Customer Ratings & Reviews
- Model:
- NS-MGC300BK1
- |
- SKU:
- 6405497
Customer reviews
Rating 4.5 out of 5 stars with 1681 reviews
(1,681 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers regard the 2D Zero Gravity Full Body Massage Chair highly for its massage quality, overall performance, comfort, and reasonable price. The zero gravity feature, along with other features and the heat option, are also appreciated. However, some customers have reported issues with the remote control and airbags, while others feel the chair's size is best suited for average-sized adults, and some are concerned about the warranty period.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Massage quality
Rated 5 out of 5 stars
Perfect for everyday massage!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the chair. Use it everyday. Simple setup. The only thing that I wish it had was the leg stretch feature. But the massages including the foot are good. Love the air pressure of both the arms and legs. And the full body massage is good from neck to buttocks. Price point for what we get is good.
This review is from Insignia™ - 2D Zero Gravity Full Body Massage Chair - brown with silver trim
I would recommend this to a friend Rated 5 out of 5 stars
Everybody that tries it out it likes it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I picked this chair up with no contact loading. I pulled in and called. Two minutes later it was on my truck and we were ready to go. I needed help to get it inside. Not so heavy as it is awkward for the weight. The chair was relatively easy to unpack. We plugged in the power and remote wires in the back and we were ready to go. The chair takes a little getting used to. Take the directions with you in the chair the first couple of times so you can get used to the remote functions, if you don't like to just experiment.I found the foot massage a little harsh, and I keep it turned off a lot. Too bad because that was one of the reasons we bought the chair. The back massage can be a little rough and actually hurts a little till you get used to it. Our favorite setting is neck and shoulder massage. The air bags which squeeze your legs and arms feels pretty good. The shoulder massage is hardly felt at all. We haven't tried the heat yet. We may wait until winter to try that. Overall we like the chair and found it to be a great value on Deal of the day. I would buy this one again and recommend it if you are in the market for a massage chair. Deal of the Day at half price can't be beat
I would recommend this to a friend- Pros mentioned:Massage quality
Rated 5 out of 5 stars
Heavenly Chair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a birthday present from my wife and it shows why we've been married almost 50 years. She bought it at the really great Black Friday sale price to keep me exercising even when I get sore...she knows me too well! The chair is awesome, works really well and does keep me exercising because it really does relax all the muscles I've been neglecting that get sore and tight following my workouts.
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Insignia Massage Chair
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the most amazing deal of my life. I have always loved this product but the price would not let me purchase it. When I saw it on sale I could not waste another minute. I enjoy every minute I spend on it.
I would recommend this to a friend - Pros mentioned:Massage quality
Rated 4 out of 5 stars
Great massage chair
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its great and I would have given it 5 stars if it came with the full cushion like the 3d and 4d have. It sometimes get very intense and a pad really helps with that.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thanks for your feedback! We're glad to hear that you're enjoying the Insignia™ 2D Zero Gravity Full Body Massage Chair. Your point about the intensity and the cushion is valuable insight. We appreciate your honesty and hope it continues to provide you with relaxation. If you have any other thoughts or need further assistance, feel free to reach out. Enjoy your massage moments!
-Paul | Insignia Support
https://www.bestbuy.com/site/best-buy-brands/support/pcmcat1693515381920.c?id=pcmcat1693515381920
- Pros mentioned:Comfort, Overall performance
Rated 5 out of 5 stars
Great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its comfy and massages all your body mostly. Glad i got it
I would recommend this to a friend - Pros mentioned:Massage quality
Rated 4 out of 5 stars
Very good massage chair with a few comings
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! We've been very happy with this massage chair. We love the back and foot massages. How we wish the calf, arm, and shoulder air bags actually massaged, but they don't. They only squeeze. Also, it'd be nice if the buttons were backlighted. Very hard to read when it's dark. Would have to turn on the light or use a flashlight. Great value for the price that we paid.
I would recommend this to a friend - Pros mentioned:Massage quality
Rated 5 out of 5 stars
Most needed...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Product and economical. I run long miles and afterwards I take a perfect massage with this product. Its helping a lot. I strongly recommend to buy.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your positive experience with the Insignia™ - 2D Zero Gravity Full Body Massage Chair. We are thrilled to hear that it has made a significant difference in your post-run recovery routine and that you find it both excellent and economical.
