Customer Ratings & Reviews

It does exactly what it says on the description, perfect massage with relaxing heat pad

I got this massage chair for my husband who's an over-the-road truck driver. He's sat in them at stores and always wanted one. But we couldn't afford them, even when they go on sale at Costco. I almost bought one on Amazon for around $750; so glad I didn't. I waited for this one to go on Deal of the Day & got it for only $999 with FREE delivery. Had to wait 3 weeks, but it was well worth the wait! The 2 delivery guys were the BEST! They were super polite, very friendly and even adjusted the position a little after my husband tried it out & found it was just a couple inches too close to the wall. It takes up the same amount of room as our treadmill did. He finds it's not too loud that he can still watch TV across the room as he's getting a great massage. This Best Buy chair has the SL track so the rollers even go under your glutes. I've only sat in it once because I found the air bags on my calves was intense. You can turn the air bags off though. My husband sits in it at least once a day every day he's home and usually ends up falling asleep. His only complaint is when the massage is done he wishes it would automatically go back to the upright position. Of course then he'd wake up! ;) I used a black spring/paper clip to clip the remote cord to the pocket. That way if the remote ever fell off the side, he'd be able to pull it back up. If you don't have the remote you'd be stuck. But we'd definitely recommend this massage chair, as it's an amazing deal even if we had paid full price!!!

Great chair. Really gives a great massage. Heat option gets pretty warm to enhance the feel.

This chair has helped me get through my day with a job that I stand all day. I have allowed my clients to use this chair and have highly recommended it to them.

This is a good chair which works on the full body and gives great result. I got this for my wife who's job keeps on her feet but now the whole family is using it. The quality is good so also is the job it does. It is highly recommended especially when it's on sale.

Beware when using, you will fall asleep Thats how comfortable this machine is.

This chair is wonderful. There are shortcomings as take about in other reviews, but for the price it's outstanding. My one suggestion- I'm 6'2" and I snuggly fit into the chair. If you're taller than this, you may want to consider another chair- you will have to scrunch down for it to get your shoulders properly.

So far is a great purchase. Compared to the massages that you can get regularly in which in the end you are not satisfied, this chair offers better results since you can extend the session as long as you need. We are 4 people at home who use the chair in less than a month I pay for itself.

The chair nice and feels like good quality. I gave the chair 3 stars because of the size. This chair is made for people on the smaller size. Anyone with broad shoulder will not be able to fit there arms in the arm slots. This is not the size of the more expensive chairs. All the components are easy to use and self explanatory. The chair does have rollers so it can be moved east and will fit through a 30”door frame. My door frame is approx 29” and the chair just slid through. One should get used to chair it does really squeeze your muscles etc. I also place a blanket on top of the chair so the back massage is not quite as strong, otherwise it is painful.

The insignia massage chair was one of the best investments i have ever made! Perfect size, easy to use and the massage features are as good if not better than any other chair i have ever used.

the chair was a HIT!!!! it was a gift for my wife, and she was absolutely happy with it

I love this chair and all of its features. The remote can be a bit overwhelming at first but once you get the hang of it, it is not bad at all. It does a great job with hitting all the spots necessary for a relaxing non-human massage. Definitely worth the $ for an entry level massage chair. 3 - cons - The Remote control is not backlit. Hard to use in a dark room. The massager on the back is so aggressive that I find it better to have a pillow between me and the chair. It is a flat bed pillow, nothing fluffy, and I still get good results. The leg/foot rest extends but does not lock in place, this causes an issue because as you are supposed to be relaxing, but instead I find myself having to continually and consciously having to apply pressure to the leg/foot rest. This is a problem as I bought it to use for spinal cord issues, and I have had both of my knees replaced since 12/20/2021. Not an easy task to have to push it out constantly as my knees were healing.

Me and my wife use the massage chair almost everyday. Just got it 3 weeks ago and I’m very satisfied with my purchase. I walk 10 miles at work, the leg compression and feet roller relaxes my muscles. The different modes on the chair hits every spot on my back. Especially I have low back muscle aches and tight shoulders too. Great chair for the price!

Bought this chair for my husband and he uses it multiple times per week. The delivery was great. The chair needed very little assembly. My son had a big-dollar chair that he took with him when he moved out. My husband is enjoying this one every bit as much as he did the 5x as expensive chair.

Awesome massage chair and a great value during Black Friday sale

Amazing massage chair. You will not be disappointed for purchasing this. I made a purchase couple months ago, and my grandma loves it. She literally uses it every day and night!!!

Our favorite chair in the house! Everyone LOVES this massage chair! It fits anyone from 5' to 6' tall easily. My only suggestion is that the shoulder massage would go higher up on the neck. The material smells like good leather and the mechanics are surdy and of good quality.

Loved this chair great for relaxing and relieving muscles after any and every workout, holiday, or alone time

The staff in Md that set up sale were phenomenal. The delivery team was horrible they just left it outside the door no attempt to bring in and set up. We did it all ourselves and it definitely delivers a deep deep massage cant feel heat features at all. Awkward fit in space but we will adjust.

Excellent massage, making one fall asleep in the chair itself!