Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Clearance
$799.99
Save $1,700
The comparable value is $2,499.99

Customer reviews

Rating 4.5 out of 5 stars with 1681 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers regard the 2D Zero Gravity Full Body Massage Chair highly for its massage quality, overall performance, comfort, and reasonable price. The zero gravity feature, along with other features and the heat option, are also appreciated. However, some customers have reported issues with the remote control and airbags, while others feel the chair's size is best suited for average-sized adults, and some are concerned about the warranty period.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 1,681 reviews
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Excellent Choice!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE THIS! Never expected this level of relief from get go I started using this Full Body Massage chair. I consider this bang for the buck! Let us see how this performs in the long run!

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    a HIT

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the chair was a HIT!!!! it was a gift for my wife, and she was absolutely happy with it

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for sharing your experience! We're delighted to hear that the Insignia™ 2D Zero Gravity Full Body Massage Chair was such a hit as a gift for your wife. It's wonderful to know that she is absolutely happy with it. If you have any other questions or need further assistance, feel free to reach out. Have a fantastic day! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great great buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beware when using, you will fall asleep Thats how comfortable this machine is.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, Crisanto, for your wonderful feedback on our Insignia™ 2D Zero Gravity Full Body Massage Chair! We're delighted to hear that you find it so comfortable and relaxing. Your satisfaction is our top priority, and we're thrilled that our product helps you unwind. If you have any further comments or suggestions, please feel free to share. We value your input and look forward to serving you again! Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Massage chair

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this chair great for relaxing and relieving muscles after any and every workout, holiday, or alone time

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience! We’re delighted to hear that you love the chair and find it great for relaxing and relieving muscles after workouts, holidays, or just some alone time. It’s wonderful to know that our product is enhancing your relaxation and recovery. Enjoy your well-deserved rest! Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Fantastic.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great chair. Bought it as a birthday present for my wife and she loves it. I can’t believe how good it feels. My lone complaint is it doesn’t hit the shoulders as well as I would like. I’m a bit taller 6’1 so that could be why. But still fantastic chair. Well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Good value!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing just works. It's well-made and looks good. What else is there to say? I was skeptical because it's a house-brand, but we were very pleasantly surprised. Good enough massage to make your garden-variety back and neck aches go away...until the next ones.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Simply awesome!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my girlfriend as she has a lot of muscle tension issues and was paying a lot of money to go to a professional masseuse and chiropractor. She LOVES this chair and her chiropractor even noticed a difference.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Excellent massage chair

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chair was one my best purchase of the year. It is amazing. I used to have a Sharper image massage chair that I gave to my parents about 7 years ago. I thought it’s time for me to get another one for me and this one exceeded my expectations. On a day where I’m very tired, this chair relaxes me and puts me to sleep.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Excellent massage chair

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saw it during sale and I grabbed the opportunity! I didn’t regret buying it. My spouse and I loved it..not just helps ur back but also relaxes your body. Wife loved the foot roller and how it reclines. Husband drives a lot for work and it helps his back really good. We had only it 3 days and so far we’re satisfied!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Insignia at it again!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With a superb Massage Chair! Just got this chair today and dont know, why i didnt get one sooner! I was waiting for this chair to get under $1000 again (as a deal of the day) to pounce! If you can get one of these chairs for under $1000, do it, without hesitation and thank me later!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Go buy one

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine works great. I was thinking about going with the more expensive one just to have speakers but I’m glad I didn’t because this one gets the job done right and for the price you need to get yourself one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended investment for Self-Relaxation

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Attention workers who are standing all the time, working hard, or busy with the jobs or tasks, this is for you. This would be a Best Buy to treat yourself for ultimate relaxation. This is a one-time investment that you would not regret. Easy to use with power on, adjust your seat level, make your choice Comfort, Relax, Energize, Waist & Buttocks, Neck & Shoulder or Full Body. Or choose another mode setting Fixed position. The initial time setting is 20 minutes and a maximum of 30 minutes per session. Turn on your headphones listen to soothing soft music and you are in Cloud 9. For further mechanical details read the user manual for guidance.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    At home masseuse!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome massage chair and a great value during Black Friday sale

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your fantastic review! We're delighted to hear that you're enjoying the Insignia™ 2D Zero Gravity Full Body Massage Chair and found it to be a great value during the Black Friday sale. Your satisfaction is our top priority, and we appreciate you sharing your positive experience. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    I'm all shook up !

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this on sale , this is a luxury liner , a dream come true, a chair you want to wear ! It has all the tools you need to obtain a awesome massage right in you're own home ! It massages from your head too you're toes , program what body parts you want it to do ! Best Buy / Best Chair

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Best deal, great massage chair.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Massage chair was delivered in good condition, but bestbuy agents didn't assist in the installing it. The complete box didn't fit in the door, so there was not other option but to leave it in garage. Later I had to do it by myself. Product was worth the deal, but disappointed with bestbuy delivery service.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Awesome bang for your buck!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great massage chair without the massive hit to the bank account!! Definitely a great way loosen the body up! The more times I use it the less time I spend in the chair to keep the body fluid.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Perfect massage chair

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chair was incredible ! Worth every penny. Quality was great and it had many customizable memory settings. Would buy again!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Insignia 2D Zero Gravity Massage Chair - Good Deal

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the massage chair at $999.99 at the Black Friday sale for half off the normal retail price. I got together with my other 2 brothers and pooled the money to buy it as a Christmas Gift to our parents. They absolutely loved it. Pretty good deal!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good massage chair

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use the custom option mostly to target certain areas as i am 5 ft 11 in and feel that preset options dont pay much attention to neck. Would be nice to eliminate the loud beep with every button press (which I push about 50 times while customizing massage to areas i need during 20 minute session). Considering opening remote and removing speaker. The air bags on the calfs and forearms are just ok but the foot airbags and rollers are amazing. I think the overall power of main massage track is adequate. No prior massage chair experience but at $1000 i think this chair provides its value (spouse and i use about 2-3 times per week). Only had for 1 month though, so not sure of durability. Once unpackaged, was able to tightly squeeze through 29.5 in door with a only a little scuff on the sides. Be sure to remove any metal on the door frame that could cut the faux leather

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Excellent Chair

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. Easy to use. Has wheels so can be moved fairly easily if needed. Pretty big and ugly so you need to have a large enough area to tuck it into. After a few months no issues yet, still works like day 1. I would recommend this.

    I would recommend this to a friend