Your recommendation is greatly appreciated, and we are glad to know that the chair is serving you well. If you have any further feedback or questions, please don't hesitate to reach out. -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Price
Rated 5 out of 5 stars
Great massage chair for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the purchase, easy to operate and hits all the spots. I think for the price you really cant beat it as some other 3D or 4D massage chairs cost significantly more. It actually took less space than I pictured so that was a plus too.
I would recommend this to a friend - Pros mentioned:Massage quality
Rated 5 out of 5 stars
Good massage chair
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The massage is good. Level 2 is suited for me. Level 3 hurts little but it may work well for other people. The massage chair is good for sore muscle due to sports or menstrual clamp. I got the chair on sale for $999. It was a good purchase.
I would recommend this to a friend - Pros mentioned:Massage quality
Rated 5 out of 5 stars
Don’t second guess this chair , it’s the best ;)
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love it , and I can also tell someone how it works so much better then most out there . I first purchased massage chair from other company and after a week I was so upset with purchase but then I saw this and it was sale 999.99 and so I purchased and was able to return so for several days I had both my kids and I all agree no comparison in quality , love it
This review is from Insignia™ - 2D Zero Gravity Full Body Massage Chair - brown with silver trim
I would recommend this to a friend - Pros mentioned:Massage quality
Rated 5 out of 5 stars
Great chair
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great message chair, I was a little skeptical at first but read the other reviews and got it on sale. It does a great job and has lots of settings to choose from. My wife and I use it about 3 to 4 times a week each. This chair has helped my tight muscles and that helps me stay looser. I’d say if you’re on the fence wait for a sale and get it, but definitely worth it.
I would recommend this to a friend - Pros mentioned:Massage quality
Rated 5 out of 5 stars
Comfort Zone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 2 of these for Christmas gifts. One for my son & 1 for my husband. They love them so does everyone else that comes to give them a try . Full body massage. So relaxing. The chair just swaddles and hugs you. Still trying to understand all the buttons on the control. Love the heating hope it heats the feet too. Love that it massages the feet as well. Comes together you just plug it in.
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Best Gift Ever
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This chair is a great buy for the price. I got it on sale at 50% off for the holidays. I use the chair everyday for my back and shoulders and it is great for loosening up my muscle's. I'm a big guy 6'1 and 250 lbs. and i fit in the chair just fine.
I would recommend this to a friend - Pros mentioned:Massage quality
Rated 5 out of 5 stars
Get One of These!!!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.20 minutes a day is all that is needed. Even 20 to 40 minutes every 3 to 4 days a week shows very beneficial results. Saves money with massage therapy. My dad is gettng one too. We have both learned this car gives great relaxing massages, that works on all muscles, and will put me to sleep every time...LOL!!!!
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Love it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The price is right and this message chair is amazing. It became our family ‘s favorite spot in the living room.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello! Thank you so much for your wonderful feedback about the Insignia™ 2D Zero Gravity Full Body Massage Chair! We're thrilled to hear that it has become a favorite spot for your family and that you find it amazing. It's always our goal to provide comfort and relaxation, and it sounds like we've hit the mark with this product. If you have any questions or need assistance in the future, please don't hesitate to reach out. Enjoy your massages!
- Pros mentioned:Massage quality
Rated 5 out of 5 stars
Worth it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had this unit for over 3 years and are thoroughly impressed. Many friends have used it and they all love it as well.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your fantastic review of the Insignia™ 2D Zero Gravity Full Body Massage Chair! We're thrilled to hear that you've been thoroughly impressed with it over the past three years and that your friends love it as well. It's always wonderful to know our products are providing such a positive experience. Patricia | Insignia Support
- Pros mentioned:Price
Rated 3 out of 5 stars
Air Compressor Issues.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Value - can't beat the price. Problem - air pump gave us less than a year of ownership. Do your research. This particular model has an air compressor issue. It's the first to break. If it breaks within the year, they will fix/replace. They are aware of this problem because as soon as they heard air compressor, they will replace. If past one, year, it will still work minus the air. Google Insignia 2D massage chair air pump issue. I am not the only one.
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A massage chair has been on my wishlist for decades. Came across a "Deal of the Day" on this chair! Nabbed it for $999.00, and got two years no interest! Less than $45 a month for a daily massage! I did no research so a better deal may be out there, but this chair does all I need.
I would recommend this to a friend - Pros mentioned:Comfort
Rated 5 out of 5 stars
Lap of Luxury
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At first it was a little rough. Then after a few days and a few tries of the different setting I found the perfect fit. We love the chair and the price. Delivered as promised. If you are still iffy about people coming into your house. Have them at least remove the packaging and throw
I would recommend this to a friend








