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Customer Ratings & Reviews

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$799.99
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Comp. Value: $2,499.99

Customer reviews

Rating 4.5 out of 5 stars with 1678 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers regard the 2D Zero Gravity Full Body Massage Chair highly for its massage quality, overall performance, comfort, and reasonable price. The zero gravity feature, along with other features and the heat option, are also appreciated. However, some customers have reported issues with the remote control and airbags, while others feel the chair's size is best suited for average-sized adults, and some are concerned about the warranty period.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,678 reviews
  • Pros mentioned:
    Massage quality

    Rated 4 out of 5 stars

    Very good massage chair with a few comings

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! We've been very happy with this massage chair. We love the back and foot massages. How we wish the calf, arm, and shoulder air bags actually massaged, but they don't. They only squeeze. Also, it'd be nice if the buttons were backlighted. Very hard to read when it's dark. Would have to turn on the light or use a flashlight. Great value for the price that we paid.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Insignia™ - 2D Zero Gravity Full Body Massage Chai

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the foot massage, it is the best. Just turn it on and let the machine do its thing. The people from BB were great and the installation time was short. I consider it one of the best on the market. At this price it is unbeatable.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Heavenly Chair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a birthday present from my wife and it shows why we've been married almost 50 years. She bought it at the really great Black Friday sale price to keep me exercising even when I get sore...she knows me too well! The chair is awesome, works really well and does keep me exercising because it really does relax all the muscles I've been neglecting that get sore and tight following my workouts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everybody that tries it out it likes it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked this chair up with no contact loading. I pulled in and called. Two minutes later it was on my truck and we were ready to go. I needed help to get it inside. Not so heavy as it is awkward for the weight. The chair was relatively easy to unpack. We plugged in the power and remote wires in the back and we were ready to go. The chair takes a little getting used to. Take the directions with you in the chair the first couple of times so you can get used to the remote functions, if you don't like to just experiment.I found the foot massage a little harsh, and I keep it turned off a lot. Too bad because that was one of the reasons we bought the chair. The back massage can be a little rough and actually hurts a little till you get used to it. Our favorite setting is neck and shoulder massage. The air bags which squeeze your legs and arms feels pretty good. The shoulder massage is hardly felt at all. We haven't tried the heat yet. We may wait until winter to try that. Overall we like the chair and found it to be a great value on Deal of the day. I would buy this one again and recommend it if you are in the market for a massage chair. Deal of the Day at half price can't be beat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this chair!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this chair. I use it daily. Love the heat option. My only issue is that the air pillows on the feet hurt. You cannot adjust the pressure and the feet and leg pillows are one one setting. I shut that off and enjoy the rest

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Get One of These!!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    20 minutes a day is all that is needed. Even 20 to 40 minutes every 3 to 4 days a week shows very beneficial results. Saves money with massage therapy. My dad is gettng one too. We have both learned this car gives great relaxing massages, that works on all muscles, and will put me to sleep every time...LOL!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 3 out of 5 stars

    Good, but not great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Massage was great, but the controls were not so easy. It was hard to get the machine to massage just certain areas unless you did one type of massage. My wife and I liked the variety where it would change what massage type it would do, but that we couldnt figure out how to isolate where it massages. This was important as we dont like it going down and massaging the butt. A week into the second hand machine we used, the compressor for the leg and feet massage broke. Returned no problem, one of the main reasons I like buying from Bestbuy, hassle free returns.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Don’t second guess this chair , it’s the best ;)

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love it , and I can also tell someone how it works so much better then most out there . I first purchased massage chair from other company and after a week I was so upset with purchase but then I saw this and it was sale 999.99 and so I purchased and was able to return so for several days I had both my kids and I all agree no comparison in quality , love it

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Great chair

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great message chair, I was a little skeptical at first but read the other reviews and got it on sale. It does a great job and has lots of settings to choose from. My wife and I use it about 3 to 4 times a week each. This chair has helped my tight muscles and that helps me stay looser. I’d say if you’re on the fence wait for a sale and get it, but definitely worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A massage chair has been on my wishlist for decades. Came across a "Deal of the Day" on this chair! Nabbed it for $999.00, and got two years no interest! Less than $45 a month for a daily massage! I did no research so a better deal may be out there, but this chair does all I need.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Comfort Zone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 of these for Christmas gifts. One for my son & 1 for my husband. They love them so does everyone else that comes to give them a try . Full body massage. So relaxing. The chair just swaddles and hugs you. Still trying to understand all the buttons on the control. Love the heating hope it heats the feet too. Love that it massages the feet as well. Comes together you just plug it in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Massage chair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great chair love it. For the price can’t go wrong. My kids enough it as well.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad I purchased this chair. It works great I use it at least 4 times a week . The delivery was great, the drivers setup the chair and I was able to use it immediately. After the 20 minute relaxing massage I fell asleep in the chair. Every home should have one of these.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Chair review

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great chair. Got it for a good price also. I hope this will last.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Michelle,

      Thank you for sharing your feedback on the Insignia™ 2D Zero Gravity Full Body Massage Chair. We're delighted to hear that you find it great and got it for a good price!

      We hope it lasts and continues to provide you with comfort and relaxation. If you have any further comments or questions about the product, feel free to reach out. We're here to help! Emman | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Lap of Luxury

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first it was a little rough. Then after a few days and a few tries of the different setting I found the perfect fit. We love the chair and the price. Delivered as promised. If you are still iffy about people coming into your house. Have them at least remove the packaging and throw

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    deal of the day

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the remote is a little confusing,but the massage chair is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving ❤ my massage chair . I'm so glad i decided to go ahead and purchase it. It does wonders for me after my walks and workouts.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Recliner

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good recliner, good all body massages with also heat.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Great Self-Care Tool!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on a sale and I’m glad I did. After having a back surgery I like to be more proactive to self-care and this chair really helps with that. The construction of the chair is sturdy and it doesn’t feel cheap. My only complaint is sometimes the remote and controls don’t seem to respond or function properly.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Value!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best massage chair for the money! I love how easy it is to operate and how my back feels when I am done!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for your feedback! We're thrilled to hear that you find the Insignia™ 2D Zero Gravity Full Body Massage Chair to be the best value for the money. It's wonderful to know that it's easy to operate and that it helps your back feel great. If you have any other thoughts or need assistance, feel free to reach out. Enjoy your massage chair! |Angelica| Insignia Products| BBY-ExBrand_Insignia