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Customer Ratings & Reviews

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$799.99
Save $1,700
Comp. Value: $2,499.99

Customer reviews

Rating 4.5 out of 5 stars with 1680 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers regard the 2D Zero Gravity Full Body Massage Chair highly for its massage quality, overall performance, comfort, and reasonable price. The zero gravity feature, along with other features and the heat option, are also appreciated. However, some customers have reported issues with the remote control and airbags, while others feel the chair's size is best suited for average-sized adults, and some are concerned about the warranty period.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 1,680 reviews
  • Pros mentioned:
    Massage quality

    Rated 4 out of 5 stars

    Best Budget Chair

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this chair when it was on sale and while it’s not the best massage chair I’ve ever sat in it definitely works better than the amount we paid for it. Pleasantly surprised by the quality and build.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Awesome massage chair

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this chair it gives an amazing massage I would purchase it again.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are thrilled to hear that you love the chair and find the massage feature amazing. It's wonderful to know that you would consider purchasing it again. Your insights are valuable to us as we strive to improve our products.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Excellent chair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chair is excellent for relieving some aches and pains in my body. I try and use daily and it is very relaxing. The package was delivered as a large box- no assembly required on unpacking - I set it up in less than 10 minutes

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Perfect massage chair

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chair was incredible ! Worth every penny. Quality was great and it had many customizable memory settings. Would buy again!

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Very happy with the chair so far

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This massage chair is incredible. I bought it for the deal of the day at $1250. I wish I had bought it sooner when it was just $1000. I have used it every day and am very satisfied with eh purchase. It does just as well as chairs much higher in price. reading some other reviews I really hope it lasts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Investment Ever !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent chair. I've been wanting one for quite some time, and BestBuy had them on sale. It was delivered, and set up by a friendly, knowledgeable team. I spend at least an hour a day in it. I suffer from lower back pain and get lots of relief without having to go to the chiropractor!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Price

    Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great chair. Very comfortable , fits all sizes worth the money 9

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price and free delivery and set up this was a great purchase and works wonders on back pain. I could sit in it for hours if the room I had it in had a TV.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Excellent massage chair

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent massage chair, I made the decision to buy it because I don't have time to go to a massage place because I work a lot and that's why I am stressed all the time but you have no idea how it has helped me feel better in 15 minutes It is more than enough to feel relaxed, I definitely recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Do it. Seriously.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With three people in the house ranging from 5'0 to 6'4" and lightweight to heavy this chair accomodates everyone. We use the heck out of this thing, and I mean daily. I've put on "Comfort" and fallen asleep only to be awoken by the next family member waiting to get in this thing. Best money I've ever spent, on anything.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good at the end of the day

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. It hits all the spots in back shoulders and glutes. Be careful the first time it works on the glutes it gets a "little friendly" but it works out the knots. Many adjustments. It would be nice if it worked the upper legs but that is my only complaint. I'm 6' 230 and I fill up the chair

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Simply awesome!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my girlfriend as she has a lot of muscle tension issues and was paying a lot of money to go to a professional masseuse and chiropractor. She LOVES this chair and her chiropractor even noticed a difference.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    My snoozing chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this chair when it was half off. I use it everyday! Nice to relax in and I usually fall asleep in it. Everyone that comes over uses it. Very nice chair, quality is good and looks good in the living room. A couple of things I worked say, it is a little noisy, also at first it may shock you how aggressive it is but you do get used to it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Go buy one

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine works great. I was thinking about going with the more expensive one just to have speakers but I’m glad I didn’t because this one gets the job done right and for the price you need to get yourself one.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good chair.makes you feel good as new no matter the age.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We're delighted to hear that the chair makes you feel good as new, regardless of age. Your satisfaction is important to us, and we appreciate your support. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Fantastic.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great chair. Bought it as a birthday present for my wife and she loves it. I can’t believe how good it feels. My lone complaint is it doesn’t hit the shoulders as well as I would like. I’m a bit taller 6’1 so that could be why. But still fantastic chair. Well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Awesome bang for your buck!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great massage chair without the massive hit to the bank account!! Definitely a great way loosen the body up! The more times I use it the less time I spend in the chair to keep the body fluid.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks Great! Exceeded our expectations, and most its afordable.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We're delighted to hear that the product exceeded your expectations and that you find it affordable. Your satisfaction is important to us. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Insignia at it again!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With a superb Massage Chair! Just got this chair today and dont know, why i didnt get one sooner! I was waiting for this chair to get under $1000 again (as a deal of the day) to pounce! If you can get one of these chairs for under $1000, do it, without hesitation and thank me later!

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Good value!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing just works. It's well-made and looks good. What else is there to say? I was skeptical because it's a house-brand, but we were very pleasantly surprised. Good enough massage to make your garden-variety back and neck aches go away...until the next ones.

    I would recommend this to a friend