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Customer Ratings & Reviews

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$799.99
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The comparable value is $2,499.99

Customer reviews

Rating 4.5 out of 5 stars with 1681 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers regard the 2D Zero Gravity Full Body Massage Chair highly for its massage quality, overall performance, comfort, and reasonable price. The zero gravity feature, along with other features and the heat option, are also appreciated. However, some customers have reported issues with the remote control and airbags, while others feel the chair's size is best suited for average-sized adults, and some are concerned about the warranty period.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,681 reviews
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Pay for itself.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far is a great purchase. Compared to the massages that you can get regularly in which in the end you are not satisfied, this chair offers better results since you can extend the session as long as you need. We are 4 people at home who use the chair in less than a month I pay for itself.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Best seat in the house

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase we’ve made! The foot massage can be a little rough but other than that, love this chair! We use it daily.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi KrystleM,

      Thank you for your fantastic review of the Insignia™ 2D Zero Gravity Full Body Massage Chair! We're thrilled to hear that it's the best purchase you've made and that you love using it daily. We appreciate your feedback about the foot massage and will take it into consideration for future improvements. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Great Chair!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our favorite chair in the house! Everyone LOVES this massage chair! It fits anyone from 5' to 6' tall easily. My only suggestion is that the shoulder massage would go higher up on the neck. The material smells like good leather and the mechanics are surdy and of good quality.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    djr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is awesome!!! We have lower back and neck problems - not only does this chair help relieve those areas but it also makes all back and hip areas very relaxed. In addition, the foot message is a great added feature. Whole body message is amazing!!!

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Cher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to use, has good quality, and requires several methods and can be adjusted as needed.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are glad to hear that you find the product easy to use and of good quality. It's great to know that it offers several methods and can be adjusted as needed. Your satisfaction is important to us, and we appreciate your support.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Full Body 2D Massage Chair

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Full body massage chair with heat. Comes in a huge delivery box. It's 29.5" wide so it won't fit through most doors, but it's a pretty good 2D chair. I'm keeping the one I bought in the living room. Just took the box and packaging materials to the local recycling center today.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    What I was looking for with in a budget

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chair works rather well, it can be a bit aggressive but I don’t mind. I can only use it once every other day, because I can definitely feel it afterwards. I really enjoy my only complaint is the chair does not automatically go back down after the session is over, also while moving the chair from vertical to horizontal it makes a beeping noise the entire time. Is what it is

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 4 out of 5 stars

    Peppermintmocha

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff in Md that set up sale were phenomenal. The delivery team was horrible they just left it outside the door no attempt to bring in and set up. We did it all ourselves and it definitely delivers a deep deep massage cant feel heat features at all. Awkward fit in space but we will adjust.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality, Overall performance

    Rated 5 out of 5 stars

    Chair

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chair is super amazing. It literally puts me to sleep

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Massage chair

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The insignia massage chair was one of the best investments i have ever made! Perfect size, easy to use and the massage features are as good if not better than any other chair i have ever used.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chair has helped me get through my day with a job that I stand all day. I have allowed my clients to use this chair and have highly recommended it to them.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi CeciliaL, thank you so much for your positive feedback! It's wonderful that our chair has made such a difference in your comfort and productivity at work. It means a lot to us that you have also shared your positive experience with your clients. Your recommendation is greatly appreciated and we are so glad that our chair has helped improve both your work day and that of your clients. We are always here to provide you with top quality products and excellent service. Thank you for choosing us! -Carlo, Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Insignia 2d gravity massage chair.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice massage chair for the price. I recommended it to a friend.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are delighted to hear that you find the massage chair very nice for the price and appreciate your recommendation to a friend. Your satisfaction is our priority, and we are committed to providing products that meet your expectations. We look forward to continuing to serve you and enhancing your experience with us.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Massage quality

    Rated 4 out of 5 stars

    Massage chair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very nice chair. I can't really compare it to another chair because it is the 1st massage chair I've ever been in. It will definitely put you to sleep. It is the cheapest massage chair that I found plus it had a 30 money back guarantee so I bit the Bullitt!! We are keeping it. I still haven't completely figured it out yet. But I like what it does.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Great Chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great chair. Easy to operate. Good deep tissue massage.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review! We're delighted to hear that you find the Insignia™ 2D Zero Gravity Full Body Massage Chair great and easy to operate. It's wonderful that it provides a good deep tissue massage. Enjoy your relaxation!

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Massage quality

    Rated 4 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good massage chair. I use it a few times a week

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks, NinaG! We're so glad you're enjoying the massage chair. Sounds like it's become a great part of your weekly routine!

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Comfort, Massage quality

    Rated 5 out of 5 stars

    Great massage.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chair is relaxing and very comfortable, Great massage.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Best massage chair ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had my eye on this chair for awhile. Considering the price I wanted to make sure it was a good purchase. I read most of the reviews prior to purchasing and was convinced to buying this s massage chair. After purchasing the massage chair and sitting in it for days it was confirmed that it was one of the best purchases I’ve made and worth every penny spent.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Things are cool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been trying to get a massage chair for like forever, super happy I got one finally just kind of things fell into place right place at the right time, with other things too! Super cool now I can unwind and get back to making the rest of my life happen

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Love this chair so much!!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing massage chair. You will not be disappointed for purchasing this. I made a purchase couple months ago, and my grandma loves it. She literally uses it every day and night!!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Must Have Chair

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have chair! Its AWESOME! How Awesome? So awesome that I had to buy another one, so they stay out of mines. It feels so good after a long days of work. Definitely and highly recommend, especially when it goes on sale.

    I would recommend this to a friend