sized adults, and some are concerned about the warranty period.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Massage quality
Good massage chair
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The massage is good. Level 2 is suited for me. Level 3 hurts little but it may work well for other people. The massage chair is good for sore muscle due to sports or menstrual clamp. I got the chair on sale for $999. It was a good purchase.
I would recommend this to a friend - Pros mentioned:Massage quality
Amazing chair
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Giving it 5 star because chair is amazing. Love it. Arm, shoulder and leg massage area stopped working after 3 months. Insignia customer service is horrible! After being spoiled dealing with Best Buy for many years, sadly I had to deal with Insignia directly for this issue. They’re really bad. Will not buy Insignia brand ever again.
I would recommend this to a friend - Pros mentioned:Massage quality
My Christmas Gift to Myself
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have looked at massage chairs for some time with great interest but due to the cost have never made a purchase. When this one appeared at a deeply discounted price I finally made my purchase. The chair functions fine but initially I felt it was too intense, particularly the lower back but after a few uses I have adjusted to it and now it's just fine. I highly recommend it to anyone considering a massage chair.
I would recommend this to a friend - Pros mentioned:Massage quality
Great Chair
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great chair. Easy to operate. Good deep tissue massage.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review! We're delighted to hear that you find the Insignia™ 2D Zero Gravity Full Body Massage Chair great and easy to operate. It's wonderful that it provides a good deep tissue massage. Enjoy your relaxation!
- Shiela | Insignia Support
- Pros mentioned:Massage quality, Overall performance
Price is right
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The chair works as described and has different massage levels of intensity and function.
I would recommend this to a friend - Pros mentioned:Price
Air Compressor Issues.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Value - can't beat the price. Problem - air pump gave us less than a year of ownership. Do your research. This particular model has an air compressor issue. It's the first to break. If it breaks within the year, they will fix/replace. They are aware of this problem because as soon as they heard air compressor, they will replace. If past one, year, it will still work minus the air. Google Insignia 2D massage chair air pump issue. I am not the only one.
No, I would not recommend this to a friend - Pros mentioned:Massage quality
Insignia massage chair
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.OMG, I love this massage chair and it does just about everything. The massage chair feels better than a person massaging me. Whenever I feel tight or tensed I go straight to my massage chair. The massage chair is worth every penny. I would definitely recommend the Insignia massage chair to anyone looking for a reasonable price massage chair.
I would recommend this to a friend - Pros mentioned:Massage quality
Relaxing and easy to operate
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great to have at my home! Easy to operate and it’s very relaxing after work. It can be used every day as well with no issues.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your positive feedback! We're delighted to hear that you find it easy to operate and relaxing after a long day at work. It's great to know that it's reliable for daily use. If you have any other comments or need assistance, feel free to reach out!
Keith | Insignia Support
- Pros mentioned:Massage qualityCons mentioned:Remote control
Great chair!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great massage chair! It has truly saved my bad back. The only downside is the beeping from the remote.
I would recommend this to a friend - Pros mentioned:Massage quality, Price
Great massage Chair
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the massage chair works great and was a great price. really works on your feet real well.
I would recommend this to a friend Amazing Massage Chair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This massage chair exceeded my expectations. I use it every day. It’s especially therapeutic on days I go to the gym. A great item to have at my disposal anytime. I would recommend.
I would recommend this to a friend- Pros mentioned:Overall performance
Insignia 2d gravity massage chair.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice massage chair for the price. I recommended it to a friend.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are delighted to hear that you find the massage chair very nice for the price and appreciate your recommendation to a friend. Your satisfaction is our priority, and we are committed to providing products that meet your expectations. We look forward to continuing to serve you and enhancing your experience with us.
Keith | Insignia Support
- Pros mentioned:Price
Best Gift Ever
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This chair is a great buy for the price. I got it on sale at 50% off for the holidays. I use the chair everyday for my back and shoulders and it is great for loosening up my muscle's. I'm a big guy 6'1 and 250 lbs. and i fit in the chair just fine.
I would recommend this to a friend - Pros mentioned:Massage quality
Great alternative to a professional massage
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine is our favorite chair. My family uses it at least once a day. Great alternative to a professional message. Great deal of the day price and 2yr no interest. It was a no brainer.
I would recommend this to a friend - Pros mentioned:Massage quality
Cher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is easy to use, has good quality, and requires several methods and can be adjusted as needed.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are glad to hear that you find the product easy to use and of good quality. It's great to know that it offers several methods and can be adjusted as needed. Your satisfaction is important to us, and we appreciate your support.
Keith | Insignia Support
- Pros mentioned:Comfort, Overall performance
Great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its comfy and massages all your body mostly. Glad i got it
I would recommend this to a friend - Pros mentioned:Comfort
Linda
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my chair! Always nice to know I can come home from a long day at work and just sit in the comfortnof my home amd fet a nice full body massage. I really recommend this chair.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi LindaA, thank you for the glowing review! It's wonderful to hear that our massage chair is providing you with the comfort and relaxation you deserve after a long day at work. We truly appreciate your recommendation and are delighted to know that you are enjoying our product. Thank you for choosing us! -Carlo, Insignia Products
- Pros mentioned:Massage quality
Best seat in the house
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase we’ve made! The foot massage can be a little rough but other than that, love this chair! We use it daily.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi KrystleM,
Thank you for your fantastic review of the Insignia™ 2D Zero Gravity Full Body Massage Chair! We're thrilled to hear that it's the best purchase you've made and that you love using it daily. We appreciate your feedback about the foot massage and will take it into consideration for future improvements. Patricia | Insignia Support
- Pros mentioned:Massage quality
Perfect for everyday massage!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the chair. Use it everyday. Simple setup. The only thing that I wish it had was the leg stretch feature. But the massages including the foot are good. Love the air pressure of both the arms and legs. And the full body massage is good from neck to buttocks. Price point for what we get is good.
I would recommend this to a friend - Pros mentioned:Massage quality
Great unit for the price. glad I bought this one
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hi, I picked it up on a half price sale and it is the best buy I have made in years. I am not stiff all the time and find myself using the chair 40 to 60 minutes a day. sometimes if you use it two 20 minute programs twice in a row. You need to turn it off so it resets to the right program. Otherwise I have not had any of the problems in the other reviews.
I would recommend this to a friend