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Customer Ratings & Reviews

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$799.99
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Comp. Value: $2,499.99

Customer reviews

Rating 4.5 out of 5 stars with 1680 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers regard the 2D Zero Gravity Full Body Massage Chair highly for its massage quality, overall performance, comfort, and reasonable price. The zero gravity feature, along with other features and the heat option, are also appreciated. However, some customers have reported issues with the remote control and airbags, while others feel the chair's size is best suited for average-sized adults, and some are concerned about the warranty period.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,680 reviews
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Great Chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great chair. Easy to operate. Good deep tissue massage.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review! We're delighted to hear that you find the Insignia™ 2D Zero Gravity Full Body Massage Chair great and easy to operate. It's wonderful that it provides a good deep tissue massage. Enjoy your relaxation!

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Don’t second guess this chair , it’s the best ;)

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love it , and I can also tell someone how it works so much better then most out there . I first purchased massage chair from other company and after a week I was so upset with purchase but then I saw this and it was sale 999.99 and so I purchased and was able to return so for several days I had both my kids and I all agree no comparison in quality , love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this chair!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this chair. I use it daily. Love the heat option. My only issue is that the air pillows on the feet hurt. You cannot adjust the pressure and the feet and leg pillows are one one setting. I shut that off and enjoy the rest

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Great chair

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great message chair, I was a little skeptical at first but read the other reviews and got it on sale. It does a great job and has lots of settings to choose from. My wife and I use it about 3 to 4 times a week each. This chair has helped my tight muscles and that helps me stay looser. I’d say if you’re on the fence wait for a sale and get it, but definitely worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 3 out of 5 stars

    Good, but not great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Massage was great, but the controls were not so easy. It was hard to get the machine to massage just certain areas unless you did one type of massage. My wife and I liked the variety where it would change what massage type it would do, but that we couldnt figure out how to isolate where it massages. This was important as we dont like it going down and massaging the butt. A week into the second hand machine we used, the compressor for the leg and feet massage broke. Returned no problem, one of the main reasons I like buying from Bestbuy, hassle free returns.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Best seat in the house

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase we’ve made! The foot massage can be a little rough but other than that, love this chair! We use it daily.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi KrystleM,

      Thank you for your fantastic review of the Insignia™ 2D Zero Gravity Full Body Massage Chair! We're thrilled to hear that it's the best purchase you've made and that you love using it daily. We appreciate your feedback about the foot massage and will take it into consideration for future improvements. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Cher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to use, has good quality, and requires several methods and can be adjusted as needed.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are glad to hear that you find the product easy to use and of good quality. It's great to know that it offers several methods and can be adjusted as needed. Your satisfaction is important to us, and we appreciate your support.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Insignia 2d gravity massage chair.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice massage chair for the price. I recommended it to a friend.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are delighted to hear that you find the massage chair very nice for the price and appreciate your recommendation to a friend. Your satisfaction is our priority, and we are committed to providing products that meet your expectations. We look forward to continuing to serve you and enhancing your experience with us.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A massage chair has been on my wishlist for decades. Came across a "Deal of the Day" on this chair! Nabbed it for $999.00, and got two years no interest! Less than $45 a month for a daily massage! I did no research so a better deal may be out there, but this chair does all I need.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Comfort Zone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 of these for Christmas gifts. One for my son & 1 for my husband. They love them so does everyone else that comes to give them a try . Full body massage. So relaxing. The chair just swaddles and hugs you. Still trying to understand all the buttons on the control. Love the heating hope it heats the feet too. Love that it massages the feet as well. Comes together you just plug it in.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad I purchased this chair. It works great I use it at least 4 times a week . The delivery was great, the drivers setup the chair and I was able to use it immediately. After the 20 minute relaxing massage I fell asleep in the chair. Every home should have one of these.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Lap of Luxury

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first it was a little rough. Then after a few days and a few tries of the different setting I found the perfect fit. We love the chair and the price. Delivered as promised. If you are still iffy about people coming into your house. Have them at least remove the packaging and throw

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    deal of the day

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the remote is a little confusing,but the massage chair is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving ❤ my massage chair . I'm so glad i decided to go ahead and purchase it. It does wonders for me after my walks and workouts.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Recliner

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good recliner, good all body massages with also heat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Massage Chair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This massage chair exceeded my expectations. I use it every day. It’s especially therapeutic on days I go to the gym. A great item to have at my disposal anytime. I would recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Great Self-Care Tool!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on a sale and I’m glad I did. After having a back surgery I like to be more proactive to self-care and this chair really helps with that. The construction of the chair is sturdy and it doesn’t feel cheap. My only complaint is sometimes the remote and controls don’t seem to respond or function properly.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Massage chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does exactly what it says on the description, perfect massage with relaxing heat pad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Chair for Truck Drivers! Or Anyone Really!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this massage chair for my husband who's an over-the-road truck driver. He's sat in them at stores and always wanted one. But we couldn't afford them, even when they go on sale at Costco. I almost bought one on Amazon for around $750; so glad I didn't. I waited for this one to go on Deal of the Day & got it for only $999 with FREE delivery. Had to wait 3 weeks, but it was well worth the wait! The 2 delivery guys were the BEST! They were super polite, very friendly and even adjusted the position a little after my husband tried it out & found it was just a couple inches too close to the wall. It takes up the same amount of room as our treadmill did. He finds it's not too loud that he can still watch TV across the room as he's getting a great massage. This Best Buy chair has the SL track so the rollers even go under your glutes. I've only sat in it once because I found the air bags on my calves was intense. You can turn the air bags off though. My husband sits in it at least once a day every day he's home and usually ends up falling asleep. His only complaint is when the massage is done he wishes it would automatically go back to the upright position. Of course then he'd wake up! ;) I used a black spring/paper clip to clip the remote cord to the pocket. That way if the remote ever fell off the side, he'd be able to pull it back up. If you don't have the remote you'd be stuck. But we'd definitely recommend this massage chair, as it's an amazing deal even if we had paid full price!!!

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Massage Chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great chair. Really gives a great massage. Heat option gets pretty warm to enhance the feel.

    I would recommend this to a friend